Human Resources

GUSTAVO SAN MIGUEL

****-* **** **** • Austin, TX 78704

Cell: 512-***-**** • E-mail: abojhs@r.postjobfree.com

P ROFESSIONAL QUALIFI CATIONS

Master of Science in Organizational Leadership & Ethics from St. Edward’s University. Over

five years international experience on the LOGCAP and United States Antarctica Program

(USAP). Ability to function and thrive in a diverse, dynamic, and multi-cultural environment

transcending cultural and communication barriers. Possess effective communication skills

essential for building productive business relationships. Member of the Society for Human

Resource Management (SHRM) since 2011.

E XPERIENCE

02/2012 – 11/2012 Raytheon / Pacific Architects & Engineers South Pole, Antarctica

Senior HR Generalist / Finance Specialist

Supported 49 Winter-over science and support personnel at the Amundsen-Scott South Pole

Station in the USAP. Provided guidance to less experienced USAP members in addition to

advising station management on leadership issues and interpersonal relationships. Balanced,

reconciled and maintained station cash funds.

• Transitioned the South Pole area of operations of the USAP from Raytheon to Lockheed-

Martin (LM) during the contract hand-over period. Processed employees from LM parent

company to five separate subcontracting teammates. Established lines of communication and

points-of-contact for each teammate while training subcontractors on existing standard

operating procedures.

• Conducted numerous mediation sessions to facilitate cooperation and working relationships

between station members. Provided support and guidance to station management as a

member of the station leadership team.

• Maintained and balanced over $100,000 in station cash funds while providing accurate daily,

weekly and monthly inventory reports to USAP HQ in Denver, CO. Precise record keeping

resulted in 100% accuracy during monthly audits and end-of-season audit.

05/2011 – 01/2012 Fluor International Inc. Various, Afghanistan

Senior Human Resources Specialist

Directly supported Expatriate and Other Country National (OCN) employees throughout the

Afghanistan Theater. Duties included HR/ER investigations, internal personnel transfers and

demobilization processing. Completed daily administrative functions such as benefits,

compensation and assistance in expediting performance assessments.

• Organized mediation sessions between employees to create harmonious interpersonal

relationships. Mediation occurred at all personnel levels from front-line workers to upper

management.

• Collaborated with the Finance department in the creation of a streamlined system for proper

annotation and distinction of travel, work and travel hours for Fluor employees.

• Conducted investigations into various allegations of dignity and respect, harassment,

discrimination, retaliation, fraud, abuse and misconduct.

09/2007 – 06/2008 Kellogg, Brown & Root Bagram, Afghanistan

Senior Human Resources Generalist

Directly supported over 3000 Expatriate, Foreign National and Afghan National employees on

the largest military installation in the Afghanistan/Republic of Georgia (RoG) Theater.

Disseminated instructions, direction and strategic planning to all KBR HR cells operating in

theater.

• Supervised HR staff of 4 HR Generalist, 5 HR Associates and 2 Afghan National Interpreters.

Provided guidance, training and advice to new-hires and less experienced staff members.

• Administered quality control for internal Afghanistan/RoG investigations and

recommendations for policy violations. Submitted investigations and recommendations to

project management.

• Consulted and advised with upper management on corporate and project policy issues while

handling complex and specialized employee issues concerning mobilization, separation,

compensation and benefits.

07/2006 – 09/2007 Kellogg, Brown & Root Bagram, Afghanistan

Human Resources Generalist

Directly supported over 1500 Expatriate, Foreign National and Afghan National employees with

the administration of policies and programs, including payroll issues, benefit coverage, Rest &

Relaxation (RR) travel and demobilization. Presented employee orientations and classes.

• Constructed and implemented new Afghan National employee compensation structure that

eliminated wage inequalities, created new labor categories, distinguished skilled from

unskilled labor, and established a uniform system across Afghanistan.

• Conducted complex investigations into various allegations of dignity and respect, harassment,

discrimination, retaliation, fraud, abuse and misconduct.

• Consulted with management and communicated feedback concerning departmental employee

morale and labor issues through periodical employee sensing sessions.

03/2005 – 07/2006 Kellogg, Brown & Root Bagram, Afghanistan

Administrative Specialist – HR Afghan National Employee Relations

Directly supported over 1200 Afghan National employees with compensation, security

requirements and logistical solutions. Negotiated labor disputes between Afghan National

employees and departmental management. Advised management on the interpretation of Afghan

National KBR policies.

• Investigated Afghan National complaints of dignity and respect, discrimination, harassment,

retaliation, theft, sexual misconduct and job abandonment.

• Created and maintained monthly Afghan National security badge-renewal schedule required

for the KBR Afghan workforce in order to have continual access to Bagram Air Field.

• Selected Afghan Nationals for employment, coordinated security screening and medical

examinations for new-hire candidates.

E DUCATION

MS in Organizational Leadership and Ethics 08/2010

S t. Edward’s University A ustin, TX

BA in History, minor in Political Science 12/2002

T exas A&M U niversity C ollege Station, TX

R EFERENCES

Provided upon request

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