Kristina Sonderman
**** *. *** ****** *****, IL *1554
309-***-**** abojdq@r.postjobfree.com
EDUCATION
Midstate College - Peoria, IL
Medical Office Technician Diploma August 2008 - November 2010
RELATED COURSES AND SKILLS
•
• Health Information Law & Ethics
• Human Anatomy & Physiology
• Clinical I
• Medical Office Procedures
• Advanced Office Procedures
• Medical Terminology
• Computer Usage and Software Applications
• Composition
• Human Potential
• Professional Development
Airline Academy - Daytona, FL March 2007
Airline Certificate
RELATED COURSES AND SKILLS
• SABRE Reservation System
• Airline Fundamentals
• In-house Flight Attendant training
EXPERIENCE
H&R Block - East Peoria, IL January 2008 - February 2008
Receptionist
Duties included; extensive customer service; communicated with a variety of people; typing 50 wpm and answering multiple phone lines was essential
Shuttle America - Indianapolis, IN May 2006 - March 2007
Flight Attendant
Duties included; providing extensive customer service in a fast-paced atmosphere; responsible for 70 passengers; assisting passengers in an unforeseen emergency; serving drinks and comfort in air. CPR trained
Papa John’s Pizza - East Peoria, IL August 2003 - May 2006
In-store / Manager
Duties included; providing extensive customer service in a timely manner; answering phones and keeping a correct till; managing 7 in-store and delivery employees; bookkeeping and paperwork
REFERENCES
Available upon request