Customer Service Administrative Assistant

Administrative support professional offering versatile office management skills and proficiency in Microsoft

Office programs. Strong planner and problem solver who readily adapts to change, works independently and

exceeds expectations. Able to multi-task multiple priorities and meet tight deadlines without compromising

quality.

SKILLS SUMMARY

Front/Back Office Operations Customer Service Scheduling

General Office Skills Computer Knowledge Calendaring

Accounting/Bookkeeping Medical Administration Management Skills

Records Management Travel Coordination Tax Preparation

Report Preparation Written Correspondence Insurance Billing

EXPERIENCE

Coweta County Schools- Newnan, GA 2009-present

Substitute Teacher

* Four years of K-12 substitute teaching experience

* Fill in for permanent teachers at a moment’s notice; closely adhere to lesson plans

* Keep students motivated, engaged and focused

* Exhibits resourcefulness and teaching effectiveness in meeting the needs of students with limited

English language proficiency as well as learning disabilities

Peachtree Pediatrics- Peachtree City, GA 2007-2007

Medical Administrative Assistant

* Performed a variety of non-clinical duties in a multi-provider medical practice

* Handled all administrative duties associated with the front office

* Greeting patients, answering phones, scheduling appointments, patient registration and copays

* Thorough knowledge of insurance verification, payment, superbill posting, and billing/collections

* Received and routed incoming/outgoing mail and telephone calls

Army Community Services- Ft. Bragg, NC 2004-2006

Administrative Support Specialist

* Assisted Deployment & Mobilization Team

* Composed and edited correspondence, maintained and updated files, databases, and other documents

* Administrative/secretarial support provided for the department/division

* Resolving and referring a range of administrative problems and inquiries

Jackson Hewitt- Fayetteville, NC, GA 2004-2007

Tax Preparer

* Prepared income tax return forms for individuals and small businesses

* Reviewed financial records to determine forms needed to prepare returns

* Interviewed clients to obtain additional information on taxable income deductible expenses and

allowances

* Consulted tax law handbooks or bulletins to determine procedures for preparations

TAMARA LOTT

277 Barrington Farms Pkwy, Sharpsburg, GA 30277

770-***-**** or 770-***-**** email:********@*****.***

Millennium Real Estate- Fayetteville, NC 2003-2004

Administrative Support Specialist IV

* Compiled and maintained records of business transactions and office activities

* Performed a variety of clerical duties focusing on customer service and organizational goals

* Copied and disseminated appropriate data and reports to supervisors and managers

* Tabulated and posted data/documentation in record books

* Prepared agendas and took minutes at meetings

* Received and routed incoming/outgoing mail and telephone calls

* Responded and resolved inquiries and problems which did not require supervisor’s personal attention

Sidbury Real Estate Group- Columbus, GA 1997-1999

Secretary/Receptionist

* General office duties

* Prepared agendas and took minutes at meetings

* Received and routed incoming/outgoing mail and telephone calls

* Responded and resolved inquiries and problems which did not require supervisor’s personal attention

* Provided and compiled budget data from financial records, monitored departmental budget and audits

* Processed expense vouchers and bills for payments

* Prepared purchase orders/requisitions

EDUCATION

Everest University 2011

BS in Business Administration

Paraprofessional Certified 2011

Everest Institute 2007

Medical Administrative Assistant Certificate

Contact this candidate