Customer Service Manager
Resume:
Joseph Clayton
Knoxville, TN 37934
***********@*****.***
OBJECTIVE
Goal oriented and fast learning individual seeks position with career opportunities.
SUMMARY OF QUALIFICATIONS
• Over 4 years experience at financial institutions
• Proficiency in Microsoft Applications
• Ability to effectively multi-task
• Strong customer service skills
EXPERIENCE
Y-12 Federal Credit Union, Knoxville, Tennessee
July 2011 to January 2013
Member Service Consultant I
Process daily transactions, open new accounts, and generate loan applications for members. Build marketing strategies for member events and create positive relationships based on trust. Cross-sell credit union products and services.
GreenBank, Knoxville, TN
October 2009 to June 2011
Teller
Complete customer transactions and help solve problems as needed. Maintain necessary logs and audit ATM. Cross-sell products.
First Tennessee, Knoxville, TN
December 2007 to December 2008
Teller II
Provide customer service through daily transactions and product knowledge. Balance vault and ATM. Refer leads to Financial Service Representatives.
Centennial Golf Course, Oak Ridge, TN
August 2007-November 2007
Assistant Golf Professional
Assist members and other golfers in making tee times, manage pro shop inventory, manage outside staff, run closing reports, assist in tournament operations.
Tee to Green, Knoxville, TN
March 2006-July 2007
Assistant Manager
Manage inventory, run daily reports, club repair, club fittings.
EDUCATION
King College, Bristol, TN
Bachelor of Science in Business Administration expected in Fall of 2013
Contact this candidate