Customer Service Sales Representative
Resume:
Imelda Chan
San Diego, CA **139
*********@*****.***
Career Objective:
To obtain a challenging and responsible position that will utilize my
experience as well as promote personal and professional growth
Summary:
. Highly organized, detail oriented, and energetic.
. Excellent customer service skills.
. Over nine years experience as a customer service representative,
casino dealer, and casino cashier.
. Promote products as well as performing a demonstration.
. Proficient in Microsoft Word and Excel.
. 10 keys
Work Experience:
April 2010 - Present Macy's Department Store
National City, CA Cosmetic Sales Representative
. Provide customers with excellent customer service concerning questions
with cosmetic and skin care products.
. Conduct facials, makeovers, skin consultation, and product sale
transactions.
. Assist customers with product concerns, questions, and sale of
products.
November 2006 - April 2009 Barona Ranch Casino
Lakeside, CA Cage cashier
. Maintained and balanced money that is assigned to me at the cashier
window.
. Collected cash payments from guests. Prepared and presented proper
receipts for payments received.
. Exchange casino chips and slot vouchers for cash value.
. Provide information for both internal and external guests by answering
questions and requests.
. Counted, verified, and recorded customer deposits and withdrawals.
Completed buy-exchange requests.
July 2003 - August 2006 Ho-Chunk Hotel and Convention
Center Baraboo, WI Black Jack Dealer
. Pay and distribute money to Black Jack winning patrons.
. Obtain bets from patrons who lost a hand in Black Jack.
. Deal, read, and memorize playing cards on the table.
. Assist patrons with questions on how to play Black Jack.
. Assist guests with all other inquiries regarding casino activities and
promotions.
January 2000 - July 2003 Ho-Chunk Hotel and Convention
Center Baraboo, WI Guest Services Representative
. Responsible for guests that are checking in and checking out of the
hotel.
. Assist guests with new and existing reservations.
. Post guests cash or credit card payment into the guests portfolios.
. Balancing shift reports to make sure all cash and credit card
transactions are accurate.
. Answer the switchboards and transfer telephone calls to the proper
department, extension, and other areas of the hotel and casino.
. Provide information to both internal and external guests by answering
questions and requests.
July 1995- August 1996 Herco company
San Diego,CA
. Responsible for final inspection of Printed circuit board.
. Responsible for assuring the quality label of products by using pin
gauges.
. Organize and maintain important documents.
. Responsible for the lugging and out of customer orders.
Education:
February 2010 - September 2010 UEI College
San Diego, CA Pharmacy Technical Program Diploma
July 2003 Ho-Chunk Hotel and Casino Baraboo, WI
Certified Black Jack Dealer
June 1994 Sweetwater High School National City,
CA
REFERENCES
Nimfa Catapia
Dexcom incorporated
Phone: 619-***-****
Carol Delfin
Wawanisa Insurance Company
Phone: 206-***-****
Contact this candidate