Customer Service Administrative Assistant

*** ****** ****

Chester, VA *****

757-***-****

***********@*****.***

Rebecca Richardson

Education 1994 University of Southern Mississippi Hattiesburg, MS

Accounting (no degree)

Professional Aug 2011-Jan 2013 VHI Express, Inc. Chester,

VA

Experience Executive Administrator

. All bookkeeping functions including A/R, A/P, billing,

employee and contractor payroll, bank reconciliations,

federal and state withholding payments and filings, 1099

processing and filing

. IFTA fuel tax quarterly filings and payments

. Audit of driver daily logs to ensure FMCSA and DOT

guidelines are followed

. Driver safety compliance and training

. Recruiting

. Dispatch and customer service

Aug 2002-Aug 2011 UPS Freight, Inc. Richmond, VA

Administrative Assistant IV/Licensing Controller

. Obtain and administer all local, state, and federal

travel and special cargo permits for a fleet of 12,000+

units

. Pay or settle all company-payable citations for all

units nationwide

. Administer Prepass program for entire fleet

. Process titles for sold equipment

April 2001-Aug 2002 SunTrust Richmond, VA

Bankruptcy Specialist

. Process bankruptcy filings on personal and auto loans,

including filing of proofs of claim

. Work with retained attorneys to complete more

complicated filings and/or appear at hearings

. Customer service and collections to satisfy secured debt

. Ordering repossession of security when bankruptcy plan

not followed by debtor

April 1997-April 2001 Seasons Mortgage Richmond, VA

Bankruptcy Specialist

. Process bankruptcy filings for debtors with VA

mortgages, including filing of proofs of claim

. Work with retained attorneys to complete more

complicated filings and/or appear at hearings

. Customer service and collections to satisfy secured debt

and keep mortgage holders current on post-filing

payments

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