Customer Service Management
Resume:
Geraldine Wheeler-Harris, BBA
***** * ********, *******, ***** 77082 ************@*****.***
Currently enrolled in Master Health Administration and pursuing an
opportunity in the health care field
Medical Terminology Typing (60 )
Computer skills (PowerPoint, Customer Service
Excel, and Word) Time Management
Management Billing
Substitute Teaching Administrative/Clerical
Employment Experience
St. Luke's Episcopal Hospital, Houston, Texas
10/2011 - Present
Telecomm Representative
Responsibilities:
Answers multiple incoming telephone lines
Monitor all alarms located in PBX and notifies appropriate personnel
as required
Utilizes the features of PBX consoles, headsets, and telephones
Maintain confidentiality, security and integrity of patient and
organization data, and ensures release of info is consistent with all
privacy policies.
Corrects and updates posted information as needed, assist with
maintenance of directories on-call list.
Katy ISD, Katy, Texas 77449
08/2010 - Present
Substitute Teacher
Responsibilities:
Implement Teacher lesson plans
Assign student class work and homework
Maintain classroom control and discipline
Complete daily report and evaluation
Collaborate with others
Austin ISD, Austin, Texas
12/2006 - 05/2010
Substitute Teacher
Responsibilities:
Implement Teacher lesson plans
Assign student class work and homework
Maintain classroom control and discipline
Complete daily reports, evaluations, and collaborate with others.
Education
Capella University, Minneapolis, MN
Master Healthcare Administration
December 2013 (expected graduation)
Letourneau University, Austin, TX
Bachelors Business Administration
August, 2010
References: Upon Request
Contact this candidate