Customer Service High School

Cynthia Perry

***** ******** *****

Midlothian, VA 23112

804-***-****

**************@*****.***

Summary of Qualifications

Highly organized, efficient, and precise, strong communication and customer service skills

Skilled in planning and executing projects during time critical environments

Strong self management and analytical skills, Detailed oriented, ability to multitask, MS Outlook, MS Excel

March 2010 –June 2012 Osceola Counsel on Aging Client intake specialist

Responsibilities

Client intake, Answered Phones, Filled documents

Placed phone calls from Voicemail messages

January 2008-February 2010 Christian Sharing Center Secretary

Responsibilities:

Front Desk, Document retrieval

Answered Phones (Switchboard), new client intake (Filing client documents)

August 2005- October 2007 Contact Centers of America Account Representative

Responsibilities

• Customer Service for existing customers

• Answered inbound phone calls

• Prepared new applicant documents

Education

2000-2004 Gateway High School Shelbyville, KY

References Available Upon Request

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