PAMELA L. PINTO-OEHME, MBA, CPC
**** * **** ****** ***. 2 Burbank, IL. 60459 708-***-**** Mobile
***********@*****.***
Objective To obtain a position in healthcare education and
management. I desire to integrate my knowledge of
health information technology, revenue cycle
Experience management, compliance, auditing, and education,
while incorporating my doctoral studies in
healthcare administration with an organization that
offers the opportunity for longevity.
Online Adjunct Instructor- Medical billing and
coding
02/2012- Contract Bryant & Stratton
New York, NY
Facilitate medical coding courses on the virtual
campus
Prepare students for national coding exam
Maintain student grades through timely feedback on
assignments
Online Adjunct Instructor- Medical billing and
coding
09/2011-Contract Colorado Technical University
Schaumburg, IL.
Facilitate medical coding courses on the virtual
campus
Prepare students for national coding exam
Maintain student grades through timely feedback on
assignments
Assistant Professor- Health Information Technology
03/2011- Present Northwestern College
Bridgeview, IL.
Facilitate medical revenue cycle and non-clinical
health care courses
Prepare students for national coding exam
Maintain student record maintenance
Instruct virtual HIT courses
Maintain student grades through timely feedback on
assignments
Course alignment analysis for ground and virtual
campuses
Syllabi revisions
Teach 3M encoder and Quantim
Field Auditor- HEIDIS & PIA Audits
04/2011- Contract Outcomes Health Solutions
Chicago, IL.
Perform field audits at hospitals, health clinics,
and physician practices
Completed performance measurement tool checklist to
ensure physician assessment & documentation were
present
Scanned into checklist tool and required documents
into the data repository
Review physician chart documentation
Audited for missing & unacceptable signatures
Captured non documentation for chronic conditions
Ensure all quality assessment measurements are met
during patient care
Followed the guideline standards set by Centers of
Medicare & Medicaid
Reported all non-complaint findings
Instructor- Medical billing and coding
07/2010-11/2010 Anthem Institute
Las Vegas, NV.
Facilitated medical billing and coding courses
Prepared students for national coding exam
Maintained student record maintenance
Billing Supervisor
12/2009-03/2010 DoctorsXL
Las Vegas, NV.
Oversaw the daily billing procedures of eight
employees
Charge posting
Payment posting
Accounts receivable
Collections
Monthly meetings with Las Vegas clients to ensure
quality
Revenue cycle management
Presented reports of revenue collection
Provided CMS updates
Monitored insurance contracts to ensure proper
billing
Performed daily billing and coding procedures for
various clients
Coded outpatient surgeries, physician hospital
rounds, & office visits
Posted charges
Performed billing process
Posted payments from remittance advice
Performed follow-up on unpaid claims & patient
accounts
Auditor
09/2009-12/2009 Koplow & Girisen
Las Vegas, NV
Audited optometrist practice
Performed extensive assessment of accounts
receivable
Contacted & documented the reasoning for
non-payment of unpaid claims
Collected reimbursement & payment from payers &
patients
Operations and accounts receivable
Posted reimbursement from remittance advice
Reviewed accounts for patient payment or write/offs
Audited denials for resubmittal, patient
responsibility, or write/off
Trained staff on medical software program
Trained front staff on revenue cycle management
Overviewed the importance of clean claims\
Demonstrated how to ensure demographic data matches
the insurance card
Instructor-Medical Billing and Coding
04/2009-07/2009 Kaplan College
Las Vegas, NV
Facilitated medical billing and coding courses
Prepared students for national coding exam
Maintained student record maintenance
Medical Coder/ Auditor
12/2007-03/2009 Specialty Surgery Center Las
Vegas, NV.
Coded all performed surgeries 1200 cases a month
Gastroenterology
Urology
Nephrology
Ophthalmology
Maxillofacial (pediatrics)
Orthopedics upper body, lower & spine
Pain Management
Plastic (elective)
Neurology
Ears, Nose, & throat
OBGYN
Posted all charges for billing
Coded each case then posted codes in the charge
posting are of the EHR
Made any code, modifier, or payment adjustment
according to insurance payer before final billing
Audited all denials
Reviewed the coding of the claim denial
Contacted insurance payer on denials to submit
documentation
Daily excel report of appointment analysis summary
Documented daily productivity
Research and development projects
Participated in an internal audit on compliant
coding
Prepared & retrieved required charts for review
Performed retrospective claim audits to ensure
compliance
Medical Coder/Auditor
01/2007-04/2007 Dessert Radiology
Las Vegas, NV.
Coded all radiology reports
CT
MRI
X-ray
DEXA Scan
PET Scan
Performed chart audits
Verified the demographic information from insurance
card to ensure correct data entry
Posted billing charges
Prepared coded cases for billing
Performed prospective audits to ensure clean claim
Medical Coder/Auditor
03/2006-08/2006 Steinberg Diagnostic
Las Vegas, NV.
Coded all radiology reports
CT
MRI
X-ray
DEXA Scan
PET Scan
Performed chart audits
Verified the demographic information from insurance
card to ensure correct data entry
Posted billing charges
Prepared coded cases for billing
Performed prospective audits to ensure clean claim
Medicare Specialist/Coder Abstractor
05/2001-03/2006 Northwestern Memorial
Hospital Chicago, IL.
Created a hospital newsletter with current coding
and CMS updates quartely
Verified all HMO replacements, ESRD, & workers
compensation accounts
Secured all Medicare accounts after inpatient
admission
Monitored the ABN process
Coded all radiology reports including GI, CT, MRI,
X-ray and E/M coding
Analyzed LMRP write offs
Analyzed weekly reports including missing 5th
digit, missing ICD-9 code, Invalid V code, and V
code as principal diagnosis
Educated front staff, schedules, & physicians on
documentation and correct data entry input
Emergency room registrar
01/2001-05/2001 Holy Cross Hospital
Chicago, IL.
Registered all ER patient
Collected demographic & insurance card
Collected ER co-payment
Admitted ER patients to respective unit
Presented patient with required documents needing
signature
Applied patient identification bracelet
Emergency room registrar
08/2000-12/2000 Christ Hospital
Oak Lawn, IL.
Registered all ER patient
Collected demographic & insurance card
Collected ER co-payment
Admitted ER patients to respective unit
Presented patient with required documents needing
signature
Applied patient identification bracelet
Education University of Phoenix
Las Vegas, NV.
04/2006-Graduated 05/2010
MBA-Master's degree in Business Administration
BM-Bachelor's degree in Business Management
Doctrine of Healthcare Administration- still
attending
Certificati
on American Academy of Professional Coders
AAPC Salt Lake City, UT.
06/2005-Present
Qualificati Great interaction skills, well adapted to teaching
ons in an online and ground environment, multi tasked,
self-motivated, organized & detailed oriented with
an extensive knowledge of Medicare compliance
regulations, Microsoft word, Excel, Power Point,
SharePoint, and the use of various medical software
and on-line platforms.