Theresa Casselbury
*** ***** ***** * Grand Island, NE 68801
*****************@*****.*** 815-***-****
Strategic Planning / Resource Allocation and Optimization / Process Improvements
Relationship Management/ Staff Development / Coaching and Mentoring
Seasoned results-producing management professional with experience steering and directing aspects of operations,
budgeting, administration and equipment maintenance. Success managing multiple projects with competing priorities
involving program development, safety initiatives, and quality control. Effectively collaborate with both domestic and
international groups to achieve organizational objectives. Proficient in delivering comprehensive analysis and reports
to facilitate site-wide improvements and continuity.
Intuitive leader inspiring high quality productivity levels; repeated success guiding sizeable cross-functional teams as
well as training, coaching and motivating staff. Establish, build and maintain productive relationships with external
agencies. Strong Interpersonal and communication skills; proactively convey operational needs to executive-level
management.
Management Strengths
Process Redesign / Change Management
Risk Management / Quality Control
Projects and Operational Oversight
Cost Analysis and Reporting
Vendor Relations
Policy and Procedure Development
Team Building and Retention Initiatives
Professional Experience
Operations Supervisor, (2012 to present)
Oakland Logistics, Grand Island, NE 2012 to present
Third Party provider for Case New Holland. Partner with and Coordinate all the JIT/JIS, Scheduled Sequence and Kan
Ban product to the work cells for production. Ensure that all racks are stocked to Maximum quantity needed based on
daily production needs. Schedule truckloads for shift to ensure that the products needed arrive on time, and to the right
dock for production needs. Manage and maintain the second shift staff levels based on the need of the plant. Train and
cross train all individuals from employee orientation to forklift certifications. Maintain 100% accuracy of all parts to
location.
Schneider Logistics, Elwood, IL
Shipping Area Manager (2011 to 2012)
Provide direction and training for the shipping team and third party temporary agency for loading trailers.,
Responsible for daily outbound plan and communication to the shipping team; for daily work load needs, conduct
informative start up meetings, with recaps on the prior days performances, review all safety information. Assign all
power equipment, do daily dock walks and trailer securement audits. Update the forecast as necessary. Conduct hand
off meetings to the second shift on volume and estimated workload. Create staffing and volume projections. Conduct
quarterly Business Partnership meeting s with all Shipping associates. Maintain less that .02% of miss-diverts and ship
voids, maintain less than 5% variance on staffing plan and downtime hours and maintain 99.9% accuracy on all
outbound shipments.
Create and administer any performance, incident and attendance documentation needed for the hourly associates.
Rug Doctor, Fenton, MO
Fulfillment, Shipping, Receiving and Distribution Manager (2006 to 2010)
Provided direction to 12-member team in Warehouse and including up to 12-member team in the Candle department,
implementing effective staff and resource management strategies in distribution setting.
Oversaw gathering, review and analysis of information critical to strategic warehouse planning. Aligned staff
resources with workflow requirements; provided teams with up-to-date operational information in a highly dramatic
environment. Implemented plans to optimize staff training and support of organizational goals for business initiatives.
Managed operations in collaboration with management from multiple departments. Assessed daily activities and
processes; created and presented weekly, monthly and quarterly reports with recommendations to senior executives.
Selected Contributions:
Redesigned and labeled the Candle Department for effective and efficient picking and packing candles for distribution.
Designed new warehouse layouts for optimization of WIP, raw and finished products for approximately 2500 skus.
Met all order shipment requirements and deadlines for Internal and External customers
Implemented numerous policy and process changes for better effectiveness and efficiency excepted by executive
management.
Brookstone Ltd – Mexico, MO
Operation Manager (2005 to 2006)
Directed planning and operations for 175+ staff comprising of 20 separate occupations throughout the DC.
Leveraged cutting-edge technology resources to drive analysis and strategic planning, prioritized daily activities to
maximize staff productivity and meet organizational objectives. Served as a trusted Liaison between senior
management and workforce. Worked closely with Team Leaders and Supervisors to coordinate staff rotations as well
as track and process administrative documents. Managed training and maintained administrative records. Earned
responsibility for multiple aspects of risk management. Created and maintained budgets
Aerial – Omaha, NE
Distribution Center Manager (1997 to 2004)
1997 Inventory Control Clerk moved to Inventory Control Manager in 1998. Accepted the position as Distribution
Center Manager in 2002.
Put together Cycle Count program for Warehouse and 32 stores throughout the Midwest. Set forth policy for processes
and accountability.
Created a RMA Department and process.
Created a build/break department to build all promotional and seasonal materials and tear down the materials when
promotions were done. In place with inventory process to ensure that all pieces and parts went back into inventory
correctly.
Certifications
Hazmat certified, Ansul Fire training Marinette, WI. (1997)
CPR and medical first responder certified through the American Red Cross.
Train the Trainer for power industrial trucks (2010) Renewal 2013
IATA and Hazmat certified for shipping (2010) Renewal 2013
Technical Skills
Microsoft Office suite: Excel, Word, Power Point and Outlook Express (Advanced)
Access, and Crystal reporting, PDF (Intermediate), GDS, GLS, YMS, JD Edwards
MRP Master Scheduling, procurement and materials planning (Expert)
Lean Manufacturing Black Belt (Toyota methodology)