Kelly Thomson
**** ****** ***** **. #*** Sandy, UT 84070
Tel: 801-***-****
****************@*****.***
SUMMARY
Diverse internet marketing experience at VacationRoost
Resort Services Sales experience at Park City Mountain Resort
Created framework for a certification program for volunteer internship with Splore
Supervisory experience working with BYU Campus Operator Services
EXPERIENCE
Interactive Marketing Manager/Content Overlord, VacationRoost, Salt Lake City, UT 2011-2013
Responsible for copywriting and editing website content, corporate collateral, and press releases. Coded
web pages. Tested and optimized landing pages while coordinating with PPC campaigns. Designed cus-
tomer surveys and analyzed feedback. Worked with team to produce weekly marketing emails. Created
and managed a marketing internship program.
Resort Services Sales Representative, Park City Mountain Resort, Park City, UT 2009-2011
Sold products to resort guests in person and over the phone. Used database software to manage customer
profiles and make reservations for mountain school lessons. Wrote and produced a 50-page train-
ing/resource manual for the Resort Services Office (RSO).
Senior Operator, BYU Campus Operator Services, Provo, UT 2007-2009
Supervised and directed up to 10 operators receiving calls to the university’s general information phone
number. Maintained online information databases using Adobe Dream Weaver. Designed and imple-
mented activities for a team-building retreat.
Volunteer Intern, Splore, Salt Lake City, UT 2009
Created the foundation for an adaptive guide certification program. Wrote funding proposal letters, mar-
keting plan, and budget for the certification program. Cold call potential donors.
EDUCATION
Brigham Young University, Provo, Utah
Bachelor of Science in Recreation Management with a double major in Portuguese and a minor in Busi-
ness Management
VOLUNTEER
Volunteer for 2010 FIS World Freestyle Championship
Volunteer for the Utah Sports Commission and the 2009 Summer Dew Tour
SKILLS INTERESTS
Fluent in Portuguese Skiing
Microsoft Office Mountain Biking
HTML & CSS Electric Guitars
Basic Photoshop Pinball
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