Sales Customer Service

Christine Lovejoy

**G Alpine Drive, Wappingers Falls, New York 12590 845-***-**** **********@*******.***

Executive Assistant

Qualifications Profile

Goal oriented professional with extensive experience in financial settings. Versatile in various aspects of

business, including sales and marketing and finance. Highly analytical with excellent observation skills. Adept at

engaging in new challenges and opportunities; recognized as a valuable leader with the ability to work

efficiently both individually and as part of a team. Expert in communication, organization, and coordination.

Areas of Expertise

Strategic Planning

Process Implementation

Budget Forecasting

Credit and Market Analysis

Financial Reporting

Administrative Support

Relevant Experience

Mar 2008 Present

Market Source/Aerotek Somers, NY

Regional Finance Coordinator – General Motors

• Preside over finance related procedures, such as invoice payments and purchase orders, sustaining

structural and marketing finances all throughout the region

• Create an estimated budget plan for regional sales office at the start of the year

• Assess present expenditures and forecasted budget; generate newly revised budget plan and forward it

to the executives for budget approval

• Manage General Motors (GM) in all aspects concerning proper procedures such as purchasing, invoice

payments, dealership credits, contests sponsored by the region, and vendors within GM guidelines

• Transfer the completed Form 1099 to Internal Revenue Service (IRS) database

• Arrange and maintain GM records, retention, and disposal

• Correspond with vendors and GM personnel to develop the most effective procedures to make payments

and maintain good company client relationship

• Evaluate different methods in formulating department budget; determine parts that need improvement

and incorporate them to current financial management; facilitate staff training to achieve a more

productive outcome

Regional Brand Analyst

• Analyze previous records to assist in formulating new ways to develop sales within GM

• Make comparisons between registrations and leading competitors to enhance strategies and maximize

market share relative to manufacturers

• Collaborate with executive sales staff to verify their needs; create reports in line with their particular

ideas; and facilitate endorsement competitions and reporting matrix

• Generate company standards to evaluate and make comparisons of the performance of each sales

representative

• Design presentation to exhibit and give necessary details of sales information to dealers and company

personnel during regional assemblies

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Christine Lovejoy

16G Alpine Drive, Wappingers Falls, New York 12590 845-***-**** **********@*******.***

• Demonstrate creativity in making promotional materials, and produce a positive impact in reinstating

GM

• Participate as subject matter expert in various Alternative Fuels events to broadcast the GM Green story

to the public

District Sales Manager

• Provide aid to GM by marketing programs and inventory to their dealership network; assist more than

60 GM dealerships throughout the northeast region; and examine and suggest techniques to increase

marketability and profit

• Explain to dealers the guidelines in compliance with GM policies, including tracking and creating

recommendations for inventory with the earlier sales history as basis; direct dealership through

incentive programs, sales operations, and special advertisements

• Devise marketing plans with community involvement such as Green events and Food drives

• Introduce dealer website and provide internet lead instruction to boost dealership mass appeal, raise

customer volume as well as lead response quality, maintenance, and site accessibility, through mystery

shops and educational assemblies

Other Experience

Aug 2007 Mar 2008

NexxLinx Montgomery, NY

Customer Service Representative

Jul 2006 Aug 2007

Manpower & Office Team Hopewell Junction, NY

Temporary Office Help

Jan 2004 May 2006

St. Lawrence University Canton, NY

Tutor/Team Leader – Sociology Department

Price Chopper Express Christmas Loft Sox Market

Cashier/Sales Associate

Education

Bachelor of Science in Sociology and English 2006

St. Lawrence University Canton, NY, USA

Honors in Sociology

Study Abroad 2004

University of Cambridge Cambridge, United Kingdom

Technical Skills

Microsoft Office Suite (Word, Excel, PowerPoint, and Access) Options Price Reporting Authority (OPRA)

Procurement Tracker Adobe Dreamweaver Adobe GoLive EZQuery PolkInsight e DACOR

OneSource Iron Mountain Internet Research Scanning Devices Digital Pictures and Editing

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