G ity Baniassad
***** **** ****** ****, **********, MD 20871, (H) 301-***-****, (C) 301-***-****, aboirf@r.postjobfree.com
Career Objective
To obtain a full time position, where I have the opportunity to utilize my customer service abilities
Career Summary
A gregarious person with experience in customer service, financial management, budgeting and accounting.
Special Skills
Licensed Financial Representative (FINRA & Insurance Licensed)
Computer/Office (internet, MS Word, PowerPoint, Excel, knowledge of C++, multiline phone systems, fax machine, email, banking
programs)
Management (supervisory experience, provide approvals and overrides for check cashing and other transactions, scheduling, TAS
approval)
Customer Service Enhancement (foster a friendly and efficient environment where customers enjoy high levels of service)
Bank Proprietary Software
Design templates for record keeping
Ability to work with limited supervision
Very organized with proactive attitude; able to multi-task effectively
Leadership
Experience:
• Consistently involved in leadership roles within my employment and outside activities
• Encourage all personnel to further their career through all available avenues
• Conducted monthly meetings for training in two geographical areas
• Encouraged professionalism in service to customers
• Daily prospecting as well as individualized training
• Passionate about helping others create and achieve personal sales and leadership goals
• Promote teamwork including consistency and reliability
Education
Strayer University 2008 – 2010 M.B.A Finance
Montgomery College, Germantown, MD 2003 – 2005 A.A. Information Systems
Alzahra University, Tehran, Iran 1988 – 1992 B.S. Economics
Professional Experience
M&T Bank – Various Cities, MD (09/06 – Present)
Branch Manager, Banking Officer- Bethesda, MD (06/12-Present)
Branch Manager, Banking Officer- Kensington, MD (08/11- 06/12)
Assistant Manager- Bethesda, MD (04/11-08/11)
Relationship Banker III – Bethesda, MD (09/10 – 04/11)
Personal Banker I – Various Cities, MD (12/08 – 09/10)
Teller Supervisor – Rockville, MD (11/07 – 12/08)
Senior Teller – Rockville, MD (08/07 – 11/07)
Teller – Various Cities, MD (09/06 – 08/07)
Process a variety of financial transactions, including, but not limited to: portfolio management, insurance, investments, build customer
relationships, leading branch in achieving growth and customer retention goals, account opening, loan/lending applications, safe deposit boxes,
overdraft determination, account maintenance, sales leadership, administrative/clerical tasks, M&T @ Work, M&T @ College, delegate assignments,
scheduling and time and attendance approval. Process Teller transactions as needed (withdrawals, deposits, payments), experience as single custodian
of ATM & Vault, currency, supply and shipment orders. Ensure adherence to all audit, operation and compliance procedures, compliant handling &
resolution and other duties as assigned.
Sales of Life Insurance products in a referral driven atmosphere
Sales of bank products (loans, time deposits, demand accounts, etc.) as well as non-bank products (annuities) in a “relationship banking” atmosphere
Assertive telephone and individual insurance sales. Received high sales recognition awards
Montgomery College – Germantown, MD (09/04 – 6/07) Math Tutor
Accountant
Tabarestan Oxygen Company – Mazandaran, Iran (02/97 – 03/99)
Melli Bank – Tehran, Iran (05/94 – 06/96) Office Assistant
Additional Achievements:
Recipient of Herb Block Scholarship 2005-2007
Recipient of numerous awards, including: ROC SuperStarz Award 1st Quarter in 2007, Top Performer Award in 2007 and Certificate of
Recognition for Top Sales Performer in 2010.
Completed the Sales Development Program in 2008 and obtained licenses: Life & Health, FINRA (Series 6 & 63).
Served as a “Branch Buddy” to assist former Provident Bank employees, during the acquisition
References Available Upon Request