If your vision is to seek inherent talent for your Management team;
to find the right “fit” to meet the underlying challenges…..
then continue reading….. and allow me to introduce myself.
Combining 15 years of Management, Operations, Healthcare, Fitness, and Sales to bring you:
Pre-Opening Experience with a high-end, luxury facility
A Bottom-Line decision maker to maximize revenue
A Self-Directed immediate impact on operations and staff development
A meticulous attention to detail
Hello,
My name is Stephen Leonard, and this position presents an opportunity to; culminate my business
skills and experience, validate my passion for serving clients, and develop my staff as leaders. As a kid, I watched Black Belt Theatre on television and was amazed at the skills and talent. At 16, I
attended my first karate class and I never looked back. From 25 years of training with a passion for
Martial Arts, I now possess those same skills and attained the rare distinct honor of Master Black
Belt. I have cultivated self-discipline and an astute awareness for details; to not just look, but to see, and to not just hear, but to listen. By translating that dedication and desire, I bring you over 20 years of leadership experience in management, start-up operations, sales and healthcare. In addition, a natural ability to go beyond anticipating and identify each customer’s needs while adding a creative flair that embodies elegance and class.
As the Founder and Consultant for Transcend, my perseverance was inspired by my commitment to
bring a high-end, full service Medical Day Spa to the area. With my experience opening and
managing a luxury facility, I can offer absolute confidence in combining managerial and networking
expertise with a foundation of skills in sales, marketing, and medicine. Although capitalizing on the existing targets already provided is vital, it’s building up the assigned market to new heights that motivates my inner passion to succeed, or more simply stated, my drive for “gettin’ the job done!”
I would like to meet with you to demonstrate my ability to have an immediate impact on exceeding
your expectations. I can be contacted at 609-***-**** to schedule an interview. Thank you for
your time and consideration.
Best Regards,
Stephen Leonard
S T E P H E N L E O N A R D
3418 Tuscany Way Boynton Beach, FL 33435 – 609-***-**** – aboiqs@r.postjobfree.com
PROFESSIONAL PROFILE
Achievement driven Operations and Management Professional with combination of hands on clinical knowledge and corporate level sales and marketing. Over 15 years leadership expertise and experience interfacing medical devices, aesthetic equipment, and cosmetic product lines with physicians and key targets. Adept at relationship building for driving sales, referrals, and the commitment for repeat business.
ACCOMPLISHMENTS
Created concept, Developed business plan, and Executed unique business model for Transcend, a state-of-the-art luxury salon and medical day spa that incorporated physician services with a full service salon, spa, and men’s lounge.
Start-up & Management
Product Knowledge
Business Acumen
• Directed hiring, auditions, vendor contracts, capital purchases, P & L management, payroll, scheduling, advertising, and marketing.
• Drove Sales of Start-Up from $650K first year to over $1.4M in third year.
• Successful project and leadership coordination resulting in on time and on budget.
• Maintained high staff retention instituting a system with continual training on product knowledge and efficient usage by incorporating the latest trends and industry protocols.
• Managed and trained 40+ staff on target goals, customer service, sales techniques for treatment and retail, client retention, and brand execution to build client loyalty.
• Development including; Revenue Management, Retail Growth & Sales Strategies, efficient Product
Usage, Inventory Management, Continuing Education, and exclusive Promotions.
• Leadership training: interpersonal skills, recruiting, performance evaluation, compensation structures.
• Unique talent of closing sales by providing a clinical expertise with a developing rapport with clientele.
PROFESSIONAL EXPERIENCE
LIFESTYLE LIFT, Center Manager
Feb 2012 - TEMP
PHYSICIANS IMAGING CENTER of FLORIDA, Director May 2012 - TEMP
• Oversee the daily operations of the practice and is responsible for the performance of each employee
• Accountable for business development, hiring, firing, setting expectations, training and developing employees.
• Serve as overall business manager and provide clinical support to associate physicians
• Monitor staff performance and facilitate effective teamwork.
• Execute company goals and strategic plans; Perform, supervise, coordinate, and monitor all patient activity.
TRI STATE MEDICAL,
Business Development Director
Mar 2008 – Jan 2012
• Building a sales territory based on a referral network resulting in increased sales of technical medical services with the latest technologies of Laser Aesthetics.
• Developing strong relationships with Dermatologists, Surgeons, Pain Management, and Cardiologists
• Representing a multi-focal physician staff to combine conventional and alternative medical modalities.
• Conducting weekly meetings to coordinate staff for goal setting and status reports while utilizing motivational strategies to engage high performance employees and increase productivity.
Opening over 25 new accounts increasing annual revenues by over 50%
ADVENT MEDICAL & RESPIRATORY, Regional Sales Director
Aug 2005 – Mar 2008
• Opening satellite offices expanding coverage to include PA and NJ for direct sales of: Power Mobility and all Home Care based medical equipment.
• Integrating with patients PCP’s, Cardiologists, Orthopedists, Physiatrists, and key staff to obtain all mandated Information, Physician documentation, and prescription authorization
• Performing patient assessments including: H&P, ADL’s, Neurovascular Status, Gait Analysis, Mobility Limitations, Pressure Relief, Wound Care Status, Diabetic Condition, and Custom Orthotics.
• Coordinating with Managed Care Plans, HMO’s, Medicare/Medicaid for pre-authorizations, billing, and coding
• Establishing new contacts while maintaining existing relationships for consistent referrals
Increasing Advent Total Sales Revenue by 30%
AMERICAN INCOME LIFE,
Medical Sales Manager,
Mar 2002 – Jul 2005
• Directing medical sales team presenting coverage for medical benefits and insurance plans to prospective clients. Conducting preliminary physical examinations and evaluating pre-qualifications for underwriting.
• Managing and training sales teams on maximizing internally provided sales leads, setting and exceeding target goals, appointment setting, sales presentations, and closing techniques.
Award Winner Top 20 National Total Monthly Sales Production 2002
Award Winner Top 10 Regional Annual Total Sales Production 2003
Topped Regional Sales Record for highest monthly sales production 2004
MERCK & Co., Inc,
Clinical Sales Specialist,
Dec 2000 – Jan 2002
• Specializing in new product launch supporting sales and marketing of Vioxx.
• Coordinating with Outside Sales teams to; increase market share, providing clinical validation of
product benefits, and addressing negative marketing campaigns by competitors
• Promoting and educating on the indicated usage of products through scheduled one-on-one meetings,
presentations with ancillary staff, and professional education programs.
• Maintaining consistent levels of call and field productivity providing continual support to physicians, exceeding call plans, marketing plans, and territory planned activities.
• Reporting to Regional Manager all activity plans, objectives, and sales goals to ensure optimum strategy development within assigned territory.
• Maintaining personal CME credits for training and insight with target physicians
Achieved a YTD sales quota of 103% against annual goal
Achieved Top region total sales objective
Winner of two Monthly Product Sales Achievement Awards
SJ MEDICAL ASSOCIATES, Podiatrist
Jul 1998 - Dec 2000
• Opening private Podiatric Medical Practice specializing in Wound Care, Orthopedics, and Sports Injuries.
• Establishing and cultivating long term referral network of contacts with area PCP’s, Specialists,
Nursing, Home Health Agencies, Acute Care, and Long Term Care facilities.
NINJA MARTIAL ARTS & FITNESS CENTER, 4th Degree Master Black Belt
1988 - Present
25 years Instructing students at all levels including children and women’s self-defense. In 1999, through direct training with Billy Blanks, world famous Martial Artist and renowned founder of Tae-Bo, created and marketed Jam-Bo; a “Tae-Bo” like fitness program combining Martial Arts and High-Energy Dance
Outstanding Black Belt Award, National Karate Championships, 2004
Presented by Chief Master Ken MacKenzie, 8th Degree
Gold Medal - Breaking, IMAF SJ Invitational, 2002 and 2003
Silver Medal - Point Fight, IMAF SJ Invitational, 2000
Bronze Medal - Point Fight, IMAF SJ Invitational, 1998
TRAINING AND CERTIFICATIONS
THE SUMMIT, BUSINESS DEVELOPMENT WORKSHOP, KRS Consulting, Certification
THE ART OF BUSINESS, Raylon Corporation
ADVANCED COSMETIC LASER THERAPY, Certification
INTENSE PULSE LIGHT, I.P.L. LASER, Certification
EDUCATION
NORTH AMERICAN CENTER FOR CONTINUING MEDICAL EDUCATION,
CME Credits 1998 - 2012
JAMAICA HOSPITAL, Jamaica, NY,
Medical Resident 1998
NEW YORK COLLEGE OF PODIATRIC MEDICINE,
DPM 1997
FRANKLIN & MARSHALL COLLEGE, Lancaster, PA,
B.A., Biomedical Studies 1993