Customer Service Project

Linnette Dooley

*** ********** *****, *********, ** 95363

Phone: 209-***-****

E-mail: aboilu@r.postjobfree.com

Portfolio: https://acrobat.com/app.html#d=ZtdSeXZNSw6wiXPZJrcDIQ

SUMMARY

A highly creative professional with an extensive background in developing and producing marketing solutions for a diverse client base. Strategic thinker, specializing in concept development and implementation in a range of media. A perceptive communicator and presenter with strong verbal skills. Highly organized with the ability to manage multiple projects, meet deadlines and work within budget constraints.

SKILLS

Art Direction/Design

Over 15+ years successful experience working with a broad client base, from corporate business to start-ups to the nonprofit community. Proven record/portfolio in delivering a large body of professional marketing and informational material. Solid experience in all phases of art direction, from concept development to print. Highly productive with emphasis on quality control. Self-starter, creative thinker, goal directed.

Project Management

Includes all levels of project management from strategic planning and concept development, coordination of production and vendor resources, to delivery in various media. Able to skillfully manage a partnership relationship with both internal clients and external vendors. Ability to effectively prioritize and balance a project workload that demands versatility. By nature a proactive problem solver with emphasis on communication skills and the broader perspective. Promote supportive, intelligent, friendly working environment. Natural leader, mentor and teacher.

PROFESSIONAL EXPERIENCE

STUDIO 8 - Patterson, California

Creative Director / Graphic Designer

October 1998 - present

Provide professional design and marketing services, working closely with clients to develop marketing ideas, producing effective marketing and design solutions for print and online marketing and informational materials. Responsible for development of business system packages/identity development, brochures, newsletters, special event materials, ad campaigns, posters, direct mail literature, Wordpress websites and social media.

Service a range of industries including corporate business, health care, commercial real estate and the nonprofit community. Possess strong customer service skills, interacting effectively with all levels of personnel. Established relationship with vendors/support services. Proficient in Adobe Creative Suite, Powerpoint, as well as various peripheral software tools and equipment.

Experience in new media includes training and experience in creation and management of website, writing website and blog content, building a social media following and online forums/groups.

Sample projects:

-Created innovative oversize Game Board, including logo and game cards, used as training tool in Sales Training class. Client purchased

Game from company to market independently.

-Launched start-up medical practice, defining and promoting brand identity, business system package, newsletters, ads and event materials.

-Generated a variety of quarterly Newsletters, promoting different industries and markets, establishing high publishing standards with each

issue.

-Maintained brand identity and integrity on low budget projects for non-profits including event materials, annual report, dance company

performance program and newsletter that sustained organizations value for high profile donors.

-Art direction includes high-profile tech product magazine cover photo. Coordinated project with speed demanded. Issue introduced new

product with article.

-Skilled content writer

WELLSPRINGS WOMEN’S PROGRAM - Patterson, California

Founder/Program Development

January 2006 - present

Developed a visionary program that includes a series of courses designed to speak to a woman in her core experiences in life, transforming

a woman’s sense of self. Created and developed web and social media presence for the business. Transitioning the courses into e-courses for

the online community. Conducted online informational surveys for market research. Featured as guest blogger in various media.

Education

Bachelor of Arts, Major in Art

San Jose State University, San Jose, California

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