Medical Customer Service

* * * * ** H O L S T. BA L DW I N PA R K C A, *** 0 6

( 5 6 2 ) 6 8 8 6 4 2 6 • RO C I OVA L D E Z 8 7 @ G M A I L . C O M

R O C I O VA L D E Z

OBJECTIVE

I am a bilingual Medical Assistant seeking to gain knowledge of the day to day tasks in the

medical office to benefit patients as well as my employer.

SUMMARY OF QUALIFICATIONS

Medical Back Office

EKG, Ultrasound, Blood Chemistry, Ambulatory Exercises, Urinalysis, Sterilization

Techniques, Hot & Cold Modalities, Vital Signs, Injections, Venipunctures, Examination

Assistance, Bandaging, Throat Cultures, Medical Terminology, Anatomy and Physiology

Medical Front Office

Bilingual (English/Spanish), Filing Patient Charting, Insurance Billing, Telephone

Techniques, Insurance Eligibility, Appointment Scheduling, Word Perfect, Microsoft Word,

Excel, Office Ally, Typing 45 wpm, Knowledge of ICD 9/CPT Coding,

WORK OF EXPERIENCE

May 2012 Present Chu Chiropractic Inc. West Covina, CA

Medical Receptionist

Front Office

Verify insurance coverage, explaining patient’s insurance coverage, schedule/reschedule

appointments, answering telephone, greet patients, update/file patients medical records,

maintained a neat and clean reception desk, ability to record all check in and check out of

patients, proficient in excel and office ally.

Back Office

Assisted doctor in explaining treatment to patients, maintain treatment rooms clean.

February 2012 March Citrus Valley Family Medical Clinic La Puente, CA

(Externship)

Back Office

Assisted Doctor by providing vital signs, prepared and administered injection, throat

cultures, urinalysis, stock medical supply closet, maintain examination rooms appropriate

for examination, verifying referral authorizations, arrange for laboratory services,

explaining treatment procedures to patients, and assist physician during examination,

collecting samples for testing, sterilizing medical equipment, operate medical machinery.

Front Office

Verify insurance coverage, process claim forms, schedule/reschedule appointments, update/

file patients medical records, answering telephone, greet patients, explaining patients

insurance coverage.

September 2011 2012 In2Vision Whittier, CA

Community Integration Training

Helped assist, train, and promote independency for adults with disabilities.

June 2010 September Career Partners Rosemead, CA

Sales associate

Maintain and restock inventory

Provide customer service

EDUCATION

2011 Present Everest College City of Industry, CA

Medical Assistant Diploma

Certificates: CPR, First Aid, OSHA, HIPPA

La Mirada High School La Mirada, CA

High School Diploma

Contact this candidate