Oscar Fernandez

abohyp@r.postjobfree.com

Cell no: 786-***-****

IT Project Manager

Transforming Operations – Bridiging Business, Finance & IT Gap

Pragmatic Problem Solving: Proven history blending common sense with a disciplined, systematic approach to identifying core issues and crafting both simple and innovative solution strategies.

Team Leadership: Adept at assembling, leading, and mentoring elite-level technical teams in a shared resources structure.

Cost Savings & Process Improvement: Track record of success automating and streamlining vital business processes to fuel organizational cost savings.Summary:

Project Management Impact to Operations

• Overhauled operating and governance model for Change Advisory Board by automating core workflows to enable meeting virtualization and to streamline change management processes.

• Leveraged PMI project management methodology to optimize the use of project resources.

• Delivered high-profile projects within expedited time frames while meeting all business deliverables, resulting in millions of dollars of business benefit.

Core Competencies

– Project Management - Data Center & Management - IT Operations Management - Disaster Recovery Planning

– Vendor Management - ITIL Methodology

Accomplisments

• Coordinated UNIX migration and upgrade initiative at Quebecor World to consolidate 5 data centers

• Captured $4M+ in annual savings through adeptly planning and overseeing consolidation of two corporate data centers for TRW REDI.

• Managed the construction project of Bank of America Caribbean International Division, new Data Center facility. Built the IT Operations infrastructure, from concept into a state-of-the-art Shared Service Model computing facility.

• Initiated and developed an enterprise-wide business recovery plan to ensuring timely and effective restoration of IT services. Acted as the DR Specialist working with various senior executives, functional areas and vendors.

Skills:

• O/S: HPUX, AIX, Digital UNIX, Linux (RedHat), Sun Solaris, NET Appliance, Windows server, VMware ESX, OS/390, zVSE and AS/400

• Databases: Oracle, SQL server, and DB2

• Software / Tools: Apache, Middleware, Postal Soft, ERP (Lawson), PeopleSoft Financials, Microsoft office suite (including MS Project and Visio), LANDesk, Citrix, Cristal Reports, BMC Patrol Mercury SiteScope, Siteseer and Tripwire, Apps-Worx, CA-Job management, CA-Service Desk Management, c.Support Server Desk Management, Heat Service Desk, IBM ATL, Tivoli Storage manager, and Legato Networker, Data Center management applications, and Liebert System Monitoring

• Hardware / Network Solutions: HP, Sun Solaris, IBM (AS/400, iSeries, pSeries, xSeries, zSeries, and BladeCenters); network and Protocols Active Directory and (TCP/IP, EIGRP, OSPF, BGP, IAS, RAS, Ethernet, Token Ring, HTTP, SNMP, POP, IMAP, TLS/SSL, SNMP, SMTP, DNS, DHCP, FTP, PPTP, PPP, VPN, DSL, NDP, IDS,25, ATM, X.25, Frame relay, FDDI, MPLS and SONET) Nokia / CISCO Firewall, IDS, BIG-IP, F5 Balancers, Brocade

• Storages platforms: SAN (IBM 8100, EMC, HP and NetApps)

Education/Certifications/Training:

• AA, Computer Science, Miami Dade College, Miami, FL

• Certifications:

o CCENT, MCITP, MCTS, Network-Plus, New Horizons, Miami, FL

o ITIL V3 Foundation in IT Service Management, ITSM Academy, Ft Lauderdale FL

• Certificate, Data Center Operations, System and Network Management, IBM Information System Institute, NY

• Certificate, Project Management, DuPage Business and Professional Institute, IL

• Training: Security Management, Large System Configuration and Implementation, HP-UX System Administration & Leadership Training

Professional Experience:

Giganet Info Center, Miami, FL 2012 - Present

Project Manager (Short-Term Contract)

• Lead teams resources in all aspects of lifecycle project management. Prepare project plans complete with scope, milestones, deliverables, and budgets. Directed a server software, hardware and physical infrastructure refresh project.

Lighthouse Technology Services, Williamsville, NY 2012 – 2012

Project Manager

• Client support: (HSBC Bank); Responsible and accountable for the coordinated management of related project directed toward strategic business and organizational objectives.

o Managed multiple projects in support of client server (zOS) build, relocation and migration of current application business environment

o Directed project execution activities related to systems management, in support of client IT technology refresh initiative. Collaborte with cross functional technology teams to coordinate the logistic and technical requirements (Wintel, UNIX, Linux, AIX, IBM Mainframe and Network)

o Initiated, executed and managed projects by creating work breakdown structures (WBS), critical path evaluations, resource plans, risks definitions and productivity analysis.

o Managed team of cross-functional project managers

Giganet Info Center, Miami, FL 2009 – 2011

Project Manager

• Provided technical leadership and coordination in the strategic and tactical planning, design, implementation and support of Data Center Infrastructure projects.

o Managed infrastructure project system upgrades (installation and configuration of servers, switches, workstations, Storage, Ethernet and fiber cabling with regard to LAN and WAN connectivity

o Managed Desktop project rollouts

o Provided project management leadership, guidance and day-to-day execution support, ensuring initiatives are executed on-time, on-budget and on-scope.

o Developed IT Scorecard metrics to measure systems uptime and Help Desk performance for the Clients.

o Managed implementation of Infrastructure Management Methodologies ITIL.

EDS / HP Enterprise Services, Miami, FL 2007 – 2009

IT Project Manager

• Spearheaded IT Data Center Infrastructure planning, development, management and support services on behalf of EDS’s, client. Led implementation of disaster recovery measures, including; planning, setup, implementation of fail-over location and oversight of production processing activities.

• Performance Highlights:

• Managed and delivered a VM strategy (VMware ESX) to facilitate rapid recovery of critical systems with RTOs of less than 24 hour, avoid an expensive Data Center expansion and reduce Data Center space needs. Reduced the physical server count by 40% while supporting the disaster recovery initiative.

• Reliably steered compliance with customer requirements and corporate standards to ensure and achieve flawless maintenance of documentation, escalation plans, and contact information.

• Championed design, set-up and management of comprehensive disaster recovery plan with SunGard to support corporate data center global operations; resourcefully established Hot Site recovery environment at SunGard co-location facility.

• Provided a high availability computing environment and disaster plan for internal Business Units

• Planned and managed the delivery of a comprehensive and systematic improvement of the Data Center Physical infrastructure and hardware installation with zero downtime to existing processing environment. Server room Power / AC; added 2nd electrical utility services feed, installed additional power distribution panels and increased AC capacity by 27 tons, fiber and copper cabling systems overhaul, deployment of multiple storage units and IBM pSeries servers and Blade Center farm environment.

• Demonstrated holistic understanding of Datacenter Operations (i.e. Production operations, Server, Storage, Network, Data Base Mgt., Systems Mgt., Helpdesk, DR/Business recovery practices). Increased the level of IT maturity through the adoption of ITIL principles and service level management.

Momentum Resource Solutions, Miami, FL 2006 – 2007

IT Project Manager (Contractor To EDS/HP),

• Recruted by leading IT Consulting firm, to provide project management over large-scale, top-priority and complex technology initiatives. Managed full life cycles, maintenance and support control for the Data Center and remote server facilities. Expanded services included development of standards operating procedures, technology assessment, system and infrastructure upgrades. Planned, coordinated, and directed data center management activities on behalf of the EDS’s, client organization, as well as provide administrative direction and support for daily operational activities of the data center infrastructure.

• Reduced software license cost by $75K annually. Architected and centralized all production report printing requirements in the Client’s company Copy Center.

IT Infrastructure Quebecor World Inc, Itasca, IL 1998 – 2005

Director IT

• Directed Data Center infrastructure technology initiatives, operations and strategic direction, with full accountability for budgeting, personnel management, and project leadership

• Performance Highlights:

• Managed Quebecor’s Data Center expansion and consolidation initiative project. Pioneered Quebecor’s first 24x7 IT Operations Center to adequately manage newly redesigned infrastructure; assembled quality-focused Service Desk team to support 125 manufacturing sites encompassing over 10,000 users.

• Elevated service levels to over 99.997%. Increased the level of IT maturity through the adoption of ITIL principles including incident, problem, change, configuration management and service level management.

• Formulated and initiated in-depth disaster recovery plan with IBM to support corporate data center and played an integral role in driving SOX compliance to achieve successful audit.

• Supplied hands-on leadership expertise in developing/deploying IT Infrastructure, primarily focusing on UNIX platforms, 3rd Party software, Networking, and Storage Area Networks (SAN).

• Diligently defined and enforced best practices to successfully maintain systems architecture and LAN/WAN infrastructure for onsite and remote offices.

Abc Distributing, Miami, FL 1995 – 1998

Operation Manager

• Directed fulfillment of Data Center operation services supporting a Mail Order business with multiple distribution centers, re-engineered the Data Center operation, creating an efficient operational unit that supported business systems on a 24x7 basis.

• Performance Highlights:

• Spearhead and rolled out a multi-level training program to raise competency levels in executing integrated Data Center production software product suites. Elevated expertise and credibility of team by appointing subject matter experts based on individual strengths to become "go-to" person and trainer for any issue related to that specialty.

• Trimmed time spent troubleshooting technical problems by overhauling outdated and incomplete service procedures and holding team members accountable for process updates.

Prior Background includes:

• IT Project Manager, TEKsystem, Chicago, IL

• Service Delivery Manager, TRW F. Lauderdale, FL

• System Manager, Bank of America, Miami, FL

• IT Operation Manager, FLAGSHIP Bank, Miami FL

Contact this candidate