Post Job Free

Resume

Sign in

Operations Manager

Location:
Hendersonville, NC, 28739
Salary:
40000
Posted:
February 25, 2013

Contact this candidate

Resume:

MICHAEL FORSYTH

Address: *** ****** *****, **************, ***** Carolina 28739

Phone: 828-***-****

Mobile: 828-***-****

E-mail: abohxu@r.postjobfree.com

Self-motivated and results-driven professional with progressive years of experience in innovative leadership and distinguished performance in operational management of various processes, encompassing product positioning; price elasticity; pricing strategies; promotional tactics; financial analysis; and supply chain. Armed with outstanding record of success in implementing new concepts, delivering innovative solutions, and facilitating operation transitions with risk management alternative; complemented with high level of work ethic. Possess expertise in establishing and cultivating sound business relationships. Adept at performing highly visible positions, working under pressure to meet deadlines, and producing strong sustainable results.

CAREER OVERVIEW

Operations Management

- Provided effective recommendations on both strategy and operations

- Closely monitored store’s annual budget and variances, thereby ensuring increase in profits and minimizing losses

- Spearheaded the conversion stagnant stocks to $1.7M-worth of stable annuities and mutual funds, which increased ROI by 15%

- Managed the daily operations, including the preparation of monthly accounting reports

- Made sure that funds were available through cash flow planning

Project Management

- Guaranteed timely and cost beneficial completion of all projects

- Capitalized on industry expertise in creating standards, focused on superior brand identification, which led to attainment of key accounts

- Monitored the timely completion of jobs through employment of lean inventory and working schedules

Human Resources Administration

- Assumed human resource functions, encompassing hiring, leading, assessing, and firing of staff

- Provided continuous leadership and guidance to three superintendents and 35 employees

Accounting and Finance

- Administered the preparation and completion of month-, quarter-, and year-end financial statements

- Presented critical financial and operational information to the CEO by creating tools and systems

- Accomplished in-depth ratio-trend analysis on financial results, along with month-end closing activities, such as general ledger maintenance, balance sheet reconciliations, and corporate cost allocation

- Conformed with legal and regulatory standards in handling all financial functions

- Rendered assistance in developing financial planning and analysis exercises and reports

Customer Satisfaction

- Applied best practices in handling $1M worth of outbound orders with zero customer complaints

PROFESSIONAL EXPERIENCE AND HIGHLIGHTS

MUTUAL OF OMAHA - Asheville, NC

Sales Representative 2012-Present

- Delivered effectual services with focus on life, accident, disability, annuities, 401K, retirement planning, estate, Medicare supplement, and LTCI

AUTOMARKET SOLUTIONS, INC. - Asheville, NC

Chief Financial Officer and Chief Operating Officer 2011-2012

- Managed and coordinated the implementation of financial and accounting systems, processes, tools and control systems, such as BB&T Online Cash Manager, QuickBooks, and ADP Payroll services

- Provided insight into the organization’s operations and business plans through the application of forward-looking, predictive models, and activity-based financial analyses

- Played an instrumental role in making key decisions pertaining to strategic initiatives, operating model, and operational execution

FLIPSIDE BOARDSHOP, INC. - Hendersonville, NC

Store Manager 2006-2009

- Ensured “sell through” of certain key brands through provision of successful marketing campaigns and enhancement of customer experiences that led to a vast increase in monthly revenue by 300%

- Executed product placement and direct marketing strategy that boosted annual profit margin by 32%

HUBBELL DISTRIBUTION INC. AND WIEGMAN ELECTRICAL SUBSIDIARY - Arden, NC

Key Accounts Specialist and Manufacturing Supervisor 2000-2003

- Enhanced production runs and prioritized older orders (economies of scale runs) that decreased $20M in back order log

- Led efforts in assuring delivery of superior customer service to key accounts, such as Graybar Electric, Wal-Mart, and Grainger

UNIVERSAL STRUCTURES, INC. - Plant City, FL

Head Project Estimator 1999-2000

- Spearheaded the competitive price bidding that led to the successful acquisition of $1.5M in sales

- Presented company to potential clients by traveling extensively, resulting to the attainment of new clients and accounts

TEKCON, INC. - Oakland Park, FL

Operations and Project Manager 1993-1998

- Propelled accounts’ business activity by adding Chevron and BP accounts, leading to a vast increase in annual sales revenue from $12.5M to $17.8M

- Managed and coordinated the entire production phase that resulted in the reduction of cost drivers, primarily in labor hours and other variable overhead

- Established and mentored team to ensure timely completion of projects with minimal errors

- Played an instrumental role in acquiring the Shell Oil Account, comprised of 75% or $10M worth of all annual revenues

EDUCATION

Master in Business Administration: 2010

GARDNER-WEBB UNIVERSITY, BROYHILL GRADUATE SCHOOL OF BUSINESS - Boiling Springs, NC

Dr. Frank R. Campbell Award - Outstanding MBA Student of the Year - GPA 4.0

Bachelor of Science in Business Administration: 2008

WESTERN CAROLINA UNIVERSITY - Cullowhee, NC

GPA 3.67

PROFESSIONAL AFFILIATION

President of the Local Chapter, Delta Mu Delta, International Business Honors Fraternity



Contact this candidate