Customer Service Mental Health

Marichelle A. Fields

**** **** ***** **********, ** 35209 205-***-**** or 205-***-**** Email: *********@*****.***

Education

Argosy University, Atlanta, GA

Masters of Arts, Forensic Psychology

Completion Date: June 27, 2012

Graduation Date: December 7, 2012

Current GPA: 4.0

Curriculum Highlights: Maladaptive Behavior and Psychopathology, Psychology and the Legal System,

Psychology of Criminal Behavior, Psychology of the Victim, Evaluation and Treatment of Offenders,

Interviewing and Interrogation

Vanderbilt University, Nashville, TN

Bachelors of Arts, Psychology, May 2009

Minor: Music

Overall GPA: 3.203

Curriculum Highlights: General Psychology, Developmental Psychology, Infancy, Adolescent Development,

Social Psychology, Statistics, General / Organic Chemistry, Biology, Physics, Calculus, Music Theory, Music

Literature

Awards and Honors: Dean’s List Spring 2006, Fall 2008, and Spring 2009; National Scholars Honor Society,

Alpha Lambda Delta, Phi Eta Sigma

Skills

Mental Health Assessments / Diagnosis

Basic Forensic Interviewer of Children

Nonviolent Crisis Intervention

CPR Certified

Customer Service

Communication

Delegation

Data Entry

Internet Navigation / Microsoft Office

Writing

Experience

Hill Crest Behavioral Health Services (August 6, 2012 - Present)

Mental Health Worker

Monitor patient activities and assist with daily living skills of patients. Working under the supervision of a nurse,

conduct rounds, take vitals, admit new patients to the unit, and assist with patient treatment plan.

The Clay House Children’s Center (January 9, 2012 – April 19, 2012)

Intern

This facility investigates charges of child abuse. They conduct the forensic interviews and work in conjunction

with DHR, the District Attorney’s office, and the detective assigned to the case. They also provide counseling to

the child and any family members affected by the abuse. I view interviews, help develop plans to move forward in

the investigative and judicial process according to the wishes of the family, conduct non-offending

parent/caregiver interviews, and assist with counseling. I also work closely with the detectives viewing offender

interviews and attend family court on Clay House cases behalf of the Clay House. I have also been able to see a

few criminal trials.

Other Employment

Sears Roebuck and Co. (06/09 – 03/10)

Cashier

Assist customers in purchasing their desired products, returning unwanted products, and applying for a Sears

credit card.

Deal in great customer service, working a cash register, handling money, and occasionally helping a customer find

a desired product or area of the store.

Wynnsong Movie Theater, Birmingham, AL (summer 06)

Concessions Operator

Worked in customer service, preparation of food, working a cash register, handling money, maintaining a clean

work station

McAlister’s Deli, Birmingham, AL (03/05 – 08/05)

Cashier

Worked in customer service, working a cash register, handling money, keeping station clean, serving food to dine-

in customers and cleaning dining area

Campus/Community Involvement

Tau Beta Sigma National Honorary Band Sorority- President 2008-2009

Black Student Alliance – Athletic Affairs Committee Chair 2008-2009, Co-chair 2007-2008

Spirit of Gold Marching Band / Basketball Pep Band

Vanderbilt Children’s Hospital Volunteer

UAB Hospital in Birmingham Volunteer

Anytown Alabama Board Member

Teen Juror for Alabama Juvenile Courts 2002-2004

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate