Customer Service Sales

Meko Lockhart *** Glen Hollow Drive Apt. * Decatur, GA 30034

Home: 404-***-**** Cell: 404-***-**** Work 404-***-**** ******@*****.*******.***

*ﺙ*Customer Service Representative*ﺚ*

Objective: To obtain a position in Customer Service enabling me to expand and perform on my experiences with responsibility, adaptability, and dedication promoting growth, training and development into a management position in a company.

Highlighted Qualities:

I’m a team player who is a self-motivated individual exhibiting professionalism, pleasant interpersonal skills, and flexibility in an accelerated or paced learning environment.

I have performed and gather 5 years plus of handling money and Point of Sale experience.

5 years plus in Marketing and Promotions

3+ years of Computer and Film Editing 2 years plus of Motivational Speaking

3+ years of Coordinating and Managerial experience

Education:

Gwinnett Technical College, Duluth GA (2011-Present)

Computer Information Systems

DeVry University, Decatur GA (2012-Present)

Computer Information Systems

Experience:

Office Depot Customer Service Specialist Atlanta, GA (2012-Present)

Perform ARC-3 selling and customer service in technology, supplies, furniture and copy and print to improve store total sales and conversion rate.

Diagnosis computers and fix troubleshooting problems indicated from results.

Perform retail outs and freight duties in receiving to give customers a chance to upsale and get all the products the customer needs.

TitleMax Customer Service Tier 1 Greenwood, SC (2011) Customer Service, Inbound/Outbound calling Daily Deposit to banks and bookkeeping on daily transactions Credit, Equity, and Loan collections File and customer account Management Appointment management and perform chases to customer residents for reestablish connection.

AJ Wright Sales Associate Tucker, GA (2010-2011) Customer Service and Point of sales on transactions purchases Use transponder to perform markdowns and merchandise checks Received shipment merchandise and stock shelves

K&G Super Fashion Sales Associate Duluth, GA (2009-2010) Customer Service in men's suit and urban wear apparel. Backup POS Cashier and daily transactions with end of deposit verification.

U-Haul Company of GA Inside/Outside CSR Lawrenceville, GA (2008-2009) Answer phone calls and confirm appointments for U-Haul rentals. Work with a team to ensure Level 1 and Level 2 inspections where completed on equipment rentals.

Michael’s Arts and Craft Sales Associate/Cashier Tucker, GA (2006-2008) Receiving of arts and craft freight and stocking of merchandise. Customer Service in Arts, Crafts, and Cake Art.

SteinMart Sales Associate/Cashier Columbia,SC (2005) Customer Service in Men's Suit and Golf Apparel/Accessories.

UPS Air Ramp/Hub Employee Columbia,SC (2005-2006) Transportation of goods, mail, and products to air ramp or ground hub for unloading or loading to it's designated assignments.

Volunteer/Experience: 100 Black Men of Atlanta, Inc., Suwanee, GA 10 Annual Golf Classic, Volunteer (May 2012) National Youth Sports Coaching Association, USA Youth Basketball Coach (2010-2012) #872643 Dekalb County Department of Recreation, Parks, and Cultural Affairs-Member, Coach, and Youth Volunteer Lithonia, GA (Since January 2010) Next Step Youth Program-Tellus Museum Field Trip Cartersville, GA, Volunteer Coordinator (October 2011) Ray of Hope Christian Church, Hope Clinic Decatur, GA - Clinical Volunteer and Youth Volunteer Coor. (2011-2012) Gwinnett County Department of Family and Children Services Lawrenceville, GA Volunteer in Gwinnett Public Relations (2011) Latter Grace Church, Community Outreach Ministry Member and Volunteer Douglasville, GA (2010-2012)

Special Awards: Work Ready Certified (November 2011) Tabe Test Certified (December 2011) Trophy for 10 and Under Youth Basketball in Dekalb County (2012)

Software Skills: Windows XP, Vista, Windows 7, Windows 8, Mac Os X, Safari, Mozilla, Google, Internet Explorer, Microsoft Office (98,2000,2007), Microsoft Publisher, Adobe Reader, Adobe Creative Suite, Adobe Photoshop, Adobe Audition, Pro Tools 10, Paint, and Windows Movie and Media.

Reference Upon Request

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