Customer Service Representative
Resume:
Centel Gilmore
Houston Texas
*************@*****.***
Objective: I'm a self-motivator, loyal and dedicated individual who has an ambition to succeed in any given environment. I'm seeking employment with expanding growth potential and offer opportunities to gain new experiences, as well as leadership skills and long term career commitment.
Areas of Strength
Communications: Sharp verbal, written communications, well developed skills
and ability in providing quality work.
Reliability and: Excellent personal motivation with proven ability to build and
Competency collaboratively in a strong team concept environment or
independently.
Personal and: Focused, versatile, dependable, and positive ability to adapt
Professional effectively to challenging situations.
Qualities
Experience: National Oilwell Varco Sugarland Texas 11/11 to 08/12
Material Handler
Shipping, Receiving and locating parts using the oracle system.
Read appropriate warehouse documentations to
determine items to be moved, gathered, or distributed.
Package products for delivery, along with loading and
unloading trucks.
Assist with conducting physical inventories and cycle
counts.
Operates material handling equipment such as forklift,
pallet jacks, hand trucks or dollies.
U.S.Security Houston Texas
Security Officer 06/09 to 11/11
Monitor, authorize and departure of employees, visitors and
other person to guard against theft and maintain security on
premises.
Write reports of daily activities and irregularities such as equipment of property damage, theft presence of unauthorized person or unusual occurrences.
Assist any person in building or on grounds needing directions or campus information.
Patrol area by foot or cart to insure safety and protect property.
Weatherford Pearland Texas
Machinist (trainee) Material Handler 10/06 to 03/09
Shipping and receiving work orders along with non-conference reports, purchase and sales orders.
Handling of all stock items in the warehouse with the use of transporting and lifting equipment.
Package product for delivery along with loading and unloading trucks.
West Corporation Beaumont Texas
Customer Service Representative/ Data Entry 11/03 to 10/06
Handle each call at a maximum level of proficiency to
ensure that customer concerns are met.
Keep records of customer interactions and transactions recording details of inquiries, complaints and comments as well as actions taken.
Receive incoming calls to provide information about products and services, take orders and cancel accounts.
Provide quality customer service in a fast paced environment.
Education: Thomas Jefferson High School Port Arthur TX
Diploma May 1997
Lamar University Port Arthur TX
N/A Sept 1998
Additional Skills: Microsoft Office (Excel, word and power point) Certified forklift operator, Leasing 101 certificate, Certified Nursing Aide
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