Administrative Assistant Manager

CHELSEY HOOD

**** ******** **** ****., ***. ***, Austin, Texas 78749

***********@*****.***

567-***-****

PROFILE

NURSING

Motivated and hardworking new graduate RN with broad experience in patient care and patient

relations, seeking full-time nursing position. Proven strengths include the ability to maintain a calm

demeanor amidst confusion, create a comforting atmosphere for patients, follow directions, and

efficiently complete assigned tasks. Strive to exceed expectations in patient care standards and

perform effectively in various environments.

CLINICAL EXPERIENCE

•INTENSIVE CARE (STICU/MICU/NICU) - performed and accurately charted patient assessments; closely

monitored ventilated patients; observed numerous treatments.

•CARDIAC/PULMONARY (PCU/PULMONARY) – refined skills in patient care; administered oral and

intravenous medications; provided patient education regarding medication and follow-up care.

•EMERGENCY ROOM – provided accurate documentation; assisted with effectively balancing several

patients at one time; inserted IV and performed blood draw; assisted with several treatments.

•LABOR AND DELIVERY – frequently assessed patient and fetal heart rate during labor; inserted

catheter; assisted with laboring patient through delivery; monitored high-risk patients through labor

•GENERAL NURSING (MEDICAL/SURGERY, SNF) – prepared and administered injections and other

medications; assessed patients and patient histories; performed a number of clinical skills including:

tracheostomy care, PEG care, catheter care; monitored and assessed surgical sites.

EDUCATION

MIDLANDS TECHNICAL COLLEGE Columbia, South Carolina

Associate Degree in Nursing / December 2012 (expected graduation date)

Major: Nursing, RN

UNIVERSITY OF SOUTH CAROLINA Columbia, South Carolina

Bachelor of Arts in Journalism and Mass Communication / December 2007

Major: Public Relations Minor: Media Arts

Dean’s List

EXPERIENCE

PALMETTO HEALTH RICHLAND- EMERGENCY DEPARTMENT// Patient Access Representative

July 2011- Present // Columbia, South Carolina

•Act as liaison between patient and nurses at level one trauma center.

•Accurately obtain and enter patient data in emergency situations.

•Adhere to Palmetto Health HIPAA and compliance policies ensuring patient confidentiality.

•Knowledgeable and compliant with Palmetto Health’s values of compassion, dignity, excellence,

integrity and teamwork.

COLUMBIA WOMEN’S HEALTHCARE // Front Desk Receptionist

March 2009 – July 2011 // Columbia, South Carolina

•Trained new employees, scheduled patient appointments and created new patient charts.

•Developed training guide for future employees.

•Efficient electronic data entry and verification of patient information and insurance coverage for

completeness.

•Promoted both a pleasurable and comfortable atmosphere for patients.

SOUTH CAROLINA MEDICAL ENDOSCOPY CENTER // Administrative Assistant-Receptionist

March 2008 - March 2009 // Columbia, South Carolina

•Successfully assisted in scheduling patients for 30 doctors.

•Made patients feel safe and comfortable.

•Accurately filed patient data and entered UB-92 health insurance claims.

PROFESSIONAL CERTIFICATIONS

•BLS certification- 2014 expiration

PROFESSIONAL SKILLS

Ability to type 70 wpm accurately

Software:

•Microsoft Office Suite

•Cerner Health Systems

•CompuSystems

•MISYS Software

•Appointment Manager/ColonManager Software

COMMUNITY SERVICE

•Appalachian Service Project (2000-2003)

•Volunteer at local food pantry

•Volunteer with Meals on Wheels

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