Customer Service Management

Hurvy J. Bradshaw

*** ******** ***, ***** ******, NY 10606 . 914-413-

**** . abohe0@r.postjobfree.com

OBJECTIVE

To find a position that will utilize my strong skills, and where i can

develop and move up within the company as a public relations associate

EDUCATION

The College of Westchester

Business Administration-Marketing/Management Marketing GPA: 3.5

White Plains, NY

Dean's List

Academic club-Phi Theta Kappa member

Honors program

2011

SUMMARY OF QUALIFICATIONS

Quickbooks,Microsoft Excel,Word, Power Point, Access, Photoshop

CS,Dreamweaver, Flash,Adobe Illustrator

EXPERIENCE

Bed Bath And Beyond October 2010 to Present

Customer Service Manager

Elmsford, NY

Handle any customer Issues in courteous and professional manor

create ad-hoc groups for tasks to be completed in timely fashion

operate cash registers as well as take front end management duties

when needed

interview potential candidates then review with upper management

Pitney Bowes September 2007 to 2011

Information Technology Rep

Armonk, NY

Maintain service for 50+ network printers on site

Keep log of all work done on printers

collaborate with upper level management on daily machine operations

take tours of building on an hourly basis to verify all machines

functioning

BMK Marketing April 2004 to August 2007

Account Executive

White Plains, NY

Business to Business sales

Saw anywhere from 30 to 40 pre qualified leads per day

Kept high quota of customers

Interacted with various business owners on a day to day basis

Handled any troubleshooting business may find with products and

services

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