I send this cover letter and resume to you with the excitement of the start of a new

adventure and great things to come. I think that I would be a valuable addition to your

already excellent team, have a diverse skill set to offer, and am extremely interesting in

working for you.

Excellent communication and writing skills, research and data analysis, a high level of

organization, strong follow up and editing skills, and the ability to proactively resolve

problems are all skills that I needed to achieve Cum Laude in English and Creative

Writing at York University. These skills will continue to serve me in a professional work

setting, to which I will bring all of my intelligence, enthusiasm, work ethic, and desire for

perfection, in whatever work I do. Reliability, adaptability, ambition, and professionalism

mark the frame of mind I will carry with me into the workplace. I am able to think

critically, prioritize, and I excel when up against hard deadlines.

My academic excellence, along with my clerical work for Passport Canada, the

National Special Centre and Passport Canada, researching for a professor for a York

University academic course, as well as several insurance companies, have combined

to give me a diverse skill set that makes me a wonderful candidate for your

consideration.

I am open to criticism, interested in learning, and will continually produce work of the

highest quality – and always with a focus on personal and professional improvement.

I am grateful for the opportunity to get in touch with you, as I am for your time and

consideration now.

Sincerely,

Kevin Ferris

~ Kevin Ferris ~

abohb8@r.postjobfree.com

613-***-****

I am seeking employment with a dynamic organization to which I can bring my interest,

enthusiasm, and intellect. I have university degrees in Social Science (Criminology), as

well as Professional Studies & Liberal Arts (English, and Creative Writing), and am

keen to bring my talents, discipline, reliability, and skills to an organization seeking a

committed professional. My outstanding academic track record supports my desire to

continually learn, explore, grow, and contribute.

~ Education ~

2007 – 2011 York University

Double Honours Major: Creative Writing & English, Cum Laude

Member of the Dean's Honour Roll

Winner of the President's Prize for Poetry, 2010.

2000 – 2003 Ottawa University

Bachelor of Social Science with a concentration in Criminology

1996 – 2000 Cairine Wilson Secondary School – Graduated O.A.C. with Honours

~ Retail ~

The Glebe Apothecary – September 2011 – July 2012 - Ottawa, Ontario

Receiver/Supervisor - All incoming products and medications go through me before

being given to the laboratory, the dispensary, and the front shop. I ensure accurate

product delivery and facilitate the payment of every account. As a supervisor I am

responsible for the safe, support the cashiers in any way they might need, and deal

with any customer concerns or complaints.

~ Professional Writing ~

Fatum Ludus - August 2012 - ongoing - Ottawa, Ontario

Content Contributor - Creating and supplying content for an online flash video game.

York University - April 2011 – May 2011 - Ottawa, Ontario

Contributing Writer - I assisted one of my professors at York University in the

construction of an online course focusing on distinguished female poets of the last

several centuries. I am writing biographies focusing on literary and miscellaneous

significance to contextualize each author within the course outline.

NIVA Inc. - March 2011 - Ottawa, Ontario

Junior Writer/Editor - Worked for this leading technical communication firm as a

junior writer and editor, engaging with a team of professional writers and editors who

exposed me to industry standards and practices. Carried out research, writing, and

editing assignments.

~ Office Administration ~

Cunningham Lindsey - May 2011 - Ottawa, Ontario

Customer Service and Contractor Follow-Up - Customer service contact to expedite

adjuster and contractor responses to facilitate improved customer service for the April

Windstorm that caused extensive damage to homes and property in the Ottawa region.

Government of Canada; Elections Canada - April 18 – May 6, 2011 - Ottawa, Ontario

Data Quality Assurance - Enter, verify, and assure the highest quality data transposal

on multiple systems for various forms of Canadian special ballots in a fast-paced and

dynamic Government of Canada environment as part of a focused, organized team.

Crawford & Company - May – July 2009 - Ottawa, Ontario

Operational Assistant - Responsible for the filing, collating, organizing, and disposal

of storage files, as well as day-to-day tasks and reception duties using a multi-line

switchboard.

ING Insurance - June – July 2008 - Ottawa, Ontario

Operational Assistant - Ensured that operational gaps within the organization were

addressed, assisted agents, expedited projects, staffed the reception desk, and

ensured customer satisfaction.

Passport Canada - September 2007 – March 2008 - Toronto, Ontario

CR-03 Operational Clerk - Seconded to Toronto from Ottawa; responsible for scanning

files, data verification, data entry, and troubleshooting.

August 2007 - Ottawa, Ontario

CR-03 Operational Clerk - Duties involved scanning files, data verification, phoning

guarantors and references; focus on high levels of professionalism, and politeness.

~ With The Canadian Forces ~

Canadian Forces Reserves - June 2001 – April 2005 - Ottawa, Ontario

Radio Operator, Corporal - Trained in theory and operation of a Field Deployable Radio

Detachment with an emphasis on teamwork and a high level of both mental and

physical discipline.

National Defence Headquarters - April 2004 – March 2005 - Ottawa, Ontario

Assistant of Special Projects - Implemented a new filing system and brought the old

system up-to-date, drove the NSC courier, and performed military guard and cenotaph

duties.

Reserve Qualification Level 5 – Corporal - June – July 2003 - Kingston, Ontario

Reserve Qualification Level 3 – Private - June – July 2002 - Kingston, Ontario

Basic Military Training - June – July 2001 - Dundurn, Saskatchewan

Trained in radio operation, focusing on radio theory, utilization, and field deployment

in an environment of intense discipline, order, and regimentation; these courses equally

stressed leadership, team building, organization, discipline, and attention to detail.

~ Work Traveling Abroad ~

Ziptrek EcoTours - July – September 2006 - Whistler, British Columbia

Tourism - Received guests, briefing them on safety, and guiding them on a tour that

combined ecological speeches and adventure. Ensured that guests were entertained

and safe.

Creekside Grocery - May – June 2006 - Whistler, British Columbia

Deli Supervisor - Served customers and ran the deli, ensured that the equipment was

clean and safe, and trained new staff.

~ Special Skills & Interests ~

I am a master strategist at any game of intellect and skill; devour books, music, video

games, and film; am a skilled painter of miniature models; and love reading, creative

writing, and poetry.

~ References ~

Marsha Meehan - Administration Manager

Company

613-***-**** ex. 270

Crawford & Co.

Marc Barbeau – Property Unit Claims Manager

613-***-**** ex. 4610

ING Insurance

Contact this candidate