Sales Customer Service

Johir Hussain

**** ****** *****

Williamsville, NY 14221

Tel: 716-***-**** Email: aboh9v@r.postjobfree.com

OBJECTIVE

Diligent and dedicated individual seeking opportunity; where I can utilize my sales and management skills.

QUALIFICATIONS

Relevant Skills: Strong interpersonal, customer service, sales and management skills

Computer Skills: Microsoft Word, Excel, PowerPoint, Office, Adobe, Visio, Slaesforce

Languages: English, Bengali, and conversant in Spanish

Key Qualities: Enthusiastic, diligent, ethical, strategically competitive, highly motivated, detail oriented, great student mentality, and ability to work with diverse populations.

EDUCATION

Diploma, John F. Kennedy High School

PROFEESIONAL EXPERIENCE

SecureWatch 24

Manhattan, NY

Security Consultant

10/2011- 08/2012

Obtaining new client’s by going b2b, cold calls, and to all types of networking events, etc.

I also had to provide superior customer service to our existing clients.

I also conducted site surveys to determine where our products well be placed. Some of my other responsibilities included creating cover letters, Visio blueprints.

K T I Group Inc.

Hicksville, NY

Manager

B2B sales for Verizon

06/2011- 09/2011

Manage and develop an upcoming satellite officeindependently. Coordinate creation of advertisement and marketing. Conduct human resources development in potential candidates hiring and training; including responsible for schedule, as well as motivation of team. Start up and improvement of company revenue; build business to client relationships via conferences and one-on-one consultations with our valued customers. Manage controllable expenses, budget planning, and cost analysis to meet and excess goals.

CYDCOR: NV Innovations Inc.

Elmsford, NY

Assistant Manager

B2B sales for Verizon

02/2010- 03/2011

Managing the entire office making sure that the complete line of Verizon’s products were being sold such as

Voice, Data, Video, IP, and CPE products. Making sure all customer issues were being resolved to ensure customer satisfaction. Responsible for assigning territory’s to sales personnel. Some of my other responsibilities were to hire/fire, enter our daily sales into Verizon’s pos system. Most importantly making sure I hit my sales quota.

CYDCOR: Adaptive Marketing Strategies Inc.

Lancaster, NY

Account Manager

Start Date- 02/2010

Conduct 2nd round interviews to attain knowledge about interviewee to see if they have what it takes to meet company standards. Also creating morning drills to help motivate the entry level reps, also to teach them advance sales skills and how to carry them out. I was also responsible for processing paperwork to clients, as well as other office work. Contribute to company revenue through sales.

CYDCOR: Marketing Styles

Valhalla, NY

Account Executive

B2B sales for Verizon

Start Date- 08/2009

Responsibilities were to learn product knowledge and basic sales skills and start implementing them to create sales. Applying my newly learned skills and knowledge to acquire new to customers as well as providing excellent service to our existing ones.

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