Manager Sales

SUMMARY

Telecommunications professional with **+ years experience in product

management, program management, sales engineering. Extensive experience

launching a wide range of advanced communications products in both large

and small companies. Successful record of implementing cloud based video

communications technologies as a recurring revenue service.

PROFESSIONAL EXPERIENCE

Education Networks of America, Nashville, TN 2010 -

2012

SENIOR TECHNICAL PRODUCT MANAGER

Collaborated with sales, engineering and operations teams to provide full

life cycle product management for cloud based video conferencing services.

Led pre and post-sales support activities as related to implementation of

the solution and understanding value of the product.

. Successfully led the installation, testing, branding and launch of the

Vidyo 2.0 Personal Telepresence platform offered as a new service to

over 250 school districts.

. Achieved first year record sales goals selling the newly deployed

video conferencing services to 60+ school districts in TN and IN

generating over $750k annual recurring revenue.

. Developed supply channel of accessory video conferencing equipment,

exceeding $60k in sales during the first year.

. Implemented the Renovo H.323 scheduling platform to over 110 endpoints

for the Idaho Education Network.

. Spearheaded customer service support training for troubleshooting

issues related to video conferencing and the Vidyo platform. Trained

over 20 customer service reps on troubleshooting PC based video

conferencing service issues.

Appia Communications, Traverse City, MI 2009 - 2010

SENIOR PRODUCT MARKETING MANAGER

Responsible for launching a custom video conferencing service for the

company and growing the business. Directed all business functions

including product development, new sales channel development, sales

support, marketing campaign management, and competitive analysis.

. Developed sales into new markets like Legal, Education and SMB.

Landed 10 new accounts across new market segments to provide a base of

seed customers.

. Developed requirements for a fully functional eCommerce website

automating the process of subscribers.

. Developed new market entry strategies by understanding the marketplace

and competition.

. Translated market research into actionable product plans across

various verticals.

. Worked closely with product development teams to establish feature

sets and go-to-market plans, release calendars and quarterly goals.

Verizon, Ashburn, VA 2003 - 2009

SENIOR MARKETING MANAGER

Directed the development and execution of advanced telecommunication

products and services including IP product and online service delivery.

Led efforts to develop and implement new sales and marketing strategy and

tactics for products.

. Launched website Verizon Web Calling which was an online eCommerce

site which sold in 11 countries, 8 languages, and which required

pricing in 3 currencies for over 250 different markets.

. Created and introduced new online payment solutions and strategies to

combat online fraud, reducing fraud rate by 80% over six months.

. Provided pre-sales support resulting in successful win of a key

strategic product partnership with Microsoft.

. Launched Neighborhood Broadband Calling, creating entrance to cutting

edge consumer Internet voice services.

. Led cross functional team in trial to assess the commercial viability

of metro scale fixed wireless broadband and VOIP service, resulting in

successful pilot in several markets.

. Initiated, developed and launched an equipment insurance service which

directly generated $10 million in incremental revenue.

Exostar, Herndon, VA

2001 - 2003

PROGRAM MARKETING MANAGER

Led the development, marketing and implementation of Exostar's eCommerce

products and services for the B2B aerospace marketplace. Managed all

aspects of product life cycle and operational fulfillment for the suite of

online services.

. UK Ministry of Defense - Account Management from sales win through to

implementation and post-integration support, meeting all requirements

of this complex international government client.

. Rolls Royce - Directed product team in pre- and post-sales efforts to

win a $1.7 million contract and created a supplemental point-solution

worth an additional $800k.

. Directed select European Marketing efforts: Paris Air Show,

Farnborough Air Show (UK), and Rolls Royce Reading (UK).

Industrial America/MROLink, Reston, VA

1999 - 2001

SENIOR PRODUCT MANAGER

Senior member of Product Marketing team responsible for launching a new

Internet startup online product suite. Led the planning and development

efforts for online services portfolio and managed the company's products

and services for all customer segments.

ADDITIONAL WORK HISTORY

Giddings & Lewis, Fond du Lac, WI Corporate Logistics Manager 1997 -

1999

Modine Manufacturing, Racine, WI Materials Manager 1991 -

1997

Wohlert Corporation, Lansing, MI Program Manager 1988 - 1991

EDUCATION

Michigan State University, East Lansing, MI

B.A. Telecommunications

PROFESSIONAL TRAINING & TECHNICAL SKILLS

Vidyo 2.0 Product Suite, Networking Fundamentals, TCP/IP, VOIP, IP Video,

Team Building,

MS Word, Excel, PowerPoint, Access, Project, Outlook,

FrontPage, Adobe Acrobat, Visio, HTML

Contact this candidate