Sales Manager

Devin R. Davis

***** **** ****** ***** ********** MI 48838. Cell 989-***-****

Email address- **********@***.***

A talented Parts Manager with extensive sales and customer service

experience.

Summary of Qualifications

. Nineteen years of parts experience in a retail and manufacturing

environment.

. More than 12 years of Parts Management experience.

. Adept at planning, promotions, and forecasting.

. Proven ability to lead effective parts sales team.

. History of increasing sales and profitability.

. Hard working, able to multi-task effectively.

. Outstanding training, leadership, and communication skills.

. Talk to frustrated customers on a daily basis.

. Involved in customer down situations daily.

. Supply recommended stock orders for all new Morbark dealers.

. Work with Morbarks online parts books, parts catalogs and ordering

system.

. Design capabilities.

Professional Experience

. JX Peterbilt November 2010 to Present

Parts Manager

. Manage daily operations of 15 employees from the counter staff to the

outside parts sales personal and deliver drivers.

. Hire fire and train employees, prepare weekly schedule, monitor and

evaluate performances.

. Develop and implement new sales strategies.

. Responsible for negotiating cost from vendors and setting retail

prices on all parts.

. Forecast annual parts sales and set goals for the dealership.

. Inventory control, I inventory and mange an inventory of over 700K in

truck parts.

. Coordinate all merchandizing in the dealership.

. Responsible for processing all purchases of the dealership, generating

purchase orders and corrections of any discrepancies.

. Coordinate the outside parts salesman's routes and leads. I also ride

with the outside salesman's to visit the customers and help generate

more parts business.

. Keep certified for all Paccar training processes, take all

certification testing make sure all the parts employees keep there

certifications. Travel to Paccar training facilities around the United

States so the dealership stays qualified to sell Paccar products.

. I visit customers on a weekly basis with my outside sales staff to

make sure our customers are taken care of.

Morbark Inc. 2000-2010

Parts Manager

. Manage daily operations of 12 parts sales employees, 4 customer

service employees and 3 support facilities. Total sales volume on

average is $27 Million in parts sales a year.

. Hire fire and train employees, prepare weekly schedules, monitor and

evaluate performance.

. Develop and implement new sales strategies to increase sales and

market share.

. Responsible for negotiating cost from vendors and setting retail

prices on all parts.

. Forecast annual parts sales and set annual goals.

. Create policies and procedures to follow.

. Responsible for training Morbarks dealer network about Morbark parts.

. Design wear products for Morbark machinery to make the wear parts last

longer.

. Increased sales through effective sales planning and improved shelf

presence of product line.

. Manage an inventory of 8.5 Million annually.

. Ship on average of 500 ground, over night packages combined and 100

motor freight orders a week.

Morbark Inc. 2000-Present

Product Improvement Supervisor

. Supervise employees that run automated robots that make Morbark's wear

parts. Morbarks wear parts business generates 40% of Morbark's parts

business.

. Responsible for creating, developing and implementing product

improvements.

. Work directly with forging, casting, carbide and welding wire

suppliers. I negotiate prices and implement new products to the market

place.

. Responsible for R&D of new products in the field with customers and

dealers.

Morbark Inc. 1998-2000

Parts Sales

. Responsible for taken parts calls over the phone and entering orders

in JDE.

. I sold over $3.5 million in parts in two years.

. Trained Morbark dealers how to sell Morbark Parts.

. Responsible for meeting goals set by the parts manager.

. Worked with parts books and parts manuals on a daily basis.

Morbark Inc. 1991-2000

Inventory Control

. Monitored finished goods, inventory levels and scheduled transfers to

or warehouse.

. Authorized the physical inventory counts with all production lines.

. Credited with achieving, an accurate inventory level on the production

line.

. Shipped out parts from the production line to the warehouse daily.

. Shipped and packaged parts, out via Common Carrier and Motor freight.

. Responsible for over 5 million dollars of inventory on the production

line.

Education

1987 High School Diploma, Eaton Rapids Michigan.

Professional Recognition

. Certificate of Accomplishment from Dale Carnegies Sale Advantage. How

to win friends and influence people.

. Certificate of Accomplishment from the Morbark Quality Education

System.

. Patent on Morbarks Hammerhead Insert.

Skills

Experienced in Excel, Microsoft Word, Microsoft Outlook, Power Point,

Access, Internet Explorer and JD Edwards.

References

Bryan Mills

Owner, China Pacificarbide Inc.

14267 Albers Way

Chino, CA 91710

Phone 909-***-****

Cell 714-***-****

Scott Carter

Owner, Robotic Welded Parts

314 E 4th St

Clare, MI 48617

Phone 989-***-****

Cell 989-***-****

Wayne Tinsley

Owner, Cahaba Machinery-Timber Products Southeast

399 Montgomery Hwy

Centreville, AL 35042

Phone 800-***-****

Cell 205-***-****

Contact this candidate