Dear Sir or Madam,

This cover letter and my resume provide condensed information about my

background. I would be glad to provide additional information in any area.

My educational background includes a bachelor's and a master's degree in

Industrial and Systems Engineering from Ohio State University. My current

certifications include Certified Quality Engineer, and Certified

Reliability Engineer designations from the American Society for Quality. I

have had ISO9001:2000 Lead Auditor training, lean and six sigma training. I

completed the Continuing Education Group Business Process Management

Certification class in January 2013. I completed the Villanova Lean Six

Sigma Black Belt Course in December of 2010.

My efforts have concentrated on setting up quality systems, auditing

quality systems, and process improvement. There have been significant,

measurable results from my individual efforts, leading teams and my

contribution to teams. I would be delighted to discuss these at your

convenience.

Computer support has been a part of my project work. I have led teams to

develop and implement order processing, MRP, inventory, environmental

reporting and planning systems. My computer strengths include Word, Excel,

Visio, MSProject, Access, ReliaSoft, BlockSim, and Minitab.

My achievements include:

0. Supplier Improvement Program

1. DOE applications internally, at contract sites and at customer sites

2. Implementation of SPC Systems

3. Development of sampling plans

4. Process capability analysis

5. Reliability/FMEA analysis

6. Defining ISO 9000/cGMP relationship

7. EPA Reporting/controls

8. Process Improvement

9. facilitating cross-functional teams with corporate, division and plant

members

10. hiring and preparing quality team members to develop/support QA

systems

11. maintenance program analysis

12. ISO 9001:2000 implementation

My experience includes:

. Developing and managing a multi-plant quality system - One plant was an

ongoing operation in Richmond, Virginia and the other was a startup in

Ireland. My quality team implemented and maintained ISO9001:2000 at both

plants.

. Start up semiconductor plant supporting manufacturing in clean room

environment - Development of basic quality and manufacturing systems was a

high priority along with process trouble shooting. I was the

quality/reliability engineer responsible for memory component assembly and

for memory module assembly and testing.

. Flexible packaging as Division Quality Systems Engineer - The plants that

I supported encompassed continuous casting, foil rolling, converting,

printing, injection molding and PVC film producing. The packaging

products were used in food contact and pharmaceutical applications. I

conducted internal and supplier audits.

I would like to discuss opportunities with you. I look forward to hearing

from you.

Sincerely,

Jake Eshler

Jacob M. Eshler

Objective: A position to use my strengths in management, application of

analysis tools, and computer support to bring increased business and

profits to my employer.

Experience:

Virginia Department of Transportation - Richmond, Virginia 2011 -

Current

Senior Consultant - Safety Performance Measurement Division, November.

2011 - Current

Responsibilities: Customer Call Center analysis, Document processes,

collect and analyze process data.

Flexicell - Robotic Packaging and Palletizing- Ashland, Virginia. 2011 -

2011

Consultant - Lean Initiative, June. 2011 - November 2011

Responsibilities: Implement Lean Six Sigma Continual Improvement, Document

processes.

Virginia Corporation Commission - Richmond, Virginia. 2010 - 2010

Utility, Pipeline and Railroad Program Specialist, Feb. 2010 - December

2010

Responsibilities: Perform expert statistical analysis relative to the

Division's pipeline safety, rail safety and damage prevention programs,

analyze data from different sources and properly categorize and summarize

the relationships and trends in reports for management review. Data

access, analysis and forecasting of key safety metrics using Crystal

Reports, SQL and Excel 2007.

Intertek Testing Services assigned to Altria Client Services - Richmond,

Virginia. 2008 -2009

Global Program Coordinator, Jan. 2008 - Jan. 2009

Achievements: Coordinate Quality and Social Compliance Audits for products

manufactured globally and distributed in North America: Review and

interpret Social Compliance Audits, Pre-shipment Inspections, and product

test results; Develop specifications and coordinate testing for Hard

lines, Textiles, Electronics and Food contact products. Determine

Regulatory effects on product specifications: Disposable packaging

material - CONEG, Proposition 65, labeling - F.P. & L. Act (16 CFR 500),

Country of origin - NAFTA & FTCA section 5 requirements, Fiber content -

AATCC 20/20A, Lead content in coatings - CPSC 16 CFR Part 1303, UL/ETL

rating - FCC Part 15 Doc.

IPC Technologies assigned to Philip Morris - Richmond, Virginia. 2005

-2007

Reliability Engineer, Sept. 2005 - April 2007

Achievements: Failure Mode and Effects and Analysis completed for

Receiving, Conditioning, Blending, Tipping Paper (filter paper)

Perforation and Cigarette Manufacturing - identified opportunities to

improve process reliability and make supply of material to customer

departments more consistent through improved communication, procedures,

labeling and documentation of maintenance procedures; Quality Training

Development for Pareto Analysis and Flow Charting.

Software: Reliasoft Process FMEA software, BlockSim Reliability Block

Design and Fault Tree Analysis software.

Schmitt E.G. - Chester/Sandston, Virginia and Leixlip, Ireland. 2001 -

2005

Business Unit Quality Manager, Dec. 2001 - June 2005

Achievements: Developed quality management structure, hired and prepared

quality engineers/managers for multiple plants. Supervision: 2 quality

engineers, 3 quality analysts, 10 quality technicians

Quality Team Achievements: ISO registration for two plants, SPC

introduction, Quality Database implementation, and Quality training module

development.

Infineon Technologies Richmond/White Oak Semiconductor - Sandston,

Virginia 1998 - 2001

Reliability & Quality Assurance - QA Engineer - Assembly, Mar. 1999 - Oct,

2001

Achievements: Developed quality/process metrics, Monitored M-Gate, Quality

Tools Work Group for SPC Council, led or participated in Material Review

Boards as needed, Contributed to Sun Task Force to improve temperature

cycle performance of modules that led to sales for applications in the SUN

server market - $330,000 in sales. Led MRB team to eliminate material

mixes which had caused rework that had cost $200k in 3 months. Led MRB to

investigate chip process and resolve issue that could have meant recall of

4k server quality modules. Led MRB to investigate cause of misprocess that

resulted in scrap/downgrade that cost $250k, then worked with process

engineers to mistake proof the process. Worked with global team to setup

common defect catalog for all locations. Completed Lead Auditor Training

by Perry Johnson and became IPC-610 Certified Trainer (not current). I was

a part of the team that prepared for ISO and QS 9000.

Probe, Assembly and Test - Improvement Engineer, 1998 - 1999

Achievements: Setup SPC summary charts to track process capability for 20

wirebonders and developed method/system to track measurements as required

by the control plan, then segmented data to find primary contributors to

variation. This led to a software fix for alignment issues - savings of

$220,000/yr. Automated SPC Data collection in Trim/Form and eliminated

manual measurement and data entry. This resulted in a 30% reduction in

variation of the measurements and a coverage increase from .1% to 10%

while reducing labor cost from $30/lot to almost zero. I led improvement

team to eliminate chip burnout and damage to test board sockets due to

wirebond misprocess this resulted in $200,000/yr savings and prevented

steady degradation of test equipment due to masking of damaged sockets.

Reynolds Metals Company - Richmond, Virginia 1976 - 1998

Flexible Packaging Division - Division Quality Systems Engineer, 1991 -

1998

Achievements: Conducted SPC and Statistical Training, Applied DOE

internally and at customer sites, Developed and Managed Supplier

Improvement Program. Supervision: 7 "indirectly".

Projects: Plastic Wrap Clarity - Set up and ran experiment to improve

clarity of plastic wrap to provide marketing/performance advantage.

Plastic Wrap Cling - Set up and ran experiment and reliability

measurements to substantiate advertising claim for cling of plastic wrap.

Plastic Wrap Market Positioning - Used QFD to evaluate improvement to

plastic wrap. MRE(K-Ration) Pouch -Determined that what appeared to be

random pouch delamination was actually material/process related. Developed

charts the explain to situation to operators. Ran experiment at customer

location that showed significant processing effects by sterilizing oven

and by location within oven. This saved a $300k/year product line. Unit-

Dose Seal Improvement - I ran experiment at customer location that

identified process and material issues that resulted in leaking foil

laminate lid containers in the field. This saved a $180K/year product

line. I assisted with developing and validating a product that used a

Reynolds PVC film as transmission medium for medication in a

pharmaceutical application.

Flexible Packaging Division - Quality Systems Engineer, 1988 - 1991

Achievements: Developed procedures and computer support to satisfy EPA

reporting requirements, PC Software Training(Word, Excel, etc.), Quality

Software Support, Statistical Analysis and Quality Analysis. Designed and

implemented system to meet EPA report requirements by time required. Setup

and maintained a LAN for 72 computers.

Consumer Products Division - Automation Director, 1981 - 1988

Achievements: Supported Computer applications in Sales/Marketing Analysis,

Order Processing and Office Automation. Projects: Consumer Response

System, ASI (Inventory/Forecasting System) Implementation, Implementation

of Express PC Easytrac, UCS Implementation, and Order Processing System

Redesign. Supervision: Two directly and eight indirectly.

Projects: Designed and implemented Consumer Response system to answer

consumer inquiries/complaints. Set up electronic order and invoice system

with customers using UCS standard. Business conducted electronically went

from 0% to 60% in 3 years. I was an active participant on a joint industry

team to set up the communication standard. I led a team that designed and

implemented order processing system to support $800 million consumer wraps

and bags business.

Management Sciences Department - Internal Consultant, 1976 - 1981

Achievements: I was a part of team that designed and implemented a company-

wide operations and planning system. I presented Business Planning - A

Company Wide Approach to the TIMS/ORSA Joint National Meeting. My two

divisions were the only two out of ten to become fully operational on the

system on schedule.

Projects: Planning Analysis Support System - Packaging and Consumer

Products Divisions, Plastics Unit Sales Plan, Plastics Operations Planning

System, Color Vision Test Analysis, Test Score Analysis for Apprentice

Applicants, Hourly Wage Discrimination Analysis.

Nationwide Mutual Insurance - Columbus, Ohio 1973 - 1976

Market Research Dept. - Operations and Statistical Analyst, 1973 - 1976

Achievements: New York Premium Distribution Model, Income Analysis and

Planning, Economic Indicators of Accident Rates, Energy Problem Effects on

Insurance Operations and Nationwide Life Forward Commitment Model-

published in the LOMA monthly magazine, presented the Economic Indicators

of Accident Rates at the annual NHTSA meeting.

Education:

Ohio State University - Columbus, Ohio, M.S. in Industrial Eng. - GPA 3.5;

B. S. in Industrial Eng. - GPA 3.3; Tau Beta Pi Engineering Honorary,

Engineering Honor Scholar, and Alpha Pi Mu Industrial Engineering Honor

Society,

Villanova - Lean Six Sigma BB Course.

Professional Development:

U. S. Army Ordnance School: Basic Officer Training, Total Quality System,

How to Supervise People by Fred Pryor, Direct Product Profitability by

FMI, Taguchi Analysis Course, Roll Product SPC by P. J. Frost, QFD-

International Technigroup, Implementing cGMPs in an ISO Environment by

TechSource, Semiconductor Reliability Analysis, Internal Auditing by

Quality Management, Lead Auditor Training by Perry Johnson (ISO9000:1994),

Lead Auditor Training by CEEM (ISO9001:2000), IPC-610 Certified Trainer

(not current), Experimental Design Workshop - Mark Crossley (2007),

Reliability-Analysis Accelerated Life Test - One Day Workshop -James

McLinn (Feb 13, 2009), Kaizen Blitz Training-Accelerated Breakthroughs In

Productivity and Performance -Tom Zbell-VPMEP(April 22, 2009), Lean

Workshop - TBM Consulting Group(August 27, 2009).

Certifications:

Certified Quality Engineer, Certified Reliability Engineer, Certified

Quality Auditor, ISO 9001:2000 Certified Lead Auditor (CEEM) and IPC-610

Certified Trainer (not current), Lean Six Sigma Black Belt from Villanova

(December 2010).

Professional memberships:

Current: Richmond ASQ Section Chair. Past: Richmond ASQ Section Strategic

Planning Manager. Grocery Manufacturers Information Systems Committee,

UCS Users Group, Institute of Management Sciences and American Institute

of I.E's.

Contact this candidate