Customer Service Manager
Resume:
Tarza Ali San
Flat* jennings house
*b shorts road
Carshalton
Sm5 2pb
Mobile No. 074********
e mail: abogov@r.postjobfree.com
Personal Profile
I am a keen, hard working, dedicated and reliable person. I pride myself on my good
timekeeping and the ability to provide support, guidance and reassurance to people from all
walks of life. I am able to work well either within a team or on an individual basis, and have
both the capacity and confidence to accept any constructive criticism aimed my way. I have the
ability to adapt to different types of people and therefore different situations.
Key Skills
Warm and friendly personality
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Reliable
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Considerate
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Approachable and polite
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Confident telephone manner
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Managing/training of others
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Enthusiastic team player with the capacity and confidence to operate effectively in
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independent roles as required
Organisational skills
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Cash handling
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Committed to the delivery of a good Customer Service
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Employment History
Sales Assistant/Manager
Supershakes – Birmingham January 2010 – September 2010
Stock replenishment
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Cash handling
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Stock taking
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Working as part of a team
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Helping customer to select the appropriate products
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Preparing staff rotas
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Nurse Assistant
Queen Elizabeth Hospital – Gateshead/Newcastle April 2007 – August 2008
Bathing, dressing and on dressing patients
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Serve and collect food trays
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Assisting patients to walk
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Take and record temperature, blood pressure, pulse and respiration rates
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Direct visitors
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Answer the telephone
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Clean, sterilizes stores, prepare and issue dressing packs, treatment trays and other
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supplies
Assistant Manager
Woolworths – Newcastle March 2006 – January 2007
Reconciling cash with sales receipts
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Preparing a daily record of transactions
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Prepare staff rota
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Assisting the duty manager
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Dealing with customer’s complaints and enquires
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Ordering and replenishing merchandise
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Manager
Meditterean Pizza Shop – Gateshead/Newcastle August 2005 – January 2006
Preparing staff rotas
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Cash handling
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Ordering of stock
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Daily stock take
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Administrative duties
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Counter Assistant
Jeavons Pizza Shop – Gateshead/Newcastle October 2004 – May2005
Customer Service
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Food Preparation
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Cleanliness & Hygiene
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Cash handling
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Courteous and helpful
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Compliance to Health & safety regulations
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Answer the telephone and take orders for deliveries
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Education
Baxtyary Secondary School (Iraq) 1991 1996
High School Diploma
Salaimanyah University (Iraq) 1996 – 2000
Diploma in hair dressing
Gateshead College 2004 2008
ESOL
Skills for Life
Foundation Course in Human Biology & Health and Social Care
Skills for Life – Cambridge & Oxford Level 1 2 and Advance
DIPLOMA IN BARBERING 2011 2012
BTEC LEVEL 3 DIPLOMA IN PRODUCTION ART (MAKE UP, HAIR AND SPECIAL
EFFECT). 2012 2013
Hobbies & Interest
In my spare time I enjoy going to the cinema, cooking, walking in the park and socialising with
my family and friends.
References Available on Requests
Contact this candidate