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Manager Customer Service

Location:
Aurora, CO, 80012
Posted:
February 22, 2013

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Resume:

JAMES P. MENKE

***** **** ****** ******, #***, Aurora, CO 80012

303-***-**** ? abogbs@r.postjobfree.com

Purchasing Manager with over 13 years' experience with my last company in

the Building Materials Industry.

Highlight of Skills:

Purchasing Management

Inventory Management

Analytical Processes

Project Management

Estimating

Supervision of 16 Direct Reports

Problem Solving

Vendor Management

Budget Management of $50M Pricing Analysis

Operational Cost Forecasting

Cost-of-Goods Programs

Audit Inventories

Skilled Communicator

Mentoring of Personnel

Computer Savvy in MS Office

Inventory Management Software

Regional Training & Development

Professional Experience

Allied Building Products Corporation, Denver, CO

1999 to 2012

Contractor Tool Center Lead Replenisher (Aug 2011 to Oct 2012)

. Coordinated inventory activities and stocking decisions with

Contractor Tool Center (CTC) National Manager.

. Evaluated and implemented improvement programs to enhance Return on

Investment (ROI), forecasting and reduce costs.

. Replenish training of all Sales Trainees and Merchandisers to include

report set up, internet reporting and making corrections as needed.

. Monitored, maintained and re-ordered all stock CTC inventory for 33

national locations.

. Assisted branches with the location and pricing of special order

products.

. Coordinated and implemented training for company approved sales

programs with merchandisers and Branch Managers.

. Served as a liaison between CTC and the corporate inventory team.

Regional Inventory Manager (Oct 2009 to Aug 2011)

. Managed 4 Hawaii locations from Denver, commuting to the islands 4-6

times annually.

. Implemented the NxTrend Inventory Management system which brought

awareness to entire purchasing processes.

. Purchased residential and commercial roofing for 4 locations.

. Coordinated freight scheduling and pricing as needed.

. Communicated with the branches to establish market trends and

established some regional processes.

. Supervised and audited physical inventory semi-annually and 1 cycle

counts annually.

. Reviewed bulk buys for Tier 1 and Tier 2 products focusing on ROI and

inventory flexibility.

. Forecasted seasonal buys worth millions of dollars.

. Identified slow moving or dead inventory for 7 locations and made

decisions as to the action that needed to take place (reimbursements,

transfers, return, restock and call past customers offering special

pricing.)

West Region Inventory and Replenishment Manager (Jan 2007 to Oct 2009)

. Expanded regional inventory management system from 1 region to 5

regions.

. Managed a budget of over $50M in inventory.

. Developed and supervised 16 Replenishers who were responsible to work

with vendors and purchase products.

. Tracked 1 cycle counts compliance annually for 80 locations.

. Coordinated and reviewed physical inventories for 35 locations.

. Reviewed all bulk buys and focused on ROI and inventory flexibility.

. Identified slow moving or dead inventory for 80 locations and made

decisions as to the action that needed to take place (reimbursements,

transfers, return, restock and call past customers offering special

pricing.)

. Expanded the seasonal buy forecasting throughout the region.

Regional Inventory Manager - Mountain Region (Jun 2005 to Jan 2007)

. Expanded the NxTrend branch inventory management systems from the

branch level to a 10-store region.

. Tracked cycle compliance for up to 10 stores within the region.

. Worked with over 100 vendors to maximize ROI by assessing pricing,

service and cost of good programs.

JAMES P. MENKE

14181 East Jewell Avenue, #204, Aurora, CO 80012

303-***-**** ? abogbs@r.postjobfree.com

Page 2

Professional Experience

Regional Inventory Manager - Mountain Region (continued)

. Identified and trained 2 inventory support personnel.

. Coordinated all regional purchases and always met or exceeded company

goals for turns, ROI and reduction of slow moving inventory.

. Managed a $10M Inventory budget.

. Identified slow moving or dead inventory for 10 locations and made

decisions as to the action that needed to take place (reimbursements,

transfers, return, restock and call past customers offering special

pricing.)

. Trained regional staff on cycle counting, bin maintenance and physical

inventory procedures.

. Supervised and audited acquisition inventories.

. Forecasted seasonal buys worth millions of dollars.

Inventory Manager (May 1999 to Jun 2005)

. Implemented the purchasing side of the NxTrend inventory management

system in the Denver branch.

. Saved the company $1M in inventory in the first year while still

maintaining customer service levels.

. Purchased all commercial roofing and waterproofing inventory.

. Developed a regional transfer program to leverage the buying power of

the hub branch while the 4 outlying satellite branches saved money,

maximized buying opportunities and managed freight costs.

. Managed $4M in transfers in the Denver branch.

. Created individualized branch and individual item reporting with the

use of technology.

. Communicated with the branches on a regular basis to identify market

trends.

. Supervise and audit physical inventory and cycle counting.

. Reviewed bulk buys focusing on ROI, inventory flexibility and

identified slow moving/dead inventory numbers.

Education

Associates Degree in Business Administration, New Hampshire College,

Manchester, NH

Community Service

Spearheaded the collaboration of the Stout Street Foundation Rehabilitation

Program working with Allied Building Products Corporation for Warehouse

help, which is still being used today.

References

Available upon request.



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