Procurement Specialist

Emmanuela Kissama

Beco Fernando Pessoa *, Rua Nelito Soares, Luanda, Angola

00244. 924 .95.10.20

******@*****.***

QUALIFICATIONS PROFILE

Highly talented and proactive professional, leveraging business acumen across diverse cultures and economies. Offer high-caliber management qualifications in implementing innovative management techniques that result in enhanced business practices, streamlined operations, and maximized profits. Exemplify solid analysis, leadership, problem-solving skills, and motivational team-building abilities; able to lead teams to high levels of productivity. Possess strong ability to drive organizational growth by optimizing performance, productivity, product introduction projects, cost-reduction initiatives, and engineering assignments. Well-respected leader with documented positive results from participation in various projects; capable of developing and implementing new supply management programs to ensure bottom-line success. Well-versed communicator with fluency in Portuguese and English. Technically proficient with Microsoft Office Suite.

CORE COMPETENCIES

Project Management

Operational Streamlining

Supply Chain and Logistics

Purchasing / Procurement

Process Optimization

Organizational Growth

Quality Assurance

Staff Development

Strategic Planning

Conflict Resolution

RELATED EXPERIENCE

PANALPINA TRANSPORTES MUNDIAIS - Angola

COUNTRY HEAD OF BUSINESS PROCESSES AND QUALITY Jul 2012–Present

- Assume full accountability in managing an area-level project, ensuring all departments in the country are updated on new processes and procedures by directly writing and uploading information to company’s database

- Seamlessly institute internal audits to drive new projects for performance improvement, new tools implementation, and new client requirements

- Keep abreast of details relating to project preparation, which include documentation, reports, planning, and delegation

- Worked closely with a team to achieve re-certification of quality management systems without major findings; successfully obtained ISO 9001, ISO 14001, as well as OSHAS 18001

- Completed a 2-day Introduction to Project Management course to boost PM qualifications, leading to involvement in the project structure of the Area Team

DEPUTY MANAGER – APCO/CAPCO Aug 2010–Jul 2012

- Ensured up-to-dateness of staff on processes for operating various companies applications and tools to enable optimum performance in different functions assumed

- Conducted thorough analysis of various training needs as well as implemented training sessions for people with different levels of experience in supply chain, freight forwarding system, and logistics

- Maintained ongoing collaboration with HR department and department heads to provide feedback on user training needs that allowed managers in executing different approach when placing staff in different roles in their teams

- Provided clear direction and coaching to operational staff, supervisors, and system users; administrated financial systems backing up all system use queries; as well as developed resolutions to various issues

- Simultaneously supported the management of Internal/ External Applications for Angola while serving as Angola support function/super-user for internal systems and other applications

- Delivered statistical information extracted from internal financial reporting database crucial in controlling accurate and on time reporting of the invoicing process

- Accurately retrieved monthly data management information and followed up with users to address areas that need improvement

KUEHNE-NAGEL LOGISTICS - Angola and South Africa

WEST AFRICA OIL AND GAS DATA QUALITY SUPERVISOR Dec 2009–Aug 2010

- Generated and distributed weekly and monthly reporting structure for clients

- Function as support system between operations and information tracking system within the KN database

- Gathered, assessed, and gave basic statistical information by extracting information from the KN systems and manipulating the information into a format acceptable to both external and internal clients

- Fulfilled the roles of the West Africa ‘super-user’ for such systems; conducted visits to the countries to provide user support for such systems; as well as defined such systems to potential and existing customers

SEA FREIGHT DEPARTMENT SUPERVISOR/ KEY ACCOUNT COORDINATOR Aug 2008–Dec 2009

- Supervised and streamlined daily customs clearance operation as well as due logistics operation

- Fostered an open communication with customers as well as conducted transportation of subcontracted companies to ensure on-time and reliable delivery of cargo to various client warehouses

- Expedited client invoicing to guarantee timely payment within 30 days of issuing date

- Created and finalized weekly budget reports prior to estimation of provisional costs, ensuring availability of funds as required for customs, port, and terminal payments

COTECNA INSPECTIONS - Angola

CUSTOMER SERVICE SUPERVISOR AND CRF DRAFTER Apr 2007–Jul 2008

- Took charge of controlling the files opened by various oil companies, such as BP, Esso, Schlumberger, Halliburton, Total, and Sonangol Pesquisa e Produção

- Managed and developed accounts opened through representation of forwarding agents, such as Panalpina, Kuehne & Nagel, DHL, and Getma

- Ensured coordination of the attribution of PIPs and CRFs for the same companies

- Rendered effectual support for the forwarding agents, successfully reducing the amount of errors committed while delivering fast, fluid, and efficient service for our clients

OTHER EXPERIENCE

PRODUCTION ASSISTANT Jul 2006–Apr 2007

FLASHBACK TELEVISION - London, United Kingdom

TRAINEE PRODUCTION ASSISTANT Feb 2006–Jul 2006

BBC AFRICAN PRODUCTION - London, United Kingdom

EDUCATION AND TRAINING

MASTER OF ARTS IN GLOBALIZATION, DEVELOPMENT, AND TRANSITION: 2005

Westminster University - London, England

BACHELOR OF ARTS WITH HONORS IN POLITICS AND INTERNATIONAL RELATIONS: 2004

University of Kent at Canterbury - Kent, England

Doing Interviews – Managers’ Training - Introduction to Financial Reporting within Panalpina - Introduction to Project Management - Communications Training – Train the Trainer

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