Manager Management
Resume:
Resume
Lesli A. Scharbrough, RN, MSN
Pendleton, OR 97801
208-***-**** (cell)
abog0y@r.postjobfree.com
Objective:
I am seeking a position in which I will be personally and professionally fulfilled as a highly educated
professional.
Education:
Bachelor Degree in Business Administration
University of Missouri
Columbia, MO
Graduated 05/1987
Master of Science in Nursing Leadership and Management
Walden University
Minneapolis, MN
Graduated 08/2010
BSN
University of Phoenix
Phoenix, AZ
Graduated 05/2002
ADN
Treasure Valley Community College
Ontario, OR
Graduated 05/1995
Licensure:
RN for State of Idaho: N-30382, Oregon #200141933RN
Skills:
Business Skills:
• Utilization management (UM) and discharge planning using Interqual Criteria for adult and
pediatric level of care I currently do UM for all of the patients admitted for surgery, OB,
Medical Surgical, and Observation. As part of our contract we have continuing education (web
based) with our McKesson education representative twice a year.
• Typing 84 WPM, 10-key, advanced computer operation on programs including but not limited
to Word, Excel (expert user including graphing and tables), Access, Word Perfect, Publisher,
Power Point
• Experience with GE Centricity, Home Solutions, OASIS electronic medical computer programs.
• Bookkeeping, accounting, and personal as well as business tax preparation
Experienced in risk management and quality improvement initiatives:
• Created a manual including policies and procedures relating to QM and QI standards. Prepared
reports and presentations relating to QM and PI standards
• Developed QI tools specifically relating to specialty areas of facility
• Member of Interdisciplinary team committee and problem resolution committee dealing with
consumer complaints, PI issues and chart reviews
• In charge of education regarding QI and PI initiatives for staff, patients, and families
• Prepared and operated under budget for entire operation for an outpatient substance abuse
facility
• Conducted research for evidence based practice relating to QI and PI issues including
accumulation of both quantitative and qualitative data for use in projects and presentations
• Experienced with JCHACO regulations and policies. Developed staff development policies and
procedures for skilled nursing facility to assure compliance with JCHACO survey.
• Experienced in ICD-9 and CPT coding
• Infection control practitioner
• Director of staff development
• Manager for peer review programs, utilization management, and chart review teams for skilled
nursing, behavior and sub-acute nursing
• Experienced in compliance management
• Knowledgeable about life, health, Medicare, Medicaid, disability insurance and reimbursement
DMV Accreditation
• DNV is the only CMS approved accreditation service
• Participated in initial accreditation for critical access hospital
• Participated in annual survey preparedness
Joint Commission Accreditation
• Participated in and led training for the initial accreditation for sub-acute/long-term care
hospital in Laramie, WY
• Participated in and conducted training for annual survey preparedness for above location
Work History:
October 1, 2012 to current
Good Shepherd Medical Center
610 NW 11th St.
Hermiston, OR 97838
Quality patient care coordinator and case manager for critical access hospital in Hermiston, OR
responsible for hospital wide discharge planning, utilization management, and quality management.
January 2010 to October 1, 2012
Walter Knox Memorial Hospital
1202 E. Locust St.
Emmett, ID 83617
Director of quality management for a critical access hospital in Emmett, Idaho. Duties include:
coordination and development of an organization-wide performance improvement direction, plan and
philosophy. Development and presentation of high-level quality improvement reports to
management, Board of Directors and medical staff. Maintain a professional growth and development
by keeping current on the latest trends in the field of quality management. Coordinate and
participate in the review of ad hoc and routine performance improvement projects and reports
working with stakeholders to identify and prioritize opportunities for improvement. Represent the
facility in activities associated with IHA, Qualis, CMS, CAH networking, and private insurance bodies
involved in quality reporting and utilization management using Interqual criteria. Responsible for
utilization review activities by assessing for the appropriate utilization of resources and quality of
care through the collection and evaluation of medical record information and through
communications with the members of the healthcare team to facilitate the reimbursement process.
Investigation of potential liability situations as identified through various processes. Facilitate the
timely response and resolution of patient issues, questions, and concerns while maintaining an
attitude of acceptance, sensitivity and caring. Participate on committees including but not limited to:
Quality Improvement, Safety, Infection Control, Professional Activities Committee. Organize and
prepare for the quarterly mortality and morbidity meetings. Attend and report at the monthly Board
and Medical Staff meetings. Coordinate medical staff peer review activities through both internal and
external review processes. Director of the hospital's compliance program. I function as an
independent and objective body that reviews and evaluates compliance issues and/or concerns
within the organization.
October 2008 to January 2010
Laramie Care Center
503 S. 18th Street
Laramie, WY 82070
Duties include: Staff Development Coordinator and Assistant Director of Nursing. Responsible for
training nursing staff, survey readiness, OSHA requirements, infection control, monitoring and
trending information regarding care and facility standards.
February 2003 to October 2008
Southwest District Health Department
920 Main Street
Caldwell, Idaho 83605
Employed as RN, Senior with duties including family planning, immunizations, communicable disease
investigation, patient counseling and examinations for STD/HIV. I budgeted for and wrote for grants
in the family planning program and was the contract coordinator for the family planning program,
STD program, and Child Find. I was the interim manager for preventative health in July and August of
2006 and the Women’s Health Check contract coordinator from February 2004 through February
2006.
August 2001 to February 2003
Caldwell Care Center
210 Cleveland Blvd.
Caldwell, ID 83605
Employed as the staff Development Coordinator for long-term skilled nursing facility specializing in
behavioral care. I was responsible for staff training, infection control, monitoring and trending
information for facility standards, quality, risk and compliance. Immediate supervisor: Bill Amareaux,
administrator.
August 1995 to August 2001
Weiser Memorial Hospital
645 E. 5th Street
Weiser, Idaho 83672
Employed as a staff RN for a critical access hospital in Weiser, Idaho. Prior to becoming a RN, I
worked as a staff LPN part-time while attending TVCC in Ontario, OR. Duties included: medical
surgical nursing, emergency room, labor and delivery, nursery, pediatric nursing, outpatient surgery.
References:
Ron Nelson, Administrator
Jeanne Parker, RN, MSN
CNO, Walter Knox Memorial Hospital
Sue Vahlberg
Director of Human Resources and Community Relations
Walter Knox Memorial Hospital
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