Customer Service Quality Assurance
Resume:
PETER M. BAUER
*** ******* ****** ************, *******, K9J 5T4
705-***-**** ********@*******.***
Highlight of Qualifications
• Licensed Tool and Die Maker
• Able to work efficiently to meet deadlines
• Independent worker and a team player
• Resourceful, hardworking, dependable and punctual
• Skilled in the use of Windows XP and Windows 7 Operating Systems
• Experienced with Microsoft Word and Internet Explorer
• Proficient in computer troubleshooting and problem solving
Skills & Experience
Tool & Die
• Read and interpret engineering drawings and specifications of tools, dies, prototypes, and models
• Lay out, shape and assemble patterns of metal, wood, plastic, and other materials
• Cut, turn, mill, plane, drill, bore, grind, ream, and shape work pieces to prescribed dimensions
• Use precision measuring instruments such as venire calipers, micrometers and depth micrometers
• Perform preventative maintenance and repairs on machinery
• Fit and assemble or dismantle parts using hand tools
• Verify machine parts for conformance to specifications
• Position, secure, measure, and work in metal stock and castings
• Setup and run CNC Machines
• Responsible for quality assurance
• Assist in building dies and moulds
• Assisted in trial runs in press
Computer Skills
• Refurbish and service computers
• Use knowledge of the process of diagnostic recovery to decipher hardware or software problems
• Repair or replace problematic hardware and software
• Assist in the training of co-operative educational students in testing monitors, keyboards, mice
and refurbishing computers
• Co-ordinate pick-ups for donated computers
• Assist in the sales computers and components
• Support in the planning and preparation of special events
Administrative
• Prepare tills for distribution to sales staff
• Maintain cash flow, counts and enter amounts into computer
• Responsible for the handling and transportation of funds and donations
Peter Bauer Page 2
Skills & Experience cont’d
Customer Service
• Assist customers with electronics selections
• Assemble and secure displays
• Load packages on trucks for delivery
• Assemble barbecues and snow blowers for Home Depot
• Help maintain grounds & machinery
Work Experience
Crossing Guard City of Peterborough, ON 2007 - Present
Manage Driving Range Liftlock Golf Club 2012 - 2012
Pre-Load United Parcel Service, Peterborough, ON 2010 - 2011
Administration - Vault Clerk Costco Wholesale, Peterborough, ON 2008 - 2010
2008 - 2010
Technician Canadian Merchandising and Assembly Services, ON 2007 – 2008
Computer Technician Reboot Peterborough, ON 2005 - 2006
Tool & Die Maker Frontier Tool & Die Limited, Toronto, ON 2000 - 2002
Mould Maker Pro Tool & Mould Limited, Toronto, ON 1999 - 2000
CNC Operator Peterborough Precision Machining, Peterborough, ON 1998 - 1999
Apprentice Tool & Die Maker L & L Tool Limited, Peterborough, ON 1994 - 1997
Apprentice Mould Maker SCD Tooling, Peterborough, ON 1993 - 1994
2008 - 2010Canadian Diabetes Association - Driver
2003 - 2004
Education and Training
CNC Machining and Programming Course Fleming College 1999
Tool and Die Trade Program Fleming College 1994 -1996, 1984 -1986
Millwright Program Sheridan College 1990 – 1991
High School Diploma Kenner Colligate Vocational Institute 1982
References Available Upon Request
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