Customer Service Project

Dwayne Mondy

*** ****** **** . ********** . ** . 35173

205-***-**** . *********@*****.***

Work History

Employer: Donohoo Auto

Title: Inventory Specialist

Date: October 2011 - July 2012

Duties: Managed the inventory of a major luxury vehicle dealership in the

Birmingham area. Performed assessments of vehicles when they arrived at the

dealership. Uploaded and managed vehicle listings to the company's

website. Managed the daily operations of vehicle logistics. Monitored the

status of each vehicle from purchased to the sale of the vehicle as well as

providing great customer service.

Employer: Safety Environmental Laboratories & Consulting

Title: Environmental Technician

Date: July 2010 - March 2011

Duties: Performed laboratory and field tests to monitor environmental

resources and determine the level of contaminants in the environment.

Employer: Butler Manufacturing

Title: Engineering Technician/Project Coordinator

Date: October 2005 - December 2008

Duties: Produced complete and accurate drawings of structural steel

building design by using AutoCAD and other computer-aided drafting

software. Completed drawings with bill-of-material items and parts

included to present to clients. Promoted to Project Coordinator on June

15, 2006. Coordinated and integrated project resources and the requisite

logistical support for project tasks and sub-tasks. Allocated resources to

coordinate client's project completion expectations. Facilitated status

meetings with project management team members to ensure timely and accurate

exchange of information.

Employer: Carr & Associates

Title: Civil Draftsman

Date: January 2005 - May 2005

Duties: Drew property boundaries such as site plans, foundations, record

maps, and topographical charts for commercial and residential clients.

Employer: Nelson and Company, Inc.

Title: Civil Draftsman

Date: March 2003 - November 2003

Duties: Drew detail drawings of master meter stations and its components,

booster pump stations, water storage tanks, site plans, and other water

utility drawings.

Employer: Surveying Solutions

Title: Draftsman

Date: August 2002 - February 2003

Duties: Drew property boundaries such as site plans, foundations, record

maps, and topographical charts for commercial and residential clients.

Process recorded using AUTOCAD.

Employer: US Infrastructure, Inc. - Consulting Engineers

Title: Inspector/Engineering Technician

Dates: January 2000 - July 2002

Duties: Maintained as-constructed (as-built) plans for Jefferson County

sewer rehabilitation. Inspected sanitary sewer construction and

installation for sewer rehabilitation projects.

Employer: United States NAVY

Title: Administrative Assistant/Yeoman

Dates: November 1985 - November 1990

Duties: Executive assistant to Captain, updated policy and procedures,

maintained personnel and pay records for the ships' crew, court recorder

during captain's mast, attended leadership management training. Qualified

in sonar detection; monitored ship's environmental equipment.

Education

Institution: Jefferson State Community College

Dates: January 2001 - December 2002

Major: Computer-Aided Drafting

Minor: Mechanical Drawing

Institution: Jarvis Christian College

Dates: August 1984 - May 1985

Major: Business Administration

Institution: Jackson-Olin High School

Dates: August 1980 - May 1984

Diploma: High School Diploma

Clubs: BOE (Business and Office Education) Certificate

Scholarships/Awards

Institution: Jarvis Christian College (Business Scholarship)

U.S. Navy (Submarine Warfare Certification)

U.S. Navy (Good Conduct Award)

US Infrastructure, Inc. (Performance Award)

Computer Software Skills

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Micro Station,

AutoCAD, Mechanical Desktop, Inroads, Eagle Point, GIS Software - ESRI

Arc(FM), ORACLE E-Business

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