Customer Service Maintenance

David O. Kelly

** ********* *****

Fredericksburg, VA 22405

540-***-**** (home)

540-***-**** (mobile)

********@*****.***

OBJECTIVE

I am seeking a position where I can apply my skills and experience to a

rewarding and satisfying career in the field of Building Maintenance.

EXPERIENCE

Self Employed Contractor October 2009 - Present

. Provide home improvement services for residential customers

. Perform residential HVAC, basic electrical and plumbing repairs

. Carpentry services provided

. Professional residential painting services provided

. Perform drywall repair, as needed

. Responsible for residential turnovers of foreclosed homes for realtors

. Perform residential preventive maintenance

Virginia Supportive Housing August 2008 - October 2009

Building Maintenance Supervisor

. Responsible for upkeep of multi housing units in city of Richmond

. Oversaw staff of 2 employees

. Oversaw vendors and contractors

. Collaborated with tax exempt agencies such as Housing and Urban

Development (HUD) and Virginia Housing Development Authority (VHDA) on

housing inspections

. Ensured that daily responsibilities were being maintained

. Maintained budget and inventory

. Responsible for apartment turnovers

. Assist in HVAC, electrical, plumbing and appliance repair training

. Performed drywall repair, painting and carpentry services

. Performed preventive maintenance on a quarterly basis

Archon Residential/Lincoln Property February 2006 - January

2007

Building Maintenance Supervisor

. Responsible for upkeep of 390 unit Aventine at Courthouse Square

apartment community

. Oversaw staff of approximately 3 employees

. Oversaw all vendors and contractors

. Ensured that daily responsibilities were being maintained

. Maintained budget and inventory

. Responsible for apartment turnovers

. Ensured that service requests were completed within a 24 hour period

. Assisted in HVAC, electrical, plumbing and appliance repair training

. Performed preventive maintenance on a quarterly basis

. Communicated with residents and provided good customer service

Lincoln Property/Wood Partners

Building Maintenance Supervisor

. Responsible for inspection of each building after completion of

construction of 390 unit apartment community, Aventine at Courthouse

Square

. Oversaw contractors on warranty issues

. Ensured that daily responsibilities were being maintained

. Provided limited services to occupied units upon move-in

. Responded to service requests

. Assisted in HVAC, electrical, plumbing and appliance warranty items

. Communicated with residents and provided good customer service

Weinstein Properties November 2005 - February 2006

Building Maintenance Supervisor

. Responsible for upkeep of 900 unit apartment and townhouse community,

King's Crossing apartments

. Oversaw staff of approximately 5 employees

. Oversaw all vendors and contractors

. Ensured that daily responsibilities were being maintained

. Maintained budget and inventory

. Responsible for apartment turnovers

. Ensured that service requests were completed according to category of

work request

. Processed contractor and vendor invoices

. Assisted in HVAC, electrical, plumbing and appliance repair training

. Performed preventive maintenance on a quarterly basis

. Communicated with residents and provided good customer service

Bozzuto Management Company September 2004 - November 2005

Building Maintenance Supervisor

. Responsible for upkeep of 525 unit apartment community, Regent's Park

apartments

. Oversaw staff of approximately 8 employees

. Oversaw all vendors and contractors

. Ensured that daily responsibilities were being maintained

. Maintained budget and inventory

. Responsible for apartment turnovers

. Ensured that service requests were completed within a 24 hour period

. Processed contractor and vendor invoices

. Assisted in HVAC, electrical, plumbing and appliance repair training

. Performed preventive maintenance on a quarterly basis

. Communicated with residents and provided good customer service

Prior Experience

Lincoln Property Company, Lead Service Technician at Quantico Marine Base

Clark/Pinnacle, Building Maintenance Supervisor at Ft. Belvoir military

base

Lincoln Property Company, Building Maintenance Supervisor at the following

properties: Hudson Point, Ashford Meadows, The Lincoln at Tysons and The

Gates of McLean

EDUCATION

Virginia Apprenticeship Council, Alexandria, VA: Certification in Building

Maintenance

National Association of Power Engineering, Washington, DC Chapter Number

One: Certification in Heat Pump

Winkler Pool Management Inc.: Received Pool Operator's permit, 4905

Edmonston Road, Hyattsville, MD 20781

The Douglas Group Inc. Training Institute: Successfully participated and

completed the Fair Housing Moot Court Seminar

Gunston Adult Education, Arlington, VA: Received High School Diploma

Harrisonburg Vocational School, Harrisonburg, VA: Completed Brick Masonry

Basic Skills course

T.C. Williams Career Center: Completed Adult Education/General Courses

REFERENCES

References furnished upon request.

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