Manager Project

Andrew Lyman

PH: 952-***-**** Email: ************************@*****.***

Goals/Summary:

Seeking a challenging position in Litigation Support/Management and Business

Analysis. My previous work history in Management was largely related to the Processing

of Electronically Stored Information in the E-Discovery and Litigation Support fields.

Intelligent and highly motived employee with outstanding communication and

leadership skills. In addition, I bring to your firm intelligence, critical thinking,

perseverance and loyalty. I earned promotions in my previous positions because I

consistently demonstrated these skills.

As Director of Operations for Merrill, my core responsibilities consisted of

business analysis and delivery. On one occasion, I was flown to Chennai, India for the

primary purposes of building relationships with the offshore team and providing direction

on the importance of cycle time and quality.

My qualifications include:

A) 10 + Years of Litigation Support experience

B) Well versed in electronic discovery

C) Manager of review process and litigation Project Management

D) Vendor Management

E) Managed team of 20 Operations Analysts in St Paul, MN

F) Managed Offshore team in Chennai, India

G) Developed Best Practices for Chain of Custody and the Processing of

Electronically Stored Information

Work History:

2006 – 2012 Merrill Corporation

2009 – 2012 Director of National Litigation Support ESI Processing Operations

• Managed 13 Operations Analysts based in St Paul, MN

• Managed the Offshore Chennai team covering both weekend and

overnight staffing

• Consolidated Merrill’s footprint from a national series of local operations

centers to a centralized facility in St Paul, MN

• Supervised Merrill’s transition from a proprietary software platform to a

third-party tool as the primary means of processing Electronically Stored

Information

• Served as a business leader with primary accountability interfacing with

Merrill’s large national sales team to scope project requirements, including

project P&L

• Interacted directly with clients on a daily basis

2008 – 2009 Manager of ESI Processing Operations

• Managed 40+ Technicians focusing on Chain of Custody and repeatable

Quality processes

• Served as primary conduit interfacing with Merrill’s software development

group, managing business requirements for future software builds

2006 - 2008 Manager of Litigation Support Project Management Team

• Managed a team of ten Project Managers working with Law Firms and

Corporate clients to move them through the Litigation Support Lifecycle

• Coordinated both internal and external stakeholders to manage Litigations

efficiently

2004-2006 Lighthouse Document Technologies Production Manager

• Served as Scanning Manager

• Promoted to Production Manager for the entire enterprise and was

accountable for Scanning/Reprographics as well as small-scale ESI

Processing engagements

• Managed 20+ employees

• Direct accountability for Quality and on-time delivery in a fast paced

transactional environment

• Served as single point of escalation for client issues

References:

Paul Rome

Vice President – Merrill Legal Solutions

Phone: 651-***-****

Nabeel Ahmad

Vice President - Merrill Legal Solutions

Phone: 651-***-****

Jason Interrante

Senior Director – Merrill Legal Solutions

Phone: 617-***-****

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