Customer Service, Receptionist, Front Office Experience

Shelley D. Kelley

**** ********* ***. *.*.

505-***-**** E Mail: **********@*****.***

SDK

Objective

Looking for a Position that will utilize my skills, in office setting with upward mobility

Experience

Albuquerque Public Schools (Del Norte High School) August 2005-Present

Assist certified staff in teaching instructional programs to student with developmental disabilities.

Planning: Devise lesson plans; organize activities to reach long and short-term goals.

Organization: Maintain control of classroom setting while helping each student reach his or her capacity.

Conduct the planned classroom activities daily. Escort student to off-site work location and direct their activities.

Team Building: Organize classroom teamwork to set up effective teams to challenge the individual students and

increase the achievement of the class. Foster team involvement in off campus work activities to teach

responsibility, achievement and life skills.

Co-Teach in Business Computer Application class.

Smith Engineering Company January 2000-August 2005

Courier Duties

Responsible for delivering and picking up various plans, specs, blueprints, carrying messages, documents, and

packages to other businesses. Making pickups and deliveries on time, completing all required paperwork, was

notary and provided excellent customer service.

Front Office Duties

Responsible for front office duties, followed opening and closing procedures, answered phones directed calls,

arranged meetings and conference calls. Typed memos and business letters, scheduled appointments, took

minutes in various business meetings, projects and in-house staff meetings, which would then be transcribed in

hard copy to be filed and or handed out to interested co-workers. Set up catered events and company parties.

Education

Stratford Career Institute 6/2012-12/2012

Certification course for Administrative Assistant

Upon full-payment of course will receive certification certificate

Albuquerque, NM (TVI) 8/1995-5/1997

AA degree in Arts and Sciences

Skills

• Served as a representative for companies in direct contact with important clients, suppliers and other notable

contacts. Possess effective communication skills in both electronic and paper based forms. Word Processing Specialist

with some data entry skills (10 Key). Managed calendars, set/canceled appointments, generated meeting and

appointment reminders. Monitored and purchased office supplies. Can operate all office equipment. Have some event

planning skills.

•

Contact this candidate