Customer Service Representative

Dimple Sood

Address: * ****** *****,

Truganina,

Vic, 3029

M: 041*******

E-mail: ************@*****.***

Career Objective:

I've worked for Simply Energy where I provided customer service to all

customers. I have learnt to work under pressure. I have provided inbound

service to our customers, providing them with every inch of information

they required. I also have worked in a busy St Albans fruit market where i

worked as a cashier providing face to face customer service. I am now

looking for a casual or part-time or full time job. I am willing to

undertake any further training the position may require.

Skills:

. 12 months experience in inbound customer service

. 6 months experience as a Cashier and in Customer Service

. Advanced computer skills

. Fast typing speed

. Can multitask

. Friendly attitude with people of all ages

. Can identify needs and problem-solve to address them

. Willingness to learn and develop new skills and able to learn new

skills quickly and apply them in the workplace

. Fluent in English, Hindi and Punjabi

Employment Experience:

Simply Energy (Aug 2008- Sep 2009)

Customer Service Representative

Responsibilities:

. Providing gas and electricity information to customers

. Computer work

. Organising paperwork

Fruit Market (Oct 2009- April 2010)

Responsibilities:

. Cashier and Customer Service

Education:

Masters in Professional Accounting - RMIT Australia

. GPA: 2.5

Graduate Diploma in Management - CQU Australia

. GPA: 2.8

Masters in business administration - IMT Ghaziabad India

. Human Resource Management

Bachelor of Science

References

1 Ajay Kumar (Co- Worker, Simply Energy)

Contact no. 043*******

2 Buki Ajdaroska (Team Leader, Simply Energy)

Contact no. 040*******

Contact this candidate