CARL LIKINS
Address: **** ******** *****, ******** *******, Illinois 62208
Phone: 618-***-****
E-mail: aboe6e@r.postjobfree.com
VICE PRESIDENT-GENERAL MANAGER-DISTRICT MANAGER
Focus of Interest: Sales and Marketing
Dedicated, innovative, and results-oriented professional with affirmative and communicable vigor, in project management, business development, and strategic planning. Decisive problem-solver with an entrepreneurial spirit; possess substantial background in promoting and selling products and services, including marketing strategies and tactics, product demonstration methods, and sales techniques. Demonstrate excellent rapport among peers and clients; capable of educating clients on various factors, including pricing, current market information, and other significant terms and agreements.
FUNCTIONAL STRENGTHS
Sales and Marketing
- Employed marketing skills in creating and launching an advertising program to improve signage visibility and effectiveness
Account and Territory Management
- Assumed full responsibility in handling client portfolio assets, encompassing new accounts through advanced computer technology, such as Lexus Nexis, IDA, and World Pages
- Assumed full P&L responsibility for a territory spanning more than 300 miles, with 40 branches, 6 airport locations, several auto dealership locations, and a fleet of 2,300 rental vehicles
- Leveraged industry expertise in executing territory development duties, including identifying locations, negotiating lease or purchase agreement, staffing new locations, establishing marketing territory, building relationships with referral resources, and implementing strategic sales and marketing plans
Business Operations Management
- Oversaw the daily departmental activities, encompassing human resources, loss control, traffic, corporate accounts, and administrative support; along with branch, airport, and dealership operations
Human Resources Administration
- Performed human resource functions, such as managing and training new hires
- Enhanced company’s employee retention by administering the recruitment, interview, and training of teams
Training and Development
- Contributed in a 6-month management training program for one of the largest privately held collection agencies
- Organized and facilitated trainings programs for tellers and loan officers
PROFESSIONAL EXPERIENCE AND HIGHLIGHTS
CLIENT SERVICES, INC. - St. Charles, MO
Collections Manager 2007-Present
- Rendered assistance in opening new locations, including Kansas City, Missouri
- Capitalized on industry expertise in managing Citibank, Chase, and Bank of America portfolios
ENTERPRISE LEASING AND RENTAL - Fort Myers, Tampa, and St, Petersburg, FL
Group Rental Manager, Area Manager, Branch Manager, and Assistant Manager 1989-2006
- Led the opening of airport locations in Florida from Brooksville to Marco Island, encompassing the successful bidding and close interaction with county port authorities and county boards
- Played an instrumental role in enhancing employee relations, job satisfaction, and retention through instigation of highly effective operational improvements, such as incentive programs
- Organized and facilitated a 12-month training process for all new hires, along with training program for area and branch managers, encompassing the entire marketing process
- Reduced loss by refining customer services and overall bottom-line circulations
- Earned fast-track promotions by continuously handling increasing responsibilities to improve sales and marketing penetration
BOCA GRANDE DIVERS - Punta Gorda, FL
Manager and Owner 1988-1989
- Provided exemplary management to the entire operations of a diving business
- Led efforts in ensuring conformity with OSHA and Diver US safety and training requirements
AMERICAN STATE BANK - Albion, IN
Branch Manager 1987-1988
- Gained recognition as a leader for demonstrating commitment and firm support to civic organizations, including Lions Club and Optimist club
COUNTING HOUSE BANK - Warsaw, IN
Assistant Vice President 1986-1987
- Proficiently managed a $12M portfolio of primarily mortgage and consumer installment loans
- Leveraged expertise in new business development, delinquency reduction, and community relations
AMERICAN FLETCHER FINANCIAL SERVICES, INC. - Indianapolis, IN
Assistant Manager and Branch Manager 1983-1986
- Managed and coordinated daily operations, including hiring and development of staff
EDUCATION
Complete Course Title
INDIANA STATE UNIVERSITY - Terre Haute, IN
Complete Course Title
VINCENNES UNIVERSITY - Vincennes, IN
PROFESSIONAL DEVELOPMENT
Alegra Human Resource Management and Diversity Training - Vincennes, IN
CREDENTIALS
Property and Casualty License-Life and Health License
INDIANA INSURANCE AND BANKING ASSOCIATION SCHOOL - Indianapolis, IN
ACTIVITIES
Former Board Member, Arts for Abuse Counseling and Treatment, Inc. (ACT)
Former Board Member, Lee County Hispanic Chamber of Commerce
Former Board Member, Faith in Action
Former Board Member, United Way of Lee County