Project Test

Anjali Ben Patel

Canada Permanent Resident Holder

** ***** ******,

Brampton, ONTARIO

Mob: 647-***-****

Email: aboe4k@r.postjobfree.com

OBJECTIVE

To utilize my technical skills and abilities in a reputed organization with

my true potential so as to work for its progress and exposure to the

technical world. Desire a long-term commitment with a growth oriented

organization so as to contribute in its growth and sharpen my own skills in

the process.

SUMMARY

. Presently working as Test Lead with Allstream since Jan'2013.

. A Software QA Lead with 8+years experience.

. Strong leadership,inter-personal and communication skills, enjoying

responsibility and ownership at all stages of the test and system

development life cycles.

. Test Leadership of small and medium sized testing teams.

. Strong analytical and problem solving skills.

. Has the ability to work independently and to handle tight project

schedules for timely project completion.

. Onsite Exposure and strong experience in client interaction and

presentations.

. Good practical experience covering all aspects of testing throughout

the whole project life cycle.

. Software Engineering skills, with the ability to use & understand a

variety of languages and their associative programming techniques.

. Exposure on testing GUI, Web based and Mainframe applications.

. Managed team of 7 resources. Responsible for different phases of

testing i.e. test planning, test execution, test closure etc.

. Followed standards for writing manual test cases, test scenarios.

. Well versed with software life cycle management processes and tools

including feature & defect tracking systems.

. Participated in the organizational level interview drives.

. Perform effective defect detection through software testing using

modern structured quality control techniques that may include test

automation.

WORK EXPERIENCE

. Currently working as Sr.Associate-Projects (Test Lead) with Cognizant

Technology Solutions, Canada since March 2011 till date. Worked with

Loblaw's head office in Brampton in the capacity of QA Lead. Currently

working with All stream Canada and placed in Toronto.

. Worked earlier with Steria (formerly Xansa India Limited) since

January 2007 to Feb 2011 as Test Engineer(Test Lead). Steria is the

leading end-to-end IT services provider in Europe for companies which

consider new technologies a vital part of their business strategy,

with setting up strategic partnerships in the key domains such as

Banking(Retail and Investment),Finance, Public Sector,Retail,

Telecommunications, Utilities & transport. Part of the Testing

Services Line(TSL) in Steria which is an independent testing unit

which offers testing solutions & quality services to the various

clients of the organization either on a stand alone basis or as part

of the lager programs to clients namely Barclays, Barclaycard etc.

Reference: www.steria.com

. Been to Onshore (London) for Marks and Spencer's in 2009 and

Northampton, UK for Barclaycard from Steria in 2010.Support and test

online and mobile banking applications for Barclays bank.

. Prior to Steria, I was working as a Software Tester with

www.lastminute.com, London, UK.

Reference: www.lastminute.com

. Involved in Smoke/Sanity/Functional/System/System

Integration/Regression/Usability/End-to-End testing/UAT/Exploratory.

. Proficient in MANUAL TESTING and ability to design & execute

Functional & Non-Functional test cases

. Wide experience in all phases of testing in SDLC like:

> Test Planning, Test Strategy,Estimation Plans in conformance

with the deadlines and the various scopes.

> Lead the integration and release testing activities for all the

releases under execution.

> Preparation of Requirement Traceability Matrix and ensuring that

the test cases/scenarios are mapped to the business

requirements.

> Test Data Set up for Web-based as well as Mainframe

applications.

> Test Execution, Bug Reporting and follow up till defect closure.

> Coordination activities with the Development team, Onsite team

and the Business people.

> Involved in the Preparation of Test Plans, Test Strategies, Test

Execution Reports, and Test Completion Reports and ensuring to

take the sign of all the release based deliverables i.e,test

plan, test strategy, test cases etc.

> Adhered to all processes and standards within for the testing.

> Maintained healthy and working environment between QA team,

development team and QA environment teams, Business analysts.

> Identified risk in all testing phases and escalate it to higher

management in timely manner.

> Supported during the implementation/deployment of the product

release.

> Understanding the application overview, design and architecture

of the system under test and act as an expert to demonstrate the

functionality to project stakeholders.

> Participated in the Release management of the project.

> Good experience in creating, reviewing and analyzing the testing

artifacts:

. Test Cases

. Test Scenarios

. Test Scripts

. Test Estimations

. Test Strategy

. Test Plans

. Knowledge of banking and finance, government, commercial, insurance

and retail sectors.

. Expertise in testing managements tools like Mercury Quality Center,

Mercury Test Director and foundation level knowledge of functional

automation tools like Mercury QTP.

. Experience in Mainframe Testing JCLs, JMR, Job Spool, ISPF, File Aid,

DB2, Job Abends, MQ Series, Middleware IS04, MS, CA7 (Mainframe Jobs)

& Batch Jobs (Control M) Schedulers, VSAM.

. Experience in database verification using SQL queries.

. Experience with testing in Agile development environments.

. Test Leadership of medium & small sized testing team where major

responsibilities include work allocation, resource management, quality

delivery & reviews.

. Good Communication and interpersonal skills. Self motivated Team

Player, Ability to learn quickly, Analytical and Logical Approach.

. Actively participated in audits and reviews.

. Well versed with the CMMI Level 5 quality processes and best practices

in testing.

. Involved in various Client meetings as Bug Triage, Release Readiness

Review (RRR) meetings.

CERTIFICATIONS/ACHIEVEMENTS

. Cleared ISEB-ISQTB Certification in Yr 2007 with 90%.

. Foundation level training on Quick Test Pro.

. 1 year Certification in French Language from Banasthali Vidyapith,

India.

. Appreciation from the business/client for the successful completion

and testing & business understanding of the project.

. Extra-curricular Activities like :

> Runner up in the Table Tennis tournament at University level

> Participated in various cultural events and sports activities

during college and school.

Experience at Cognizant Technology Solutions, Canada (Jan 2013 -Current):

Client : Allstream, Canada

Role : Test Lead

Testing Tool : Test Director

My responsibilities include

. Preparation of test plan and test completion reports.

. Preparation of test estimations.

. Managing offshore team of 4 resources and assigning the work to the

offshore team.

. Gather the business requirements and guiding team in writing the HLTC

and DTC.

. Perform test execution on various mainframe screens.

. Keeping track of progress of test execution with project delivery.

. Liaising with development teams, business teams and QA team and

different stakeholders for business requirements understanding and

closure of defects.

. Tracking the defects through test director to its closure.

. Address any gaps identified between tests and defects.

Experience at Cognizant Technology Solutions, Canada (Feb 2012 -Jan 2013):

Client : Loblaw's Head office, PCC, Brampton

Role : QA Lead

Testing Tool : Mercury Quality Center

My responsibilities include

. Preparation of test plan and test completion reports.

. Preparation of test cases and test scenarios with minimal supervision

and guiding the team.

. Preparation of test estimations.

. Involved in the preparation of test strategy.

. Gather the business requirements and guiding team in writing the HLTC

and DTC.

. Perform test execution.

. Keeping track of progress of test execution with project delivery.

. Defect management for various portfolios.

. Conducting defect triage meetings daily to keep a track of defects.

. Liaising with development teams, business teams and QA team and

different stakeholders for establishing detect/report/fix/deploy

processes within and between testing cycles.

. Tracking the defects through quality centre to its closure.

. Participated in the Release management of the project.

. Preparation of different kind of trends, metrics and defect reports.

. Working closely with the BA team to ensure that all necessary

functional and technical design documentation required is included in

the test requirements.

Experience at Cognizant Technology Solutions, India (March 2011 -Feb 2012):

Project Name : Trent Fax, Pearl Print

Client : Barclaycard, Northampton, UK

Role : Test Lead

Testing Tool : Mercury Quality Center

Technology : Mainframe & Distributed, SQL

My responsibilities include

. Lead the test team of 6 resources and Distribution of work among team

members.

. Preparing Test Plan, Test Estimaton, Test Completion reports and other

project related documents.

. Understanding the business requirements and assist the team in writing

the HLTC (High Level Test Condition) and DTC (Detailed Test Cases).

. Involved in reviewing the work done by team members

. Use of Quality Centre for Test Script updation, recording Test Results

and Defect Tracking.

. Keeping track of progress of test execution with project delivery.

Experience at Steria (formerly Xansa) India Limited (Jan 2007 -Feb 2011):

Project Name : RRP (Retail Rewards at Point of Sale)

Client : Barclaycard, Northampton, UK

Role : Onsite/Offshore Environment Lead

Testing Tool : Mercury Quality Center

Technology : Mainframe & Distributed, SQL

My responsibilities include

. Worked as Environment Lead at the client Location, Barclaycard,U.K

. Liaising with the various stakeholders from UK & India to attain

knowledge for the existing & to be implemented systems.

. Acting as a single point of contact for the environments related

issues.

. Coordinating with the all the third party vendors for all the

environment bookings, deployments on environments.

. Handling a team of 8 resources.

. Involved in the distribution of work within the team and assisting the

team in day to day testing activities like preparation of test

scripts, test execution and defects retesting.

. Involved in submitting jobs, creating data in Mainframes

. Writing HLTC(High Level Test Condition)

. Writing DTC(Detailed Test Case)

. Review of the test scenarios/cases prepared by the team.

. Raising defects through quality centre and track till its closure.

. Preparation of test plan and test completion report

Application Description:

> Retail Rewards is a project introducing Barclaycard's Loyalty Rewards

System for card users. The project objective is the development and

implementation of a Loyalty Rewards system involves tracking the card

usage of a customer and rewarding points based on that usage and a

rewards system based on points accumulated by a customer. As a part of

the project, data had to be synchronized from multiple interfaces and

involved implementation of various data warehousing concepts to

provide the client with a system of tremendous magnitude both in terms

of size and complexity based on leading edge technology.

Project Name : Business Foundation Programme (BFP)

Client : Marks and Spencer, London, UK

Role : Onsite Lead

Testing Tool : Mercury Quality Center

Technology : Mainframe & Distributed, SQL, UML

My responsibilities include

. Assisting Test Manager in estimations and preparing test strategy.

Also, assisting in preparations of Schedule for test execution.

. Understanding the business requirements at onsite and handing over the

knowledge to the offshore team.

. Preparation of Test Scripts using Mercury Quality Centre.

. Working on different applications on BFP at the same time and passing

on the information to the offshore team.

. Co-ordinate test execution activity with project delivery schedule,

Keeping track of progress

. Identifying risks and issues.

. Assisting the Test Manager in managing resources and Task allocation.

. Testing of the web-based and Mainframes application

. Keeping track of progress of test execution with project delivery.

. Interaction with functional consultants and providing technical

support to the team.

. Getting the environments ready for testing.

. Defect Management.

. Status reporting to all the stakeholders involved.

. Mentoring team members in test case designing.

. Working on an Onshore - Offshore model.

. Acting as a bridge between onshore and offshore teams.

Application Description:

> Business Foundation Programme (BFP) is a programme through which Marks

& Spencer is the decision for IT to move away from bespoke solutions

and to adopt a strategic ERP based solution across the business, to

support operations and processes. The project involves the integration

of SAP, SAP PI, Middleware (Messaging Services).The testing involves

the verification of the data received in the BFP legacy applications

sent by SAP to the PI and then to the Middleware (Messaging Services)

and then finally to the BFP legacy applications and vice-versa

Project Name : Shared Data Submission (SDS)

Client : Cooperative Bank, UK

Role : Test Analyst

Testing Tool : Mercury Quality Center

Technology : Mainframe, SQL, UML

My responsibilities include

. Writing HLTC (High Level Test Condition).

. Writing DTC (Detailed Test Cases).

. Preparation of test data.

. Re-testing of the defects and tracking defects through Quality Centre

to closure.

. Preparation of System Test Completion Report.

. Weekly Status Reports.

. Preparing test evidence.

. Interaction with Development, Deployment and Design teams.

. Responsible for meeting deadlines on testing phases.

Application Description:

> The main objective of this project is to enable default registration

earlier in the debt management process. The proposed solution would

allow CFS:-

> To be consistent in their approach to Default Registration.

> To adhere to the guidelines set out by the ICO and other regulatory

bodies.

> To ensure accounts do not remain at 6 payments down for significant

periods of time.

Project Name : Tax Deduction Scheme

Client : Cooperative Bank, UK

Role : Test Analyst

Testing Tool : Mercury Quality Center

Technology : Mainframe, SQL, UML

My responsibilities include

. Writing Test Plan.

. Writing HLTC (High Level Test Condition).

. Writing DTC (Detailed Test Cases).

. Preparation of test data and Preparing test evidence.

. Re-testing of the defects and tracking defects through Quality Centre

to closure.

. Preparation of System Test Completion Report and Weekly Status

Reports.

. Interaction with Development, Deployment and Design teams.

Application Description:

> This project has been raised to enable CFS to remain regulatory

compliance with HM Revenue & Customs (HMRC) reporting requirements,

under Section 17 of the Taxes Management Act 1970 and the Reporting of

Savings Income Information Regulations 2003 (SI 03/3297 - referred to

as European Union Savings Directive or EUSD reporting).

Project Name : IVR VAS Replacement

Client : Barclaycard, Northampton, UK

Role : Test Engineer/Test Lead/End-to-End Test Lead/Defect

coordinator

Testing Tool : Test Director

Technology : Chordiant, Real Tele-sets used for initiating calls,

SQL, UML

Application Description:

> Barclaycard is sponsored by UK Banking. Barclaycard is offered to

Barclay customers. IVR-VAS replacement is the automated system through

which the agent's queries are handled. The system is built on

Chordiant technology. Major challenges related to the projects were

the testing of the revenue-generating module that majorly impacts the

revenue of Barclaycard. Got appreciation from the client/ Business

Analysts to cover each and every aspect of the functionality and test

it thoroughly.

Project Name : Pegasus

Client : Barclays Bank, Northampton & Poole, UK

Role : Test Engineer

Testing Tool : Quality Center 9.0

Technology : J2EE, DB2, IntelliJ, Fitnesse Tool and Rational

Clearcase.

Application Description:

> Pegasus is an Internet Banking project for the Corporate Customers of

the Barclays bank. It's an Internet Banking Application that has been

developed to enable the Users (Bank Users, Customers, and Customer

Users) to perform banking activities such as Balance and Transactions,

Export and Customization of Users.

> The project had been divided into three releases with new features to

be added with each release.

Experience at Lastminute.com, London, U.K (June 2006 - Jan 2007):

Project Name : www.lastminute.com

Client : www.lastminute.com,London

Role : Software Tester

Environment : Web-based, XML

Testing Tool : Quality Center 9.0

Application Description:

> Lastminute.com is a very famous online portal in UK where you can find

different and cheap options like booking a flight, hotel, holiday,

hiring car, city beaks, going out with family and friends, booking

restaurants, theaters and choosing a wide range of gifts online.

> The testing is divided into several releases based on the new

functionalities coming in.

Experience at Tayal Software Consultancy Services (March 2005 - Jan 2006):

Project Name : www.rajexcise.org

Client : www.rajexcise.org

Role : Software Engineer (Tester)

Technology : ASP, VB, XML

Environment : Web-based

Experience at Regal Computer Consultancy Services (July 2004 - Feb 2005):

Project Name : Human Resource Management System

Role : Test Analyst

Environment : Web-based

Technology : ASP, VB, XML

TRAININGS & EXPOSURES

. 4 weeks training for French Language in Steria India ltd.

. 6 months diploma in advance computing - CDAC in Yr.2001 from CDAC,

India.

. 6 months (January 2004 to July 2004) of industrial training in

HZL,India.

EDUCATIONAL QUALIFICATIONS

. Master in Computer Application -M.C.A(2001-2004) from Banasthali

Vidyapith, Rajasthan, India

. Center for development of advance computing -CDAC(2001) from

Jaipur,India

. Bachelors in Computer Science -B.Sc(2000) in Computer Science from

M.L.Sukhadia University, Rajasthan, India

PERSONAL INFORMATION

Sex : Female

Interests and Hobbies : Playing Table Tennis, Photography

Work Status : Permanent Resident Holder for Canada

Declaration:

I hereby declare that the information given above is true to the best of my

knowledge.

Anjali Ben Patel

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