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Customer Service Manager

Location:
Hagerstown, MD
Posted:
February 16, 2013

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Resume:

Michelle Rickard

***** ****** **. *** * Hagerstown, MD 21742 240-***-****

abodzy@r.postjobfree.com

Objective I am a friendly, outgoing, loyal and dedicated

individual with the ambition to succeed in any

given situation. I have over 15 years in the

workforce, with several years of supervisor or

manager experience. I love to learn and grow. I

work well with others as well as alone. I am

seeking a position that I can grow and develop in.

Experience Manager

Aug, 2011 to 2012 RAC Acceptance, Hagerstown, MD

Legal contracts, and paperwork

Cash handling and bank transactions

Verifications of contracts

Customer Service Rep

Jan 2011- Aug 2011 Rent A Center, Hagerstown, MD

Open and closing procedures

Contracts, verifications, calling customers

Cash handling

MCA

June 2008-Jan 2011 Sears, Hagerstown, MD

Open and closing procedures

Cash handling and register

Inventory, stocking, floor resets, dressing rooms,

stock rooms

Skills I have over 15 years of customer service

experience, answering multi-lined phones, using

various office equipment including computers, fax,

copier, Microsoft office, excel, word, outlook. I

have worked several jobs dealing with customer

relations whether it is over the phone or in

person.

Education Ashford University, Online-Iowa

Jan 2012 presently

Going for my Bachelors in Public Administration

Interests Outside of work, I love to read, enjoy time with my

children and husband. I love family time and being

outdoors. I enjoy movie, music and scrapbooking.

References References are available on request.



Contact this candidate