Customer Service High School
Resume:
Nyketrus Gresham
Waynesboro, GA 30830
Phone: 706-***-****
********@*******.***
Objective – To obtain a position that takes advantage of my customer service experience allowing me to add value and
contribute to a company’s day-to-day success by meeting and exceeding expectations.
Summary of Qualifications
Customer Service Computer Operations Quality Control
Problem Solving Quick Learner Adaptability
Dependability Time Management Team Player
Work Experience
Customer Service Associate/Cashier
Harbor Freight Tools
Augusta, GA
October 2012 - present
• Performing all aspects of customer service: greeting, assessing, and determining customers needs.
• Thanking customers for their patronage and inviting them to visit our store again soon.
• Operating cash register which includes the checking of cash drawer before and after shift.
• Processing returned merchandise, and re-stocking of merchandise to correct area.
• Striving to meet and exceed customer expectations by going above and beyond to provide assistance.
Customer Service Associate/Cashier
Lowe’s
Augusta, GA
March 2011 – July 2011
Provided friendly and timely customer support by answering questions regarding products.
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Rotated to various areas of the store to cover co-workers areas during scheduled lunch breaks.
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Answered telephone calls regarding customer inquiries about various products and business hours.
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Operated cash register, processed returned merchandise, and re-stocked merchandise to the proper place.
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Performed end of shift duties that involved closing out register, and cleaning of assigned work area.
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Contacting management to resolve customer concerns and disputes regarding products .
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Education
Augusta Technical Institute
Major Accounting
High School
Burke County High School
Year Graduated - 2009
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