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Customer Service Representative

Location:
Phenix City, AL, 36867
Posted:
February 15, 2013

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Resume:

EDUCATION

Chattahoochee Valley Community College, Phenix City, Alabama

Expected: December 2013

. Associate's Degree

Georgia Public Safety Training Center, Columbus, Georgia

2012

. Remaining Requirement for Basic Law Enforcement Certification: Emergency

Vehicle Operator's Course

. Finished with high B average

Smith Station High School, Smith Station, Alabama

2009

. Graduated with Advanced Diploma

WORK EXPERIENCE

Columbus Police Department, Columbus, Georgia

Jan. 2012 - Sept. 2012

Patrol Officer

. Promote public safety by enforcing legislations and regulations,

identifying and investigating criminal activity and taking necessary

actions to maintain law and order.

. Cited incidents of traffic violations and performed field sobriety

tests.

. Respond to emergencies and dispute calls. Provided assistance as needed.

. Documented and filed incidents and activities in adherence to department

standards.

. Maintained current knowledge of laws and regulations.

Zaxby's, Columbus, Georgia

Dec. 2010 - Jan. 2012

Cashier

Sept. 2012 - Present

. Served as client facing customer service representative and cook.

. Managed cooking assembly line to ensure that orders were fulfilled in a

timely manner.

. Ensured that facility adhered to cleanliness and health regulations.

La Margarita, Columbus, Georgia May.

2010 - Dec. 2010

Server

. Developed relationship with clients by greeting guests with enthusiasm

and professionalism.

. Maintained knowledge of restaurant offerings, menu items and specials.

. Ensured adherence to health and safety regulations.

. Provide excellent customer service experience for all guests.

CERTIFICATIONS

Crisis Intervention Team Certified . Customer Service . Expandable Baton

Certified . TASER Certified . Oleoresin Capsicum Certified . Defensive

Driving Certification . Certified Sharp Shooter . Standardize Field

Sobriety Testing Certification . RADAR Certification . First Aid and CPR

Certified

SKILLS

Proficient in Microsoft Excel, Word, PowerPoint and Access . Excellent

Customer Service Skills . Leadership Skills . Team Player . Eager to Learn

. Able to Excel in a Fast Pace Environment . Able to Meet Deadlines .

Positive Attitude . Good Communication Skills . Adaptability . Works Well

under Pressure.

ACTIVITIES

Member - National Alliance on Mental Illness, Georgia Chapter



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