Management Manager

MAIGARI KAMBAI

***** **** ***. # ***, *********, CA 90250 H: 424-***-**** C:

310-***-****: ********@*****.***

CLINICAL INFORMATICS SPECIALIST

Solution-focused clinical informatics specialist with Master of Science in

Health Informatics positioned to transfer extensive health management

skills to support physicians, clinicians, health care workers, affiliates

and partners by providing continuous support, troubleshooting and

identifying opportunities for clinical information system improvements.

Expert in promoting future and present system functionality by designing,

building and testing the clinical information systems to deliver next-

generation technical solutions and workplace productivity. Proven ability

to enhance the hospital by driving the evolution of customer-oriented, cost-

effective, and integrated health information management systems.

Skill Highlights

Network and systems administration

EHR/EMR incentives technology

Project Management

SQL queries and data modeling

Analyzing healthcare data

Healthcare code sets

Productivity improvement

Measuring health outcomes

Leadership, organizational behavior and change management

Research and program evaluation

Training and mentoring

Statistical analysis and problem solving

Accomplishments

. Demonstrated success in initiating, planning, executing,installing,

configuring, monitoring, and optimizing IT infrastructures aligned

with business goals.

. Worked with clients within and outside the organization to identify

operational and business requirements for IT solution proposal

development.

. Integrated clinical systems into business operations, proposed and

identified workflow/gap analysis, development of new business

operating models with innovative approaches to IT solutions support,

product functionality, operational readiness, and assessment.

. Led independent initiatives from information gathering, analysis,

documentation, and presentation of findings into implementation and

support.

. Assisted with technical application and operational knowledge in the

analysis of client requiremnts in project areas such as: IT testing,

and product acceptance.

. Facilitated and assisted a cross fuctional task force to identify,

document fuctional requirements, workflow information source,

distribution paths, and system specifications.

. Managed, monitored, and supervised data center administration,

network/system opertaions, allocating and managing of domain names, IP

addresses, routers, switches, hubs and UPS systems, distributing and

updating of software, and coordinating network accessibility from

affiliated networks.

. Gathered, analyzed and defined business and functional requirements,

created global metrics, trend charts and decision-making tools, led

data-modeling and process-mapping initiaties.

. Championed system implementation, application support, disaster

recovery, and designing / re-engineering processes, workflows and

technology solutions for healthcare systems and networks.

. Instrumental in medical group meeting JCAHO and HITECH Act

requirements by analyzing healthcare data, measuring outcomes, and

presenting finding in manner that provides insight and clarity.

. Provided object-oriented analysis/design, coding and testing of

medical group's proprietary hospital management software application,

training of staff on insurance submission, codes and intake

procedures.

. Gathered and assessed needs from internal business units, created

customs solutions to resolve issues (e.g., system slowdowns, virus

outbreaks and process bottlenecks) and developed functional

specifications for IT group.

Professional Experience

Clinical Informatics Manager

May 2012 to Present

Victorian Care Medical Group, Inc. - Los Angeles, CA

. Led the initiation, planning, execution, coordination, and supported

new EHR implementation initiatives into deployment of

centricity/logician system using project management methodologies.

Designed and launched "pre-load" training clinics, optimized training

documentation prior to go-live and designed custom modifications to

accommodate special needs.

. Planned, developed, maintained, operated a variety of health record

indexes and retrieval systems to collect, classify, store and analyze

information in the most efficient and effective ways for medical

processes.

. Functioned as expert who offered guidance and lend expertise to

management and other team members.

. Analyzed client needs, created clinical workflows, developed

strategies, guided the evolution of clinical software, and helped

clinicians focus on high-guality personalized patient care.

. Served as system application supervisor, and responsible for the

formulation and implemention of solutions to respond to customers

need, requests, issues and problems, while meeting changing demands

and priorities of the medical group and third party.

. Supervised resources team to ensure in-depth analysis of workflows,

data collection, reports and other technical requirements to ensure

product meet needs of users.

. Investigated requests by end users, considered change requests to

vendor, analyzed business opeartions as necessary, reviewed analysis

performed by others, prioritized and implemented request changes to

systems, while validating that change control process was followed.

. Managed potential system enhancements, assisted with specification

details as needed,oversaw system upgrades, databases and data courier

processes, testing end user validation process, and implementing

changes as necessary.

. Optimized insurance, Medicare, and Medicaid reimbursements by

conducting audits including ICD-9-CM, HCPCS (Levels I & II), PCT

coding/abstracting, and charting.

. Served as member of committee responsible for the initiation of

standards, quality, and risk-management effort.

. Collaborated with patient account department on leveraging technology

to ensure accurate coding and billing.

. Maximized reimbursements from third-party and government payers by

selecting and auditing diagnostic and procedure codes against patient

records.

. Charted, assembled and analyzed patient admission and patient

information for privacy/security.

. Reviewed medical documentation and consult with healthcare providers

when documentation is inadequate/unclear for coding purposes.

Educational Pursuits/Job Opportunity

July 2005 to May 2012

. Enrolled for the Master of Science in Health Informatics

. Enrolled in Los Angeles Community Colleges, and graduated with

Associate Degree in Arts and Science.

. Employed by the Los Angeles Unified School District as a Special

Education Teacher.

Previous Experience

Network & Systems Operations Manager/Technology Team Lead/ Plans and Data

Communications Manager

Selected Achievements:

. Served as consultant to client companies requiring planning,

configuration, project management services for web-based network

solutions, systems migration, administration, upgrades, and

troubleshooting initiatives.

. Ensured projects alignment with organization processes, tactical

planning and strategic vision by re-engineering applications and

implementing process improvements.

. Leveraged abilities in MS Access and SQL Query Analyzer to create

desktop standardization and dashboard, along with ad-hoc reports,led

in-house and consultant team in large scale Linux server upgrade.

. Resolved network failure by troubleshooting LAN/WAN connections

between multiple regional offices.

. Decreased Web site downtime to 15% by migrating server sites and

online regional locations to server.

. Corrected server configuration problems, wrote scripts for smooth

server/reboot functioning, and assisted with a variety of Linux-based

inquires and concerns.

. Replaced major manufacturer's vulnerable network with robust security

through joint architecture of firewall and DHCP.

. Stabilized, expanded client network and PC environment for 10,250

workstations, and built file servers to maximize web hosting, terminal

server, file/print sharing and domain control performance.

. Enhanced end users' understanding of network operations, log-in

procedures, security and use of software, conducting pre-

implementation workshops, delivering group and individual training

sessions.

Education and Training

Walden University, Minneapolis, MN

Master of Science in Health Informatics

ATBU: Post Graduate in Business Management

KadPoly: Bachelor of Science in Electronics and Communications Engineering

Los Angeles Trade Technical College, Los Angeles, CA: Associate Degree

in Arts and Science

Technical Skills

Applications: Office Ally, Medisoft Network Professional, Apache

Openoffice, MS Project, OpenProject, MS Office Suite: Word,

Excel, PowerPoint, MS Access, MS Visio, Oracle, DB2, DB Project

Systems: CP/M, PC-DOS/MS-DOS, OS/2, Prologue, Netware, UNIX, Windows

Languages: Visual BASIC, FORTRAN, COBOL, Java, SQL, XML

Communications/Network Devices: LAN/WAN, Antennas, HF/VHF/UHF Receivers,

Transceivers, Analyzers, Multicouplers,

Amplifiers,Tape Recorders, Time Code Equipment, Plasma Display, Thermal

Printers, Routers, Switches, Hubs and UPS systems.

Affiliations

. Member, American Health Information Management Association (AHIMA).

. Member, Health Care Information and Management Systems Society

(HIMSS).

. Member, Project Management Institute (PMI).

Contact this candidate