Carol Mount

*** ******** ***

Greenville, Fl ****1

Phone: 850-***-****

Email: abod4s@r.postjobfree.com

Objective

To enhance my professional skills in a dynamic and stable workplace;

Professional Achievements

Apria Health Care, Clinical Assistant/ Customer Service Rep Tallahassee Florida 2012 to present

Responsible for scheduling and setting up patients on CPAP, Auto-Pap and Bi-Pap Machine according to

Doctors orders.

Evaluating the medical accounts and maintaining the record.

Responding to the specific calls of clients, and taking action on the complaints.

Making sure all documentation are Medicare Compliant, talking with Doctors and Nurses confirming set ups of

CPAP, Oxygen and Wound Care patients, as well as answering phones and working suspended billing, and

collecting co-pays and deductibles.

Account Specialist; Spherion Staffing (Liberty Medical) Port St. Lucie, FL. 2010 to 2011

Responsible for resolving the conflicts and billing claims, and making the procedure easy for the patients and

clients for payments.

Evaluating the medical accounts and maintaining the record.

Responding to the specific calls of clients, and taking action on the complaints.

Working Medicare offsets and Commercial Insurance overpayments and verifying benefits.

Your Logical Solutions Vero Beach Florida 2009 - 2010

Owned business

Recruiting qualified applicants

Resolved IRS and State income tax issues

Talked to clients about resolution possibilities

Manager/Lead Country Pride Vero Beach, FL 2006-2009

Configured server station charts to assure high degree of cost-efficient customer service.

Focused on customer problem-identification and resolution.

Recruitment responsibility of the able and talented staff

Paralegal Omni Financial Vero Beach, FL 2003-2006

Coordinated research, and checking legal forms for accuracy.

Ensure proper maintenance of the general filing system apart from filing all correspondence

Resourceful team player who excels at building trusting relationships with customers and colleagues

Office Manager/Paralegal

required to make use of the professional accounting concepts in coordination with company policies for solving

complex accounting issues.

Gather and analyze research data, such as statutes, decisions, and legal articles, codes, and documents

was responsible for the planning and preparation of conferences and meetings.

Coordinated research, and checking legal forms for accuracy.

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