Customer Service Sales

Kelley Olivia Skerritt

**** **** ******* ***** *** Grove, CA 95757 916-***-****

**************@*****.***

Education:

Bachelors of Science in Business Administration

Concentration: Accounting and Marketing, Expected: December 2012

Computer Skills: MS Word, Excel, and Power Point, QuickBooks,

Checkmark

Experience:

Marketing Trainee, Electric Marketing, Sacramento, CA, 2012

. Produced promotion though booths at corporate events

. Sales above $1200

. Conducted interviews and trained new employees

. Checked and maintained stock inventory

. Organized product marketing events and individually tabled at the

event

Accounting Assistant, Idrees Accountancy, Sacramento, CA, 2011

. Payroll management to 20-30 clients by logging hours and

distributing checks

. Entering and categorizing company expenses and recording data in

QuickBooks

. Calculating federal, state and sales tax payments for clients

Cashier, Follet- Hornet Bookstore- Sacramento, CA- 2010

. Handled money transactions

. Assisting customers with inquires about books, classes, or campus

in general

. Providing customer service

. Handling buyback transactions

Student Assistant, Campus Service Center CSUMB, Seaside, CA 2009

. Collected, logged, and organized paper work

. Assisted with parent and student inquiries

. Clarified and directed information to both students and incoming

students

. Front line for all other departments on campus

. Delivered mail to other departments

. Efficiently solved problems over the phone

. Issued student identification cards

. Other clerical duties

Leadership:

Event Planner, African Students Association, CSUS, Sacramento, CA,

2011

Backstage Director, Student Fashion Association, CSUS, Sacramento, CA,

2011 - 2011

Vice President of Finance/Treasurer, Phi Alpha Delta, CSUS,

Sacramento, CA, 2010-2012

Affiliations:

Accounting Society

Link Crew

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