Manager Sales

Kay OKerrins

**** ******** ***** 650-***-**** M

Stockton, CA

abobyf@r.postjobfree.com

Summary

Versatile and effective healthcare professional, with a proven track record

as a clinical laboratory scientist, quality/safety manager, laboratory

manager and healthcare sales specialist. Proficient in all laboratory

disciplines with generalists abilities in microbiology, transfusion

services, chemistry and hematology.

Career History and Highlights

Account Executive - Information Builders - current position

Sell software and services for a global leader in Business Intelligence,

Data Quality and Integration solutions to high level business and IT

management within healthcare, law enforcement, insurance, real estate and

higher education verticals.

Account Manager - General Electric -- 2011-2012

Managed overall sales account ownership for CHW NoCal entities,

establishing relationships with CxOs to develop a long-term account

strategy. Coordinated activities across GEHC portfolio; identifying

opportunities and leading sale activities across Product Lines. Focused on

understanding CHW NoCal, with a mastery of the customer's business and

clinical problems, created a customer-focused set of pipeline and forecast

milestones.

Client Executive - Thomson Reuters Healthcare - purchased from Solucient -

Oct 2006

Jan 2004 - Dec 2010 (continued employment from Solucient, GE and MECON

listing below)

Responsible for new sales and contract renewals in CA, NV, WA, OR and HI

for a global enterprise company. Awarded Platinum Club status in multiple

years, Salesperson of the Year in 2006 and in 2007, 2008, 2009 and 2010

achieved the prestigious President's Club - top 10% of the entire Thomson

Reuters Healthcare sales team

Sr Account Manager - Solucient, Bellevue, WA - General Electric, Bellevue,

WA - MECON, San Ramon, CA

March 1999 - Dec 2003

Retained as valued team member when MECON was sold to General Electric and

then again when General Electric sold the operational benchmarking division

to Solucient.

. Managed the largest Solucient AM portfolio in 2003, exceeding goals for

renewals, cross-selling of operational tools and consulting services.

. Attained Green Belt status in GE's Six Sigma program, a statistically

rigorous approach to process improvement; worked on projects to improve

the implementation and delivery of operational and clinical tools.

. Provided training and mentoring for fellow AMs, including basic in-

services, strategy and planning discussions. Fostered team development

and standardized approach to AM deliverables.

. Selected as Regional Manager, Account Management for Western Region of

operational team in early 2003. Received high praise from HR, ACTION OI

executives and regional managers for professionalism, communications and

leadership abilities.

Kay OKerrins page 2

Director - Clinical Laboratory, Sequoia Hospital, Redwood City, CA

January 1995 - December 1999

Managed largest clinical laboratory in the six hospital Catholic Healthcare

West Region. Responsible for the daily operations, administrative

functions and coordination of personnel. Routinely worked bench in

hematology, chemistry and urinalysis. Interacted with cross-functional

hospital and corporate teams in an effort to build an infrastructure to

support the goals of the organization.

1. Served as CHW Corporate Chemistry Capital Purchase Chairperson;

performed evaluation and qualification of new vendors; managed supplier

and product audit process, $1 million annual savings through inventory

control and standardization.

2. Prepared and implemented strategic plan/budget to develop Shared Testing

services within the six hospital region, including research of various

models, anticipated volumes and expectations for productivity standards.

3. Coordinated clinical trials of laboratory analyzers within the hospital

setting for Abbott BioTechnology Laboratories. Managed laboratory

testing services for clinical drug development trials related to local

cardiology groups.

4. Remodeled existing laboratory facility using the Core concept,

consolidated workstations through instrument selection and shared

services. Used benchmarking computer tools to restructure and retrain

staff, resulting in 20% FTE flexibility, (volume increased without FTE

increase).

5. Selected and implemented multi-hospital IS system, designed automated

Crystal reports for productivity and usage analysis. Outreach efforts

supported through computer connectivity to physician's offices.

Clinical Laboratory Manager, Tuolumne General Hospital, Sonora CA

October 1980 - December 1994

Responsibilities included overall supervision of 24 professional, technical

and support staff, budget development, administration, marketing and

strategic planning. Performed benchwork in all disciplines and took shifts

on evenings, weekends and nights on a routine basis.

6. Formed a cooperative Hospital - Physician's Office Laboratory, including

startup, employee recruitment, supervision and expansion of activities,

referral relationship totaled 20% of laboratory revenues.

7. Implemented successful marketing program for physician referrals; set up

courier routes, provided training courses for office personnel

8. Purchased, installed and updated laboratory information system, placing

data retrieval terminals in physician offices.

9. Extensive capital budget purchases, including computerization and bar-

coding of all new instrumentation - designed to collectively increase

productivity and lower costs.

10. Designed laboratory specific productivity index; restructuring work

assignments with skill mix changes.

11. Developed cost analysis system for laboratory procedures, budget

control through price negotiation.

12. Assisted in the incorporation of a local chapter of CLMA

13. Long-term retention of employees with job enhancement through education

and increased responsibility, state approved CE provider.

Education

Master's Degree - Health Facilities Management - Webster College /

Charleston, SC

BS Degree - Medical Technology, Chemistry, Microbiology - San Jose State

University

Medical Technology Internship Program - Sutter Memorial Hospital,

Sacramento, CA

Professional Affiliations

California Association of Medical Laboratory Technologists

American Society of Clinical Pathologists

Contact this candidate