Joseph P. Kern
**** ******** **** ● Huber Heights, OH 45432 ● Cell 937-***-**** ● abobwr@r.postjobfree.com
Dear Sir or Madam:
My Interest in exploring career opportunities utilizing my many years of experience in the automotive
industry has motivated my contacting you and I am enclosing my resume for your information and
review. I am highly motivated management professional warn superior decision making and problem solving
skills, and feel that my dedication to company goals, continued to success and ability to implement
results oriented programs will provide the basis for the increased growth and profitability of your
organization.
Throughout my experience as a part of Toyota's SWAT team, I consistently demonstrated my ability to
revitalize dealership productivity and profits by identifying problem areas, devising and implementing
effective management and financial controls and supervising all daily activities to ensure attainment of
goals. As you will note from my career overview, I have earned recognition for
Integrity and reliability. Although I ’m currently employed, and therefore appreciate your
Confidentially, I am actively seeking a new position consistent w ith my management skills and
experience. I offer an exhaustive understanding of all front and back operations warn a demonstrated
expertise in ensuring customer satisfaction.
Realizing that a resume cannot f ully convey either my desire or ability to make a significant contribution
to the growth of your organization, I would appreciate the opportunity to meet with you personally to
discuss my qualifications in greater detail. I can be reached at the telephone number listed above to
answer your questions or to set up a time for us to meet.
Thank you for your consideration. I look forward to speaking with you soon.
Enclosure
Objective
Goal oriented and profit d r i v e n automotive executive with e x t e n s i v e background
in t ota l operations management, consulting and restructuring; experience
encompasses high volume metro, area d e a l e r s h i p environments requiring
superior leadership, sales, management and customer r elation skills.
Profile
Track record of significant accomplishments which illustrate the ability to achieve maximum
profitability and market penetration; able to combine quality and service through effective staff
training, customer oriented policies and prompt attention to all business issues.
Areas of Expertise
Management Restructuring Advertising Sales/Leasing
Appraisals/Trades Retail/Wholesale Staff Empowerment
Customer Satisfaction Inventory Controls
Overview
Achieve and maintain solid profitability and superior CSI through t he implementation of
proactive customer oriented sales and management approached w ithin full service, multi-
franchise and multi-site dealership environments.
Maintain decision making authority for sales, management, staffing, policy implementation, and
advertising.
Promotions, strategic direction and inventory controls.
Function as a Manufacturer consultant to dealership organizations; evaluate overall
operations, identify problem areas and institute viable solutions t o improve return on
investment, volume and customer
Satisfaction.
Calculate operating costs, set administer b udgets and initiate cost controls t o ensure consistent
profit potential.
Recruit, hire, min, and schedule a staff of full and part time professional; and support
personnel for all functional areas; evaluate individual / department performance and
offer recommendations to increase
Productivity.
Create, place and evaluate advertising market programs to increase showroom traffic and enhance
p ublic
Perception.flow of incoming and outgoing inventory; order new units to support projected sales.
Monitor
Forecast sales activity and purchase used inventory at auction; wholesale undesirable
units and oversee reconditioning and disposition of obsolete or aged inventory to
maximize cash flow.
Appraise trades, negotiate terms and coordinate documentation .
Experience and Accomplishments
Hidy Acura
Used Car Manager - N issan Centerville, Ohio 2 012-Currant
Managed Used Car Department as its own separate business.
Moved Dept. from 25 units @ 1400 front & back per copy to 60+ units @ 3300 a copy
Responsible for all Buying, Wholesaling, Marketing and Delivery of vehicles.
Boyland Nissan of Macomb
General Manager Macomb, Michigan 2009-2012
Maintained full bottom line responsibility within this Single Point Dealership.
Took store from 15th in the State to 1st in the state.
Maintained top Honors in C.S.I
Trained, Motivated, and Supervised entire staff of over 40 employees in all functional areas
Dick Scott A utomotive Group
General Sales Manager - N issan Canton, Michigan 2 005- 2009
Maintained full bottom line responsibility within this single point dealership.
Successfully reversed prior losses resulting in consistent profitability.
Trained, motivated, and supervised entire staff of over 30 in all functional areas.
Dick Scott A utomotive Group
General Sales Manager - K ia Canton, Michigan 2 001- 2005
Maintained full bottom line responsibility-within this single point dealership.
Managed a staff of over 30 in all functional areas.
Improved v olume and gross profits significantly. Achieved #1 volume new
Kia sales in state and achieved and maintained #1 used Kia Dealer in the
nation.
Budget Group
Field Operations Manager-at-Large Indianapolis, Indiana 1 997-2001
Consulted w ith management p ersonnel at corporate owned, retail outlets of this largest retailer
of used vehicles worldwide.
Assessed overall business operation to identify problem area instituted effective solutions
r egarding sales, legal issues, advertising, expenditures, systems implementation and
staffing.
Achieved substantial improvements in volume and gross profits at each site.
Voss A utomotive Group
General Manager Beavercreek, Ohio 1 996-1997
Managed more than 50 full and part time personnel in all functional areas of this
single point, full service dealership.
Established a team approach r esulting in minimal turnover and solid customer s atisfaction
Successfully reversed prior losses resulting in consistent profitability;
significant.lr increased sales volume, per unit gross profits and bottom l ine
-within 30 days.
Lead team efforts to achieve 1996 and 1997 President's Awards.
Joseph’s Airport Toyota
General Sales Manager Vandalia, Ohio 1 995-1996
Held highest gross per unit retail profits with recognition as the #1 in s ales volume within the
district.
Honda/Volkswagen of Port Charlotte
General Sales Manager Port Charlotte, Florida 1 992-1995
Maintained full bottom l ine responsibility within this dual point dealership; managed a staff
of 35 in all functional areas.
Assumed management responsibilities within five year old dealership and
achieved first time profitability within three months of initial
employment.
Sustained high levels of profit and performance standards throughout tenure provided
guidance during sale of dealership and worked closely with new owners during p eriod of
transition.
Braman Honda of Palm Beach
Used Car Manager Lake Worth, Florida 1 991-1992
Grew used car sales from 35 to more than 80 units p er mont h within 90 days and
introduced two Buy Here - Pay Here lots, achieving sales of 25 units monthly at each site.
Appraised and wholesaled u nits purchased inventory and maintained strong profit
margins through effective negotiations and solid understanding of costumer
buying trends.
Trained, motivated and supervised a staff of 30 at multiple locations.
Trail Toyota
Toyota SWAT Team - Used Car Manager Charlotte Harbor, Florida 1 988-1990
Implemented internal improvements to achieve consistent per unit profits of more than $3000.
Templeton Toyota
Toyota SWAT Team - Used Car Sarasota, Florida 1 987-1990
Spearheaded operational improvements, growing sales from 30 to more than 125 units
monthly in les s than one year; advised owner r egarding sale transitions of dealership.
Englander Toyota
Toyota SWAT Team - New Car Manager Orlando, Florida 1 987
Improved volume from 50 to 150 units within six months to enhance opportunities and
support profitable sale of the dealership.
Friendly Toyota
Toyota SWAT Team – Sales Representative Sales Manager Tampa, Florida 1 986-1987
Personally averaged sales of 17 units monthly at the highest gross profit store
in the district
Won high gross profit bonuses every month t hroughout employment.
Sun Toyota
Sales Representative New Port Richey, Florida 1 985-1986
Sold new and used car / trucks and motor homes, constantly achieving recognition as Top Salesperson every
month; won high gross bonuses in new car, new truck, used car and motor home sales category every month.
Education
Completed extensive manufacturer and independent study including; APB Sales Training and Used
Car Management, J.D. Byrider Buy Here-Pay Here Training, University of Miami Communications
courses and numerous sales, leasing, merchandising, financial analysis and service seminars.
Professional References
Mark Rickey- 727-***-****
General Manager Your Auction. St. Petersburg, Florida
Ray Magduno- 513-***-****
District Manager Nissan North America (retired)
Geoff Parker- 937-***-****
General Manager Adesa Cin/Franklin Auto Auction
Kenneth Dwyer- 313-***-****
Controller Dick Scott Automotive Group