Human Resources Management

T racey O’Neill

Certified Senior HR Professional

Oceanside, CA 92054

503-***-**** *********@*****.***

HU M A N RE S O U R C E S TR A I N I N G/ DE V E L O P M E N T MA N A G E R

AND

Certification in Human Resources Practices w ith additional continuing education credits

t hrough HR seminars and t raining classes offering a 15-year+ HR career distinguished by

commended performance and proven results.

Extensive background in H R generalist affairs, including experience in employee

recruitment and retention, staff development, mediation, conflict resolution, benefits and

compensation, HR records management, HR policies development and legal compliance.

Demonstrated success in negotiating win-win compromises, developing teambuilding

p rograms, and writ ing personnel manuals, corporate policies, job descriptions and

management reports.

HR Skills

HR Department Startup Staff Recruitment & Retention Orientation & On Boarding

Employment Law Employee Relations Training & Development

FMLA/ADA/EEO/WC Alternative Dispute Resolution (ADR) Performance Management

Mediation & Advocacy Benefits Administration Organizational Development

HRIS Technologies HR Program/Project Management HR Policies & Procedures

Professional Experience

OCH I nternational, I nc. – Tualatin, OR

Human Resources Manager, September 2001 to August 2012

Oversee company recruiting efforts.

Design, plan, and implement HR programs and policies for over 300 employees.

Manage benefit administration for health benefits, worker’s compensation, short-term and

long term disability, FM LA, and COBRA.

Counsel center management on employee issues, incentive programs, and performance

evaluations.

Collect and analyze data concerning employee tu rnover and retention.

Strategic planning

Oversee process for new hire/termination administration for 32 multi-unit locations.

Prepare communications regarding compensation, benefits, and company policies.

Leadership t raining

Key Results:

Reduced tu rnover from 127% down to 83% in 2 years.

Created career pipeline for employees, mapping staff growth from entry level to management.

Came in below target levels for HR budget by 12%.

T R AC E Y O’N E I L L

Phone: 503-***-**** Page 2

Reduced workers’ compensation claims by 75% and saved over $45,000 annually by holding

monthly safety meetings on applicable topics.

Implemented Great Plains HRIS system for payroll and HR functionality.

Established and implemented new company policies and procedures from comprehensive

employee survey.

Implemented new manual and electronic filing system.

Developed statistical HR information for executive staff regarding turnover, retention, and

best practices.

Created new hire orientation materials and t raining.

Streamlined and automated all administrative processes.

P rofessional Experience (continued)

Mentor Graphics – Portland, OR

T rainer, 1998

Developed and delivered instruction for 2 SAP modules, including cost center reporting

and HR solutions.

Created weekly t raining classes for both corporate and international offices.

Helped employees meet business objectives and goals for accounting and HR departments.

Executive Assistant and HR Assistant, 1995 to 1997

Supported Director of IT and IT Managers

Education & Certifications

Human Resources Management Certificate, CORNELL UN IVERSI TY

cALI FORN IA STATE UN IVERSI TY OF LONG BEACH – LONG BEACH, CAL IFORN IA

Coursework in Geology

Technical skills and professional affiliations

SHRM, Member and active participant

HR Training and Development, Cascade Employer’s Association

Great Plains HR and payroll software (HRIS)

Nortel Administration System

Employment Law and Compliance, Stoel Rives, L LP

M icrosoft Office: Word, Excel, PowerPoint

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