Customer Service Manager
Resume:
Dedicated and experienced Office Manager, seeking a challenging
position in business management. OBJECTIVE
Great Customer Service, punctual, hard working SKILLS
Distinguished computer knowledge
Seasoned supervisor & manager
Type 70 wpm, 5+ yrs Book-keeping & Office Management
All Cats Veterinary Hospital Inc. - Office Manager
June 2012 - Current WORK
Responsible for retention & quality assurance with clients, HISTORY
customer service, advertising, updating facebook, twitter, and
website, assisting Veterinarian and technician, daily deposits,
receptionist, scheduling appointments, inventory (Pet Foods &
flea/hw prev)
Booth Fire & Safety - Book-keeper
October 2010 - June 2012
Responsible for all accounts receivables, book-keeping,
inventory/stock, updating customer accounts & CSR tasks.
Omni Custom Meats Inc. - Office Mgmt./Executive Assistant
November 6, 2006 - October 2010
Responsible for managing entire office, logistics, inventory (also
data max with use of bar codes), operate forklift, scheduling
trucks/make appts., order supplies, bill pay, shipping manifests,
confirmations, invoicing, accts pay/rec, and assisting the
president, COO, vice president and broker with company
shipping/receiving and other individual projects; Also have all of
the secretarial/receptionist duties including mail sorting and
customer service. Work with HR on interviews, staffing, ins. &
company policies. Work with COO on compliance with USDA & Silliker
Food Safety Systems.
University of Louisville - Louisville, KY
Major - Sports Management EDUCATION
Minor - Exercise Science & Sports Medicine
REFERENCES
. Joy Guess - Office Manager - Booth Fire & Safety - 270/535-7668
. Sharon/Curtis Sullivan - CEO & VP - Omni Meats - 270/796-6664
. Selia Helm - Center Supervisor - Community Action - 270/996-1708
Tiara Britt
Bowling Green, KY 42101
*****.*****@*****.***
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